The most agreeable and easy to use service. We did not find the taste of our first half case agreeable, (NOTE: nothing wrong with the wine just personal preference) 2 days later they picked up the re... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Superb person to person service. It was like going into one of those old fashioned wine shops. The two orders appeared when David said they would at their respective locations without any delay. Can't... Zobacz więcej
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Always quality, wines I couldn’t find elsewhere at a great price. They dispatched my order promptly and properly packaged without plastic in a stout box which was delivered quickly and intact.
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Product was not easily available from any other seller. Delivery quick and exactly as promised. Downside is there is a lot of packaging which totally protects the wine but does result in me having to... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z winem
- również w kategorii:
- Dostawca napojów alkoholowych
- Dystrybutor i importer win
- Sklep z alkoholem
Napisane przez firmę
Established in 2003, Great Wines Direct is a family run independent wine merchant. Our outstanding selection of wines from across the world are independently graded and reviewed by the world's top wine critics - so you know exactly what you're getting and have the knowledge to confidently explore new grape varieties and appreciate new wines. For all of our wines, we strive to provide the most affordable rates available on the internet and in wine shops. We do not believe in intentionally raising our pricing in order to appear to give significant discounts. Our wines are not readily available in wine shops and supermarkets, only in quality restaurants, hotels and bars
Dane kontaktowe
Milner Road, CR3 6JR, Caterham, Zjednoczone Królestwo
- 01293734664
- service@greatwinesdirect.co.uk
- greatwinesdirect.co.uk
4,9
Doskonała
287 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Wines Direct Ltd offers a great…
Great Wines Direct Ltd offers a great selection with quick delivery and fair prices. They provide attentive service and handle issues promptly. Packaging is thorough, ensuring wine's safety, though recycling can be inconvenient. Their unique offerings and dedication to customer care make them stand out. Overall, a reliable and efficient wine supplier.
24 lutego 2025
Opinia niezależna
Odpowiedź od Great Wines Direct Ltd
Laetitia, you've uncorked a fantastically detailed review! We truly appreciate you taking the time to share your experience, from our selection and service to our (sometimes overly-protective) packaging.
We're always striving for that perfect balance between protection and sustainability, so your feedback is valuable as we continue to refine our practices.
Cheers to many more happy deliveries! 🍷
David was unable to supply the specific…
David was unable to supply the specific wine I was searching for, but he went above and beyond in providing a potential lead as to where I might get some. The lead bore fruit and I have now sourced the wine I was looking for. Many thanks for your excellent service and recommendation David.
29 marca 2025
Opinia niezależna
Odpowiedź od Great Wines Direct Ltd
Jamie, we're so glad we could help you sniff out that special bottle, even if it wasn't directly through us!
We believe in sharing the love of wine, and connecting you with the perfect bottle is always our top priority – even if it takes a bit of a treasure map. 🗺️
Cheers to David for going above and beyond, and to your successful wine quest! 🍷
On time and packed very carefully
26 marca 2025
Odpowiedź od Great Wines Direct Ltd
Linda, we believe in delivering happiness, one carefully packaged bottle at a time! 📦🍷
Thank you for the fantastic review; we appreciate you trusting us with your wine order. Cheers! 🥂
Great wines at a great price.
6 marca 2025
Odpowiedź od Great Wines Direct Ltd
Thanks so much for the lovely feedback! We're really happy to hear you enjoyed the wines.
We put a lot of effort into finding delicious wines at prices that won't break the bank, so it means a lot that you appreciate it.
We hope to see you again soon for your next wine order!
Cheers!
Odpowiedź od Great Wines Direct Ltd
Hi David,
Thank you for your fantastic review! We’re delighted to hear that you were pleased with our pricing and prompt delivery. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future!
Odpowiedź od Great Wines Direct Ltd
Hi Philip,
Thank you for taking the time to share your experience! We're so glad to hear that you enjoyed our quick delivery and found everything to be problem-free. Your feedback is invaluable to us, and we can’t wait to assist you again soon!
Great Wines Direct
Great Wines Direct offered the wine I was searching for. They were prompt on delivery and their web site was simple to manage.
I would have give 5 stars but for there was no mention that I seen, on prices excluding VAT, both on wine and shipping.
11 marca 2025
Odpowiedź od Great Wines Direct Ltd
Hi Jim,
Thank you for your thoughtful review! We’re delighted to hear that you found the wine you were looking for and appreciated our prompt delivery and user-friendly website.
I’d like to clarify that all our prices listed on the site include VAT. We break it down in the cart specifically for our trade clients to see the VAT component. We appreciate your feedback and will certainly consider how to make this clearer for all our customers.
Thanks again for your support, and we hope to serve you again soon!
Couldn't Ask For Better
As a first time user of Great Wines Direct, I was pleasantly surprised how easy their website was to use and I was delighted not only with the efficiency of delivery (Ordered on Sunday and received on Tuesday), but that the protective packaging worked perfectly! Every bottle arrived exactly as you would hope...
Will definitely use again!
10 marca 2025
Odpowiedź od Great Wines Direct Ltd
Hi Mark,
Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had such a positive experience with Great Wines Direct.
We pride ourselves on offering a seamless online experience and delivering exceptional service, so it's wonderful to know we hit the mark for you. We're also particularly pleased that our packaging kept your order safe and sound - happy drinking!
We're delighted to have you as a customer, and we look forward to welcoming you back for your next wine order soon.
Cheers,
The Great Wines Direct Team
Had the wine I wanted and delivered…
Had the wine I wanted and delivered quickly to Scotland
7 marca 2025
Odpowiedź od Great Wines Direct Ltd
Hi John,
Thanks so much for taking the time to leave us a five-star review!
