Grand Ivy Recenzje 

ABSOLUTE CROOKS

Wish I could screen shot the email they sent me, made multiple deposits and never got the bonuses as promised per deposit, complained by email for then to reply that I’m not using there casino in good faith and have terminated my account 😂 Thank the lord you’ve done me a favour you crooks can’t waste anymore money on your site

username chada35
On 6th April, after depositing £200, £300, and £500 and playing the game Eye of Horus: The Golden Tablet on my account, my account was suddenly deleted and blocked. This prevented me from continuing gameplay and accessing my personal funds.
I am the sole account holder and all deposits were made from my own bank account. At no point was I informed of any specific breach of your Terms and Conditions.
I formally request:
1. Immediate clarification for the account closure
2. Full access to my personal funds, including all deposited amounts and winnings
Failure to resolve this issue promptly will result in escalation to eCOGRA and other relevant regulatory authorities.

It's a shame and a scandal that you treat your customers like that. I've been with you since November last year , as far as I remember.
Stay away from them chat also works really bad they are useful I already complained to eCOGRA

I am in no way an affiliated to Grand Ivy Casino so get this out the way first, but as promised when got withdrawal I would follow up on my 5 star review.

I received my withdrawal yesterday no complaints.

My full review of Grand Ivy Casino is they did honour sign up bonus they do honour promotions however it is important to not abuse these I shall be putting bets on going forward they will be small as I will probably do some accumulators for fun this is just fun to me accas are terrible value but great fun😁

Also please remember those in the UK that White Hat Gaming headquarters are based in Malta it's a maltenease industry so withdrawals may well be slow, yes my withdrawal was pending almost 2 days yes it's a bit of a wait, yes it's not ideal for speed but they do pay out when you win.

My advice is be patient the staff there are just doing their jobs.
Please Grand Ivy and White Hat Gaming keep up the great work.

The only one bit I will say is customer Service could be a bit better at responding on the website in all honesty which doesn't reassure members as there isn't anyone responding there but all in all can not fault the site overall. Thank you Grand Ivy

Currently have £3000 in my account. Unable to log in. Been asked to provide proof of funds documents which have now emailed twice. Had no reply. Been going through chat for four days. Getting absolutely know where. It is a legitimate casino site but it’s awful. Now have to go through the gambling commission and my bank to try and get my money which they are refusing to withdraw back into my bank account. Causing me stress which is unacceptable.

Absolutely abysmal customer service. Slow and unbelievably unhelpful

The slots are terrible, just had a go. Must have played a couple of hundred spins. Barely had any winners. Even the feature only paid about x10. I'd find anothe site.

IF THERE WAS AN OPTION TO GIVE 0 STARS I WOULD!

I opened a new account with a free bet promo and didn’t receive the free bet. I e mailed them and they took 3 days to reply and would give me it! They said to use their live chat for a quicker response which I had, must have tried about 30 times and no answer.

AVOID AT ALL COSTS. Worst online bookmaker I’ve used by a mile!

Set up an account for the welcome offer.

I won £8 From a £10 deposit. Then played 40p spins on a game called 12 baseballs and won £409

Upon withdrawal, they rejected my ID three times. They were practically uncontactable for days. My withdrawal remained pending and my PHOTO ID (a very clear photo of a passport) kept being rejected after 24 hour waits. They left me feeling as if I would definitely NOT get paid. Their live chat just simply does not work and the email correspondence is slow. No phone number.

However, I did get my money within 4 days.

It's a crap betting site, but it's not a scam.
Take that as you will.

Worst website Iv ever used !!!!!! Joined up for free bonus , never paid me out , scammed me the welcome offer, didn’t give me my 40 free bets , closed my account and took my money, stay far away , scamming people!!!!’n

won £1000 instantly in review, account already verified,2 days later no response from chat or email as to what is happening ,never had issues like this with other casinos ,no communication ,stay away

Avoid this casino at all costs , I never ever ever had issues with the UK casino sites ,until I came across this one !!! I widraw 100£ on Saturday, now it's Tuesday night , still haven't received my money , wtf is going on ??? Its only 100£ not 1 million ,i will never ever gonna use this site again !!!

Updated - Now it's 1st of February, still hasn't paid me out , disgusting

An absolute nightmare getting paid out still not got paid so I guess it’s not going to happen first time in nearly 20 years on these sites and no payment on winnings avoided at all cost

Absolutely scam site GrandIVy
In 1 year I deposit about 1400£ lose
Never win and one time finally I win 600 and maked cash out imagine they restricted my account 😃 just like that.after 4 days finally I got my money

Website presentation is ok. Low chances to win as every winning spin pays either the stake or half of the money staked. I would say close to zero. Played 300 spins without a win albeit playing 10p stake. And when I got a scatter of "lord of the ocean " (10 free spins), it paid zero pounds. I is no different to a pickpocketer. I didn't even receive a welcome bonus and no promotions available. GrandIvy casino should be classified as a charity where customers are called donors.

Absolute scam, they didn’t pay me out my winnings and they locked me out of the account. Was too stressful to carry on chasing it up with them. They can keep the money, 3 months gamble free now, best motivation I could have ever asked for !

Well everytime I played and won they go thru the same crap, you're card withdrawal failed and we need bank account details, this was on multiple sites all owned by white hat gaming, the longest withdrawal was 1 week and the shortest 3 days, the actual sites were fine but going thru that stupid process every time is ridiculous, avoid them if you can, there are plenty of nonsense casinos outthere.

Still haven’t received anything from this website, account still permanently shut,7k of My winnings has been confiscated, this website is dodgy, please stay away, well away

It's a complete scam! I made a withdrawal and all trace of it disappeared and I wasn't paid. I had no communication at all, and when I chased it up, I was told it had failed. Stay clear of this site, I am reporting this scam company to every governing body!

I sent them a screenshot of my bank statement as per their request and as you can guess, heard nothing. This company is corrupt!

PLEASE DO NOT USE! You will only regret it.