The most agreeable and easy to use service. We did not find the taste of our first half case agreeable, (NOTE: nothing wrong with the wine just personal preference) 2 days later they picked up the re... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Superb person to person service. It was like going into one of those old fashioned wine shops. The two orders appeared when David said they would at their respective locations without any delay. Can't... Zobacz więcej
Reakcja na opinię
Always quality, wines I couldn’t find elsewhere at a great price. They dispatched my order promptly and properly packaged without plastic in a stout box which was delivered quickly and intact.
Reakcja na opinię
Product was not easily available from any other seller. Delivery quick and exactly as promised. Downside is there is a lot of packaging which totally protects the wine but does result in me having to... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z winem
- również w kategorii:
- Dostawca napojów alkoholowych
- Dystrybutor i importer win
- Sklep z alkoholem
Napisane przez firmę
Established in 2003, Great Wines Direct is a family run independent wine merchant. Our outstanding selection of wines from across the world are independently graded and reviewed by the world's top wine critics - so you know exactly what you're getting and have the knowledge to confidently explore new grape varieties and appreciate new wines. For all of our wines, we strive to provide the most affordable rates available on the internet and in wine shops. We do not believe in intentionally raising our pricing in order to appear to give significant discounts. Our wines are not readily available in wine shops and supermarkets, only in quality restaurants, hotels and bars
Dane kontaktowe
Milner Road, CR3 6JR, Caterham, Zjednoczone Królestwo
- 01293734664
- service@greatwinesdirect.co.uk
- greatwinesdirect.co.uk
4,9
Doskonała
287 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your recommendation, Darren! We’re really pleased you found our prices good and delivery fast.
Hope to welcome you back for more great wines soon!
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your kind words, Fraser! We’re thrilled to hear you found the ordering process easy and that your delivery arrived quickly and accurately. Your feedback means a lot to us and motivates our team to keep delivering the best possible service. We hope you enjoy your wines and look forward to welcoming you back soon!
tasty wines
30 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Thank you, John! We're delighted to hear you enjoyed the wines. Your feedback is greatly appreciated—cheers to discovering more delicious bottles with us!
Odpowiedź od Great Wines Direct Ltd
Thank you for your kind words! We're so pleased you enjoyed the wines. Your feedback means a lot to us—cheers to many more delicious discoveries!
Odpowiedź od Great Wines Direct Ltd
Thank you for your wonderful feedback! We're delighted to hear you found our service fast and efficient and our wines affordably priced.
Your support is greatly appreciated—cheers to your next great bottle!
Very good wine supplier, using appallling courier.
The wine arrived very quickly and was purchased at an exceptionally good price.
The only negative aspect was the fact that DPD, who delivered it, left it on my drive in open sight overnight, despite my having asked them to delay the delivery as I was away
6 maja 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your feedback, Dave. We're delighted to hear you were pleased with our wine selection, pricing, and the speed of delivery. However, I’m truly sorry to learn about your experience with the courier—this certainly isn’t the standard we expect from our delivery partners.
Your comments are extremely important to us, and we’ll be raising this with DPD to help prevent it happening again.
We really appreciate your support and hope to serve you better next time. Cheers!
Fast service at great prices
6 maja 2025
Odpowiedź od Great Wines Direct Ltd
Thank you, John! We're really glad you found our service speedy and our prices competitive.
Your feedback is much appreciated—enjoy your wines and we hope to welcome you back soon!
Odpowiedź od Great Wines Direct Ltd
Thank you very much for your kind words, David. We’re delighted to hear that everything went smoothly and you’re satisfied with your experience.
Your feedback means a lot to us—enjoy your wines, and we look forward to serving you again!
Excellent prices and very efficient…
Excellent prices and very efficient delivery service. Would definitely use them again
16 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your kind feedback! We're thrilled to hear you appreciated our prices and efficient delivery. It means a lot to know you'd choose us again.
We look forward to helping you discover more great wines in the future!
