Green Gardener Recenzje 

623
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent customer service. They're my go to company, for a lot of garden products, especially nematodes. Good info on their website, easy to order, and items are dispatched and delivered promptly... Zobacz więcej

Oceniono na 5 z 5

Product arrived in good time. I like the idea of natural help for the garden. I bought fuschia gall mite predators and am hopeful the treatment will work. In fact after a couple of weeks I can see an... Zobacz więcej

Oceniono na 5 z 5

Haben Nematoden gegen Ameisen bestellt und angewendet . Alles genau wie von Green Guardian vorgeschrieben gemacht und ratz Fitz waren die Ameisen verschwunden . Für uns war wichtig das alles ohne Che... Zobacz więcej

Oceniono na 5 z 5

Ordered leatherjacket nematodes which were duly dispatched on 24 hour Royal Mail service. Tracking details were sent and package got to a main depot. I received no further updates from Royal Mail and... Zobacz więcej

Informacje dotyczące firmy

  1. Ogród
  2. Ochrona przed szkodnikami

Napisane przez firmę

Green Gardener supplies NATURAL chemical free pest controls. We supply Nemaslug, Nemasys Vine Weevil Killer & other natural pest controls by mail order.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

623 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(623)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 116

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

From order to delivery

From order to delivery, the service and products have been first class. Have now ordered on multiple occasions and have been always arrived bang on time!

26 maja 2026
Oceniono na 1 z 5

Lies & ignored emails

Ordered some nematodes but unfortunately they were delivered outside of 24hr Royal Mail times. Royal Mail advised us to contact seller. We were then told by Green Gardener that nematodes can actually survive up to 7 days in the post. By Day 7 still no delivery. When they finally arrived, Green Gardener then said thay actually they can live longer than 7 days in the post. Read everywhere and this is incorrect information, complete lies. Asked for a refund and then Green Gardener stopped answering emails. AVOID
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Green Gardener have replied below but I can confirm that they have not responded to multiple emails, last on 16th May, so more lies. If only they would be as quick to respond to emails as they are to a Trustpilot review. At no point was a return and refund offered, only told the nematodes would be fine for up to 7 days, and then told they would be fine over 7 days. I would also imagine that they would argue that as it is a live product this would be ineligible for refund. If you don’t want to risk wasting your money, AVOID.

2 czerwca 2026
Opinia niezależna
Logo Green Gardener

Odpowiedź od Green Gardener

Hi Lucy

We don't ignore emails, we're presently up to date on queries. If you'd like to forward your contact with us along with your order number to Admin@Greengardener.co.uk I'd be more than happy to look into it for you further.

Nematodes are a live product, they only need refrigerating for long term storage to maximise numbers up to the best before date on the pack. They don't all just drop dead as such and there's generally not an issue with nematodes being posted under normal conditions and they survive quite happily for multiple days, they are just active rather than being chilled and docile.

As always, statutory rights apply. If your not happy with a purchase please return it in an as received condition and a refund will be issued in line with terms.

Kind Regards
Green Gardener

Update: No Email has been received to the address I've supplied. However looking at the order number youv'e since supplied via trust pilot I can confirm the reason the parcel was delayed was due to input error on your part, the postcode was wrong hence why it was delayed. Although you let us know 2 days after the order was placed, it had already been dispatched and couldn't be intercepted. No further emails have been received from you since our original email advising this and that we hoped it would turn up given the wrong details. We're glad its arrived safe in the end.

Oceniono na 5 z 5

I needed a garlic smoke bomb for my…

I needed a garlic smoke bomb for my greenhouse as it is full of produce and has early signs of white fly. My local garden centres only stock sulphur based bombs. So I surfed the net and found Green Gardener. A nice product. Competative price and prompt delivery. Thanks.

22 maja 2026
Oceniono na 5 z 5

Quite Simply Excellent!

Quite simply excellent service from talking me through options when I called to despatch and receipt of our ladybirds. I had a small issue which was dealt with quickly and professionally and I really haven't received service like this for a while, thank you!

18 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Made up 'lawn fleas' to sell nematodes

This company is conning people by telling them their lawn has fleas and they can treat them with nemotodes. This is utter rubbish. Fleas are dog fleas, cat fleas, hedgehog fleas etc. There is no such a thing as lawn fleas.

