What says more about a company is how they respond when a mistake has been made. Lisa at Graham Sanderson has demonstrated excellence through her customer centric approach. Mistakes happen but I am no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I came across Graham Sanderson when searching for fabulous fabrics when revamping my home. I was tentative at first but ordered fabric samples and measured up for Roman blinds. It takes time for quali... Zobacz więcej
Reakcja na opinię
Beautifully made curtains with an excellent finish. Very helpful staff on the telephone. Very clear website with detailed instructions guides you step by step to complete your personal requirements... Zobacz więcej
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I was looking for some eco velvet to reupholster a seat cushion as I have found it to be a very resilient and dog proof fabric. The samples arrived very quickly, as did the subsequent order, which was... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are an independent, family run soft furnisher based in Harrogate, North Yorkshire. Established in 1968. We offer fitting and measuring services within our local area and have an extensive book and sample library at our showroom on Kings Road. We look forward to welcoming you to help with your soft furnishing needs. If you are unable to visit our shop please visit our website where you will find a comprehensive range of designer fabrics and wallpapers. On our website you can also order bespoke curtains, blinds and cushions which are made in our workrooms. Please do not hesitate to email us sales@grahamsanderson.com for any soft furnishing enquiries.
Dane kontaktowe
120-130 Kings Road, HG1 5HY, Harrogate, North Yorkshire, Zjednoczone Królestwo
- 01423568628
- sales@grahamsanderson.com
- grahamsandersoninteriors.com
4,7
Doskonała
484 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The fabric I chose was out of stock
The fabric I chose was out of stock, which happens, but there was no update to inform me that this was the case until I made an enquiry. The date that I was advised the fabric was going to be back in stock was further delayed for another couple of weeks but again no update until I made a second enquiry. Once the fabric arrived, it was dispatched immediately but I think the company could have been more customer centric in explaining that there was going to be a delay in receiving the fabric in the first instance and again when the availability of the fabric was further delayed.
12 sierpnia 2025
Odpowiedź od Graham Sanderson Interiors
Dear Vanessa, we are sorry that you have encountered delays with receiving your fabric. Looking back on our system I can see that your order was placed on the 1st of July. On the 2nd of July we informed you that unfortunately the fabric was out of stock and gave you the expected date as advised by the supplier. It wasn't until your second enquiry that we were aware that there was a further delay. Frustratingly suppliers do not always completely keep us up to date with stock availability. As you stated we did immediately despatch the fabric to you as soon as it arrived to us, but we do understand the inconvenience caused.
Please do not hesitate to contact us for any further enquiries.
Kind regards,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Hello there,
Thank you for taking some time to leave us a review. Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Hello,
Thank you for leaving us great feedback😊!
Please do not hesitate to contact us for any further enquiries.
Kind regards,
Graham Sanderson Interiors.
Perfection from start to finish
From my beginning enquiry to the delivery of my beautiful curtain and blind,this company were perfect.
I always felt I was talking with a real human not AI, and the advise was spot on each time.
My curtain and blind were not common sizes and made to order within the 8 week time frame quoted.
The workmanship is excellent and I’m thrilled with the way they complete my bedroom.
Not only that but they were significantly cheaper than another large online curtains and blind retailer!
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Graham Sanderson Interiors
Dear Karen,
Thank you so much for leaving us such detailed feedback. Our team really appreciates this. We are all so pleased to hear you had a smooth ordering process and felt happy and confident during each stage of your order. We hope to work with you again for anymore soft furnishing projects you may have. Thank you again.
Kind regards,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Hello Susan,
Thank you for your fabulous feedback🌟.
Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.
Haven't received the item yet.
5 sierpnia 2025
Odpowiedź od Graham Sanderson Interiors
Dear Ruth,
Thank you for taking time to leave us a review. We are sorry to hear you haven't received your wallpaper sample. This was ordered for you on the 5th of August and we are disappointed that you have not received it. Now that you have brought this to our attention we will re-order the sample for you. As this particular supplier is outside of the UK your sample can take up to 10 days to arrive. Please do not hesitate to email us for any further enquiries.
Kind regards,
Graham Sanderson Interiors.
très bon accueil
très bon accueil, très bon service de livraison en France. Great product !
5 sierpnia 2025
Odpowiedź od Graham Sanderson Interiors
Merci beaucoup pour vos excellents commentaires !
Graham Sanderson Interiors.
Excellent quality and price. Prompt delivery.
Good choice of fabrics. Excellent price. Easy to choose material. Possible to have fractions of meters and rapid delivery.