The wine is lovely
The wine is lovely, but there was a problem with the delivery. For some reason it was sent back to you by Yodel. Eventually it was delivered and I am pleased with it
15 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for sharing your experience. I’m really glad to hear you’re enjoying the wine, though I’m sorry for the trouble with the delivery.
It’s disappointing when things don’t go smoothly, and I appreciate your patience while it was sorted out.
Your feedback means a lot to us, and we’ll be following up with Yodel to help prevent this happening again. Thanks again for your support—cheers to many more enjoyable bottles!
Odpowiedź od Great Wines Direct Ltd
Thank you, Eleanor! We're so pleased you found our prices good and your delivery prompt. Your feedback is truly appreciated—enjoy your wines, and we look forward to serving you again soon!
Fantastic service!
Fantastic service!
Helpful phone conversation and wines delivered the next day!
24 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your wonderful feedback, Ian! We're delighted to hear you had a helpful phone conversation and that your wines arrived the very next day. It’s always our aim to make the whole experience seamless and personal. We truly appreciate your support—enjoy your wines, and we look forward to helping you again soon!
Odpowiedź od Great Wines Direct Ltd
Thank you, Annette! We're so pleased to hear your delivery arrived promptly. Your feedback is greatly appreciated—enjoy your wines, and we hope to serve you again soon!
Great wine and Great service.
Once again I managed to get my favourite Carmenere at a good price as always and pretty quickly as well
22 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Thank you so much for your kind words, Mr Brett! We're delighted you could get your favourite Carmenere at a great price and with speedy service once again. It’s always a pleasure to help you find the wines you love. Your continued support means a lot to us—cheers to many more enjoyable bottles!
Beautiful wines at great prices and…
Beautiful wines at great prices and reasonable shipping costs too. Will definitely be recommending and buying from ‘Great Wines’ again!!
16 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Jane & Jonathan, thank you so much for the wonderful review! We're so happy to hear that you're enjoying the wines and appreciate you spreading the word. We strive to offer both quality and value, so it's fantastic to know we're hitting the mark. Cheers to many more delicious discoveries with "Great Wines"! 🍷
Odpowiedź od Great Wines Direct Ltd
We appreciate the fantastic review! We're thrilled to hear everything was simple, easy, and quick for you. We strive to make the experience as seamless as possible. Thanks for choosing us! 😊 🚚
Order arrived as promised within the…
Order arrived as promised within the delivery time frame, well packaged and without any breakages.
10 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Thank you for the great review! We're thrilled to hear your order arrived safe and sound, and within the promised timeframe. Providing a smooth and worry-free delivery experience is important to us. We appreciate your business! 😊📦
Great value high end wines usually…
Great value high end wines usually found in restaurants for very high prices and excellent service.
21 marca 2025
Odpowiedź od Great Wines Direct Ltd
We love helping you unlock those "restaurant-quality wines without the restaurant price tag"! 😉
Thank you so much for the amazing review; we really appreciate it. Cheers to enjoying fantastic wines at home! 🍷
Odpowiedź od Great Wines Direct Ltd
John, music to our ears! 🎶
We love delivering exactly what you're looking for, at a price that hits the right note, and with the speed of a perfectly timed crescendo!
Thank you for the fantastic review! 🍷
The wine is good
The wine is good - It was just a delivery issue where I had tried to have the order delivered to my work address and it defaulted back to a home address. I contacted them to change it which they thought they had and then DPD tried to deliver to wrong address and then dropped wine off at PO for collection which was inconvenient.
Collected and delivery charge refunded as a gesture of goodwill.
7 kwietnia 2025
Odpowiedź od Great Wines Direct Ltd
Miss Brown, we're so glad you're enjoying the wine! We strive to hit the right notes with every delivery, and it sounds like there was a bit of a sour note 🎶 with the address mix-up. We truly appreciate your understanding and are happy we could make things right with the refund. We'll work on fine-tuning our delivery process to ensure a smoother experience next time! 🍷
Doświadczenie Trustpilot
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