Recently ordered a bracelet from their…
Recently ordered a bracelet from their website for my wife.
After about two hours of wearing it, we noticed that one of the amethist stones had fallen of.
Their was a little brakage in the bracelet itself.
So i contacted by instagram.
The way they respond to customers is not ok.
They just telling that they’re checking the materials before they upload the product.
I said that i would believe that but that i find it strange that if its real gold, the bracelet wouldnt break in just two hours wearing it. So there already must be some damage to it.
They keep telling that its not their fault because they checked it.
Not any kind of service you would expect.
I wished they could just have done something but theyre not even reponding anymore.
I dont even have words for this..
last time ill order and for the people ordering be aware.
as we say in the netherlands; garantie tot de deur.