28 lipca 2025
Odpowiedź od Graham Sanderson Interiors
Dear Graham,
Thank you for your lovely feedback. It is much appreciated. Please do not hesitate to contact us for any further soft furnishing projects you may have in the future.
Best wishes,
Graham Sanderson Interiors.
3rd time used and really pleased
This is the 3rd time l have used this business. Once for curtains, twice for blinds. Really impressed. Great quality and price.
Redecorated a bedroom and had blinds made. One window is really wide and they were able to make them. They look great. Thanks again.
30 lipca 2025
Odpowiedź od Graham Sanderson Interiors
Hello Clare,
Thank you for taking your time to leave us another wonderful review. Our team really appreciates this. We are glad we could work with you on your bedroom project to make blinds suitable for your large window! Thank you again for your feedback.
Best wishes,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Hi Fiona, thank you for a great review. We are pleased to hear you have received your samples which will help you decide what is best for your room space!! Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Hello Kel, I am really sorry to hear you haven't received your two samples. Looking back on our system I can see your samples were ordered on the day after you placed your order (21/07/25). However, after chasing with our supplier they have just informed us that your requested samples have been put on back order. Unfortunately the supplier didn't inform us this therefore we were unable to inform you. Once again we are really sorry for this inconvenience and we will issue you a refund shortly.
Kind regards,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Dear Adele,
Thank you for taking the time to leave us your feedback, we really appreciate this and we are so happy you are pleased with our service.
Kind regards,
Graham Sanderson Interiors
Lovely fabric
Ordered the cowprint fabric which is printed to order.
It arrived well packaged on a roll. Plenty of notice about its delivery.
It was a lovely fabric to work with. Would definitely order again.
22 lipca 2025
Odpowiedź od Graham Sanderson Interiors
Hi Lesley, Thank you so much for taking the time to leave us a review. We are so glad to hear you are happy with your fabric ordered. Please do not hesitate to contact us for any further soft furnishing enquiries.
All the best,
Graham Sanderson Interiors
Exceptional Customer Service
Before I placed an order for curtains, I telephoned and spoke to very helpful people about the type of lining I should order and the exact measurements. I ordered curtains...I was advised it would take 5/6 weeks. A few weeks later I received an email to advised that my material was in the workshop and the date the curtains would be dispatched. Very pleased with the curtains, thank you.
21 lipca 2025
Odpowiedź od Graham Sanderson Interiors
Hello Catherine, Thank you so much for taking the time to leave us such wonderful & comprehensive feedback! We really appreciate this and are so glad you are happy with you new curtains!
Thank you again.
Best regards,
Graham Sanderson Interiors
Odpowiedź od Graham Sanderson Interiors
Thank you for taking your time to leave us fab feedback!!☺️
Best wishes,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Hello there, thank you for your positive feedback. It is lovely to hear you are happy with your blinds!
All the best,
Graham Sanderson Interiors.
Excellent all round service
Excellent service from receiving the sample to hanging the curtains at my windows, they have been made to a very high standard and hang perfectly.
A special thank you also for fulfilling my request for a "I would like by request "
No hesitation to recommend your company.
18 lipca 2025
Odpowiedź od Graham Sanderson Interiors
Dear Carol, thank you for your feedback.😊😊 We are glad you are happy with your order and the process in making your decision! Please do not hesitate to contact us for any other soft furnishing projects.
Kind regards,
Graham Sanderson Interiors.
Odpowiedź od Graham Sanderson Interiors
Hello Marianne,
Thank you so much for your great review! We are pleased you had a positive experience with us! Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.
The curtains you made for us were…
The curtains you made for us were fantastic - lovely material and they were really well made
7 lipca 2025
Odpowiedź od Graham Sanderson Interiors
Dear Andrew,
Thank you for taking the time to leave us a review. We are so pleased you are happy with your curtains and have passed this on to our seamstresses.
We would welcome any feedback on how we could improve our service and hope we can help in the future with any further soft furnishings you may require.
Kind regards,
Graham Sanderson Interiors
Great customer service and products
I love the material I have ordered and I am really happy with the Mixed Remnant Box. The communication was perfect!
I'll be back for sure!
30 czerwca 2025
Odpowiedź od Graham Sanderson Interiors
Good afternoon Luiza, thank you for your lovely feedback! Please do not hesitate to contact us for any more remnant boxes/ fabrics you may need for your projects in the future.
All the best,
Graham Sanderson Interiors
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