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Graham Sanderson Interiors Recenzje 

484
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What says more about a company is how they respond when a mistake has been made. Lisa at Graham Sanderson has demonstrated excellence through her customer centric approach. Mistakes happen but I am no... Zobacz więcej

Oceniono na 5 z 5

I came across Graham Sanderson when searching for fabulous fabrics when revamping my home. I was tentative at first but ordered fabric samples and measured up for Roman blinds. It takes time for quali... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Beautifully made curtains with an excellent finish. Very helpful staff on the telephone. Very clear website with detailed instructions guides you step by step to complete your personal requirements... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I was looking for some eco velvet to reupholster a seat cushion as I have found it to be a very resilient and dog proof fabric. The samples arrived very quickly, as did the subsequent order, which was... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zasłony, firanki, karnisze
  2. Dekoracje i architektura wnętrz
  3. Sklep z zasłonami
  4. Sklep z żaluzjami

Napisane przez firmę

We are an independent, family run soft furnisher based in Harrogate, North Yorkshire. Established in 1968. We offer fitting and measuring services within our local area and have an extensive book and sample library at our showroom on Kings Road. We look forward to welcoming you to help with your soft furnishing needs. If you are unable to visit our shop please visit our website where you will find a comprehensive range of designer fabrics and wallpapers. On our website you can also order bespoke curtains, blinds and cushions which are made in our workrooms. Please do not hesitate to email us sales@grahamsanderson.com for any soft furnishing enquiries.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

484 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(484)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 157

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The fabric I chose was out of stock

The fabric I chose was out of stock, which happens, but there was no update to inform me that this was the case until I made an enquiry. The date that I was advised the fabric was going to be back in stock was further delayed for another couple of weeks but again no update until I made a second enquiry. Once the fabric arrived, it was dispatched immediately but I think the company could have been more customer centric in explaining that there was going to be a delay in receiving the fabric in the first instance and again when the availability of the fabric was further delayed.

12 sierpnia 2025
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Odpowiedź od Graham Sanderson Interiors

Dear Vanessa, we are sorry that you have encountered delays with receiving your fabric. Looking back on our system I can see that your order was placed on the 1st of July. On the 2nd of July we informed you that unfortunately the fabric was out of stock and gave you the expected date as advised by the supplier. It wasn't until your second enquiry that we were aware that there was a further delay. Frustratingly suppliers do not always completely keep us up to date with stock availability. As you stated we did immediately despatch the fabric to you as soon as it arrived to us, but we do understand the inconvenience caused.
Please do not hesitate to contact us for any further enquiries.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Samples arrived quickly

Samples arrived quickly. Very pleased with the service.

11 sierpnia 2025
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Odpowiedź od Graham Sanderson Interiors

Hello there,
Thank you for taking some time to leave us a review. Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Quality product well made

Quality product well made. Good communication.

11 sierpnia 2025
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Odpowiedź od Graham Sanderson Interiors

Hello,
Thank you for leaving us great feedback😊!
Please do not hesitate to contact us for any further enquiries.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Perfection from start to finish

From my beginning enquiry to the delivery of my beautiful curtain and blind,this company were perfect.
I always felt I was talking with a real human not AI, and the advise was spot on each time.
My curtain and blind were not common sizes and made to order within the 8 week time frame quoted.
The workmanship is excellent and I’m thrilled with the way they complete my bedroom.
Not only that but they were significantly cheaper than another large online curtains and blind retailer!

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od Graham Sanderson Interiors

Dear Karen,
Thank you so much for leaving us such detailed feedback. Our team really appreciates this. We are all so pleased to hear you had a smooth ordering process and felt happy and confident during each stage of your order. We hope to work with you again for anymore soft furnishing projects you may have. Thank you again.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Excellent service and beautiful fabrics

Excellent service and beautiful fabrics

7 sierpnia 2025
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Odpowiedź od Graham Sanderson Interiors

Hello Susan,
Thank you for your fabulous feedback🌟.
Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 1 z 5
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Odpowiedź od Graham Sanderson Interiors

Dear Ruth,
Thank you for taking time to leave us a review. We are sorry to hear you haven't received your wallpaper sample. This was ordered for you on the 5th of August and we are disappointed that you have not received it. Now that you have brought this to our attention we will re-order the sample for you. As this particular supplier is outside of the UK your sample can take up to 10 days to arrive. Please do not hesitate to email us for any further enquiries.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 5 z 5

très bon accueil

très bon accueil, très bon service de livraison en France. Great product !

5 sierpnia 2025
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Odpowiedź od Graham Sanderson Interiors

Merci beaucoup pour vos excellents commentaires !
Graham Sanderson Interiors.