We're delighted to hear we had exactly what you were looking for and that our delivery lived up to your expectations - especially in Bonnie Scotland!
We work hard to offer the best possible selection of wines and a seamless service, so it's brilliant to know you were pleased.
We hope to see you again soon for your next wine order!
Cheers,
The Great Wines Direct Team
Fantastic service
Fantastic service, ordered 9pm Wednesday, delivered 10am Friday morning. Well packaged and good price. Would highly recommend
6 marca 2025
Odpowiedź od Great Wines Direct Ltd
Hi John,
Wow, thanks for the fantastic review and for spreading the good word about Great Wines Direct! You've officially earned 'Star Customer' status for that 9pm order - talk about dedication to deliciousness! 🍷
We're over the moon that you loved our speedy delivery, secure packaging, and great prices. It's music to our ears to know we hit all the right notes. 🎶
We can't wait to welcome you back for an encore performance - maybe even beat that 36 hour order delivery time? 😉
Cheers,
The Great Wines Direct Team
Odpowiedź od Great Wines Direct Ltd
Hi Dan,
Cheers for the five stars, Dan! We love to hear that ordering from us is as smooth as a well-aged Merlot. 🍷
Effortless, easy, and prompt are three of our favourite words here at Great Wines Direct (well, those and "Cabernet Sauvignon!").
We're raising a glass to you and look forward to sharing another effortlessly easy order soon!
Cheers,
The Great Wines Direct Team
Friendly service
Friendly service. The wine I ordered went out of stock before they could update their website, but I was notified as soon as the wine came back in stock and it was delivered within a few days. Really helpful and friendly on email. Thanks!
25 lutego 2025
Odpowiedź od Great Wines Direct Ltd
Hi Hannah,
Thanks for the glowing review! We're blushing over here at Great Wines Direct - and it's not just the rosé talking! 😊
We really appreciate you understanding the occasional hiccup with stock levels. We're always striving to be as up-to-the-minute as possible, but sometimes those bottles fly off the virtual shelves faster than we can say "Pinot Noir"!
Glad to hear our team could turn that frown upside down with a little friendly email magic and speedy delivery. ✨
We're raising a glass (hopefully of that in-stock wine!) to many more happy orders with you!
Cheers,
The Great Wines Direct Team
Good quality have a sensible price
25 lutego 2025
Odpowiedź od Great Wines Direct Ltd
Hi Anthony,
Cheers to that! 🥂 We completely agree - life is too short for anything less than good quality wine at a sensible price!
We're thrilled you think so too. We work hard to source delicious wines that won't break the bank, so your five-star review tells us we're doing it right.
Here's to many more sensibly priced sips!
Cheers,
The Great Wines Direct Team
Odpowiedź od Great Wines Direct Ltd
Hi Wes,
Speedy delivery for a speedy review! ⚡️ We like your style, Wes. 😉
We pride ourselves on getting those delicious wines to our thirsty customers as quickly as possible. 🍷💨
Glad we could quench your thirst in record time!
Cheers to many more swift deliveries!
The Great Wines Direct Team
Outstanding delivery, exceptional wines
Outstanding delivery - cracking wines (from previous experience). Returning user, just need more time (and money) to work through the listings on the website!
24 lutego 2025
Odpowiedź od Great Wines Direct Ltd
Hi Robert,
We hear you, Robert! Time (and, let's be honest, a bottomless wine budget 😉) are the only things standing between us and total wine-lover Nirvana!
We're delighted to hear you're loving the selection at Great Wines Direct. It's a tough job, but someone's gotta do it! 🍷💪
We'll keep adding those tempting new bottles (and maybe a few lottery tickets to our staff fund) so you can keep working your way through the list!
Cheers to your next outstanding delivery!
The Great Wines Direct Team
Odpowiedź od Great Wines Direct Ltd
Hi Paul,
Short, sweet, and straight to the point - just like a perfectly chilled Sauvignon Blanc! 🥂
We appreciate the 5-star review, Paul! Glad to hear we're living up to our name. 😉
Cheers to great service and even greater wine!
The Great Wines Direct Team
Odpowiedź od Great Wines Direct Ltd
Thanks for the great review! We try to make everything as smooth as possible. 🍷
Wine arrived well packaged and tasting…
Wine arrived well packaged and tasting great!
20 stycznia 2025
Odpowiedź od Great Wines Direct Ltd
That's fantastic to hear! Enjoy the wine - cheers! 🍷
Excellent buying experience
Firstly it was an unusual wine - 100% marselan + not so common on our supermarket shelves. . Secondly it was a very good price £9 pb as opposed to £20 for a 50cl carafe in a local restaurant recently. Thirdly the delivery was very rapid and the box was strong and undamaged. Triple whammy.
4 lutego 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your kind review, Roger! We're thrilled to hear you had such a positive experience with us.
We love introducing people to unique wines like the 100% Marselan, especially at a price that doesn't break the bank! It's certainly much more enjoyable to savour a full bottle at home than a pricey carafe out and about.
We pride ourselves on our quick and reliable delivery, so it's great to know that your wine arrived safe and sound.
We hope you enjoy the Marselan - cheers to many more delicious discoveries! 🍷
Exceptional service and prices.
3 lutego 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for the fantastic review, Blase! We're delighted to hear you're impressed with our service and prices.
We work hard to offer a great selection of wines at competitive prices, and it means a lot to us when customers appreciate our efforts.
We hope to see you again soon for another exceptional experience! 🍷
Doświadczenie Trustpilot
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