11 maja 2026
Opinia niezależna
Logo Green Gardener

Odpowiedź od Green Gardener

Hi Jayne
We're sorry you feel this way but lawn/grass flea is a real thing. Fleas can live in grass, particularly in shady, moist, and tall areas of the lawn as well as dense shrubs, sheds or under decking. While they do not thrive in direct sunlight, they use grass and surrounding foliage for shelter, waiting for pets or wildlife to pass by. They are frequently introduced by animals like foxes, rodents, hedgehogs, cats and dogs.
Have you made a purchase from us? Is there a problem with your order? I've requested more details from you so we can help if we can :)
Kind Regards
Green Gardener

Oceniono na 1 z 5

I bought a sonic animal repeller from…

I bought a sonic animal repeller from “The Green Gardener” hoping it would keep pests out of my garden, but it was a complete waste of money. The device barely worked, and after a short time it stopped functioning altogether. Despite following the instructions exactly, animals continued to dig up my plants like nothing was there.
Customer service was equally disappointing — slow responses and no real solution offered. I expected a durable, effective product, but instead got something unreliable and poorly supported. I would not recommend this company based on my experience.

1 maja 2026
Opinia niezależna
Logo Green Gardener

Odpowiedź od Green Gardener

Hi Kevin
Sorry to hear you feel this way, as advised via our conversation on the phone the damage caused to your unit appears physical (lawn mower/strimmer damage) and hence would not covered under the warranty terms, this has also been confirmed by the manufacture who have since seen the pictures you provided.
We suggest you eradicate the food source that the animals in question are digging for, likely leatherjackets or chafer grub larvae. They'll simply lose interest as the food source is no longer there and then a deterrent device like you purchased would be more effective keeping stray animals away as designed.
Kind Regards
Green Gardener

Oceniono na 5 z 5

Excellent from every angle

Everything was easy. I will need to be quicker next year because your popularity meant that I was too late for some items. I am delighted with my bees,both solitary and bumble. Thank you.

21 kwietnia 2026
Oceniono na 1 z 5

Wer hochwertige Pflanzen bestellen…

Wer hochwertige Pflanzen bestellen möchte, bestellt besser nicht in diesem Shop, vielleicht können sie in Sachen Schädlingsbekämpfung mehr punkten.
Die Pflanze die ich erhalten habe war jedenfalls von sehr schlechter Qualität und sehr schlecht verpackt.
Kundenservice ist eine Katastrophe, im Impressum ist eine Mobilnummer angegeben, erreichen kann man da niemanden.
Die Mailbox ist „lustig“ besprochen, einen Rückruf erhält man allerdings nicht!
Per Mail ist die Kommunikation ebenfalls schwierig, mein Wunsch die Ware zurückzuschicken wurde abgelehnt, danach erhielt ich keine Antwort mehr!

23 marca 2026
Opinia niezależna
Logo Green Gardener

Odpowiedź od Green Gardener

Hallo. Wir verkaufen keine Pflanzen, sondern sind ein Unternehmen für biologische Schädlingsbekämpfung in England und liefern nicht nach Deutschland. Wir gehen davon aus, dass Sie uns mit jemand anderem verwechseln.

Wir bitten Sie, diese Bewertung zu entfernen, da es sich um eine Verwechslung handelt.

Mit freundlichen Grüßen, Green Gardener

Oceniono na 5 z 5

I placed an order earlier this year and…

I placed an order earlier this year and then realised I had ordered the product to early to use. After sending an e mail the product was placed on hold. A member of the team contacted me on the same day to ask when I needed the product. It was shipped out to me a couple of weeks ago.
Great service, will use the company again. Thank you.

23 marca 2026
Oceniono na 5 z 5

Leather jacket treatment

Leather jacket treatment. Clear instructions, easy to administer through the additional bought attachment for the hosepipe. I regularly buy products from the Green Gardner and they never disappoint.

23 marca 2026
Oceniono na 5 z 5

Prompt Delivery. Waiting to see results.

Product dispatched on correct date and arrived promptly. Clear instructions on use.
Waiting now to see if the product works as advertised. My crops last year were devastated by slugs so I am excited to see the difference this year having treated the growing area.

23 marca 2026

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