Graf UK Ltd Recenzje 

1218
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Zobacz więcej

Oceniono na 5 z 5

I recently had 2 treatment plants commissioned and have to say I was delighted with the service received. Not only from the visiting service engineer who was excellent nothing was to much trouble.... Zobacz więcej

Oceniono na 5 z 5

Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Zobacz więcej

Oceniono na 5 z 5

Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... Zobacz więcej

Informacje dotyczące firmy

  1. Producent

Napisane przez firmę

Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1218)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing customer service which can not be beaten!

I have been working with Graf UK for some time now over numerous projects. I have mainly spoken with Debs, who always provides amazing service. Always friendly on the phone and nothing is too much trouble for her. I completely trust the process when I am speaking with Debs (and her other colleagues too!). I can not speak highly enough of them! From start to finish they provide a very friendly and professional service. Their knowledge has proved invaluable when offering a product and installation service to the end user. The communication and technical guidance Graf provides sets them apart from others in the industry. A great company that I will continue to use.
5* in all areas

19 października 2023
Opinia niezależna
Oceniono na 1 z 5

When I purchased my large water butt…

When I purchased my large water butt and connected to the rain water down pipe it didn't collect water.
You imagine after spending £s for it not to work how frustrated i was.
After contacting the company and talking to them they sent me a replacement diverter. Once I replaced the old item everything worked well. Now thats what I call service, well done

27 września 2023
Opinia niezależna
Oceniono na 5 z 5

Good company

Very helpful staff who dealt with my requests. Order was delivered very quickly and exactly what I wanted. Thankyou

11 października 2023
Oceniono na 5 z 5

Great people to deal with

Great people to deal with - friendly, knowledgeable and go above and beyond. Product range is one of the best on the market and with good innovation across the range.

16 października 2023
Opinia niezależna
Oceniono na 5 z 5

Great Service

Really positive reaction to my request - needed a replacement lid for my water butt (which is pretty old) and this was supplied very quickly and at no cost - what more could I have asked for. In this day and age above nd beyond.

15 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Best service ever

Best service ever!
Ordered some items to finish the refurbishment of my drive and was short by one strip of edging. I didn’t need a full pack so thought I would be a bit cheeky and ask if I could purchase just one strip. I sent an email and was surprised, and delighted, to receive a package, within a few days, with the one strip sent FOC. Happy Days!

18 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Thank you Flavia!

I am extremely grateful for the support Flavia has offered. She consistently goes the extra mile in aiding both myself and the drainage team, demonstrating a profound commitment to ensuring our success. Thank you for your invaluable technical advice; I appreciate your continued support.

5 października 2023
Opinia niezależna
Oceniono na 5 z 5

I have always used Graf

I have always used Graf, Debra provides a great service internally and along with her team i am yet to experience any problems and i have been using for around 10 years. If i have any queries Debra along with her team are always there to help, Have recommended Graf to others and my site always prefer to use there system, and that's largely down to Debra and her team.

18 października 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Service :)

I send all of my attenuation enquiries to Debs at Graf UK. She is absolutely brilliant, always friendly, happy to help and turns around the quotes for when they are required. On top of that every job they have carried out for us has gone really well and would highly recommend.

18 października 2023
Opinia niezależna
Oceniono na 5 z 5

The company and its people are a pleasure to work with

The company and its people are fantastic. Very helpful staff. In a demanding industry where timeframes are always tight, Graf and Cheryl in particular always ensure quotes are back very quickly and always efficiently. One of our favourite suppliers to deal with, and we've had a fantastic working relationship for many, many years now. Our go to attenuation and waste water supplier

18 października 2023
Opinia niezależna
Oceniono na 5 z 5

First Class Supplier Srvice

Pleasure to deal with Neville and Michael. Excellent Service, Speedy Response to Enquiries and always give the most information to support quotations when requested.

18 października 2023
Opinia niezależna
Oceniono na 5 z 5

Graf service

Ewan and Flavia at Graf always provide us with excellent service. We are always kept up to as to when our orders will be in.

18 października 2023
Opinia niezależna
Oceniono na 5 z 5

Flavia Graf UK

I recently approached Flavia at Graf UK asking them to supply a warning light for a One2clean treatment plant we were in the process of installing for a customer. She organised immediate couriered delivery and Graf UK technical back up enabling our ability to meet our installation deadline. I highly recommend using this company.

3 października 2023
Opinia niezależna
Oceniono na 5 z 5

Neville White has been really helpful…

Neville White has been really helpful as our account manager when we buy sewage treatment plants from Graff UK. He knows a lot, answers quickly, and makes the buying process easy. We're happy working with him and would recommend him to others.

18 października 2023
Opinia niezależna
Oceniono na 5 z 5

Happy to recommend that Graf will…

Happy to recommend that Graf will supply and install attenuation tanks as required, no design or supply issues, quotes come back quickly for our tender returns, as installed information good for the clients operating and maintenance manuals

18 października 2023
Opinia niezależna

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