Oceniono na 5 z 5

Excellent quality and price. Prompt delivery.

Good choice of fabrics. Excellent price. Easy to choose material. Possible to have fractions of meters and rapid delivery.

28 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Dear Graham,
Thank you for your lovely feedback. It is much appreciated. Please do not hesitate to contact us for any further soft furnishing projects you may have in the future.
Best wishes,
Graham Sanderson Interiors.

Oceniono na 5 z 5

3rd time used and really pleased

This is the 3rd time l have used this business. Once for curtains, twice for blinds. Really impressed. Great quality and price.
Redecorated a bedroom and had blinds made. One window is really wide and they were able to make them. They look great. Thanks again.

30 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Hello Clare,
Thank you for taking your time to leave us another wonderful review. Our team really appreciates this. We are glad we could work with you on your bedroom project to make blinds suitable for your large window! Thank you again for your feedback.
Best wishes,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Great service

Very quick delivery of samples

28 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Hi Fiona, thank you for a great review. We are pleased to hear you have received your samples which will help you decide what is best for your room space!! Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 1 z 5

didn’t receive the item

didn’t receive the item

21 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Hello Kel, I am really sorry to hear you haven't received your two samples. Looking back on our system I can see your samples were ordered on the day after you placed your order (21/07/25). However, after chasing with our supplier they have just informed us that your requested samples have been put on back order. Unfortunately the supplier didn't inform us this therefore we were unable to inform you. Once again we are really sorry for this inconvenience and we will issue you a refund shortly.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Fantastic service,

Fantastic service,

18 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Dear Adele,
Thank you for taking the time to leave us your feedback, we really appreciate this and we are so happy you are pleased with our service.
Kind regards,
Graham Sanderson Interiors

Oceniono na 5 z 5

Lovely fabric

Ordered the cowprint fabric which is printed to order.
It arrived well packaged on a roll. Plenty of notice about its delivery.
It was a lovely fabric to work with. Would definitely order again.

22 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Hi Lesley, Thank you so much for taking the time to leave us a review. We are so glad to hear you are happy with your fabric ordered. Please do not hesitate to contact us for any further soft furnishing enquiries.
All the best,
Graham Sanderson Interiors

Oceniono na 5 z 5

Exceptional Customer Service

Before I placed an order for curtains, I telephoned and spoke to very helpful people about the type of lining I should order and the exact measurements. I ordered curtains...I was advised it would take 5/6 weeks. A few weeks later I received an email to advised that my material was in the workshop and the date the curtains would be dispatched. Very pleased with the curtains, thank you.

21 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Hello Catherine, Thank you so much for taking the time to leave us such wonderful & comprehensive feedback! We really appreciate this and are so glad you are happy with you new curtains!
Thank you again.
Best regards,
Graham Sanderson Interiors

Oceniono na 5 z 5

Brilliant

So helpful great price for fabric

21 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Thank you for taking your time to leave us fab feedback!!☺️
Best wishes,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Beautiful blinds and excellent service.

Beautiful blinds and excellent service.

21 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Hello there, thank you for your positive feedback. It is lovely to hear you are happy with your blinds!
All the best,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Excellent all round service

Excellent service from receiving the sample to hanging the curtains at my windows, they have been made to a very high standard and hang perfectly.
A special thank you also for fulfilling my request for a "I would like by request "
No hesitation to recommend your company.

18 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Dear Carol, thank you for your feedback.😊😊 We are glad you are happy with your order and the process in making your decision! Please do not hesitate to contact us for any other soft furnishing projects.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 5 z 5

Super helpful great comms fast shipping

Super helpful great comms fast shipping

15 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Hello Marianne,
Thank you so much for your great review! We are pleased you had a positive experience with us! Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.

Oceniono na 4 z 5

The curtains you made for us were…

The curtains you made for us were fantastic - lovely material and they were really well made

7 lipca 2025
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Odpowiedź od Graham Sanderson Interiors

Dear Andrew,
Thank you for taking the time to leave us a review. We are so pleased you are happy with your curtains and have passed this on to our seamstresses.
We would welcome any feedback on how we could improve our service and hope we can help in the future with any further soft furnishings you may require.
Kind regards,
Graham Sanderson Interiors

Oceniono na 5 z 5

Great customer service and products

I love the material I have ordered and I am really happy with the Mixed Remnant Box. The communication was perfect!
I'll be back for sure!

30 czerwca 2025
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Odpowiedź od Graham Sanderson Interiors

Good afternoon Luiza, thank you for your lovely feedback! Please do not hesitate to contact us for any more remnant boxes/ fabrics you may need for your projects in the future.
All the best,
Graham Sanderson Interiors

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