GoSite Recenzje 

81
Wynik TrustScore: 1 na 5

1,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They could not perform what was promised but still charged us as they did. They basically could not even link basic analytics with the calendar tool they offer, but they still deny they could not lol.... Zobacz więcej

Oceniono na 1 z 5

Similar situations as others. Their terms of service is not what they sell you. Diego talks over you. They do not deliver the service and blame you for their lack of ability to follow through on de... Zobacz więcej

Oceniono na 1 z 5

1-Star Review for GoSite: I would give GoSite zero stars if I could. This company is deceitful and constantly in breach of contract. They fail to perform the duties for which they were hired and... Zobacz więcej

Oceniono na 1 z 5

Terrible sales tactics. They harass you until you agree to listen to them, refuse to be put off, if you hang up they just spoof different local phone numbers and keep calling you. James was the "sales... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

At GoSite, we deliver affordable, easy-to-use technology to help you compete with enterprise brands while also saving you from owner-operator burnout. GoSite has all the tools that local businesses need to build their online reputation, get paid faster, and win more customers. Its simplified, digital platform provides a complete solution to connect with customers. Based in San Diego, CA, GoSite lets you manage your business anytime, anywhere, on any device!


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

81 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(81)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Very Disappointed Customer (Current)

Current customer- terrible service and very disappointed . I was really rooting for this business but it has been nothing but a complete nightmare. They have not delivered on one single promise or service they advertise. Mounds of mishandled commitments and poor follow through makes me regret my decision to work with this business. Going on 6 months and my account is still not fully set up and the listings (or lack thereof) is still missing a lot of my business information. Speaking with their support is pointless; they give more commitments but no follow through. Also, they speak to you with so little care, regard and concern; no empathy. You ask to speak to mgmt and are denied. Not the experience I was hoping to have or the service (or lack thereof) I expected to receive.

20 maja 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you, Tiffany, for taking the time to bring this to our attention. We are sorry to see that your experience has not lived up to expectations. This is not the kind of environment we strive to create for our customers. We acknowledge your frustration and want to assure you that this feedback is appreciated and will be reviewed internally. Thank you again, and please feel free to send us a chat on our website or send us an email at help@gosite.com.

Oceniono na 1 z 5

I was lied to by sales from the very…

I was lied to by sales from the very start, there only reason for getting me to switch, was all based upon a lie. My secetery/fiance who backround was in Digital Marketing and writting content for websites, was apart of the whole proccess. There was not misunderstanding, they flat out lied , based the sale upon it, i got worse services than i did from local company i switcched from, for only slightly lower price.Stick with your current company if thinking about switching. You get what you pay for with them, and lies to go. Would never recomend or use again.

19 maja 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you, Rodney, for taking the time to bring this to our attention. We are sorry to see that your experience has not lived up to expectations. This is not the kind of environment we strive to create for our customers. We acknowledge your frustration and want to assure you that this feedback is appreciated and will be reviewed internally. Thank you again, and please feel free to send us a chat on our website or send us an email at help@gosite.com.

Oceniono na 5 z 5

Convenience

Everything moved well from the beginning up to the final set up of the platform. My tasks are now easy to follow and execute.

5 maja 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you for sharing this, Pius! We are so happy to be working and with you and delighted to hear our software is working great for your business! If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you!

Oceniono na 5 z 5

Great job, improving it every day!

I love it. They are bringing us good quality customer who stay, unlike the other guys who charge you thousands of dollars and bring you only those customers others do not want. I love Payments, bookings and everything they have done for OurMaids, Inc. I know we can always do better, and they are working on it every day.
Antonio V. Moreno, founder/CEO, Our Maids, Inc.

4 maja 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you, Antonio! These words are so kind. We are so glad to hear that the Payments and Booking tools are working in great alignment to suit your business needs! If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you!

Oceniono na 5 z 5

II am well pleased with the cohesive

II am well pleased with the cohesive, unified services of Gosite. It is helping me grow my business by tagging me along into digital marketing. I’m glad I found Gosite. Thank you.

20 kwietnia 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you so much for your review, Phyllis! We look forward to working with you and growing your business as well!

Oceniono na 5 z 5

This group of people is phenomenal

This group of people is phenomenal. From their Sales Team (Louie T.) who was kind and patient all throughout the initial stages of account sign-up / set-up, to their Implementation Team (Kristen) who actively listened to our needs and assisted warmly in the beginning stages of what was needed. But MOST NOTEWORTHY of ALL, to their Web Team leader (Nicholas Weber) who was remarkable all throughout the process - for his very timely responses and precise and immediate action to the changes needed. The service we received from Nick is unrivaled. The GoSite teams are exceptional. I wish I could think of a better superlative word to describe them because they truly deserve to be honored.

14 kwietnia 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Hi Ehud, thank you so much for taking the time to leave us a review! We appreciate your loyalty and look forward to continuing to provide you with top-tier service!

Oceniono na 1 z 5

SCAM ALERT.

SCAM ALERT.
This is a fraudulent company. do not give them your card information. notice you cant find public reviews of them. they are horrible. They stole my money and killed my site costing me thousands. They cannot build a real website. do not trust them at all.
Gco Commercial Cleaning CEO -Derrick Grim

11 kwietnia 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you for your review, Derrick. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Leadership has been notified, and the appropriate steps have been taken to ensure all of our present, past, and future clients are well taken care of. This is not reflective of who we are here at GoSite, and we look forward to growing from this as a company.

Oceniono na 1 z 5

Do not waste your time or money. Its your money, spend wisely

I joined gosite after the people had called me for three years asking , wait, begging me to join their service.
I finally joined with a deal, I have been paying $99.00 per month and that is where it will stay throughout the length of my service with them.
This would be fantastic if they could deliver what they promise.
So far, I have had issues with the messenger system, and for the second time in about 3 months, I am not able to access my notifications. This is what this site is all about, letting me get back in contact with my potential customers. I am being blocked from seeing any of the information they sent me because the system is not working AGAIN.
When the "professionals" spelled my secretaries last name wrong in her email account that they set up for her, it took over a week of trying and several messages with the correct spelling, They spelled it even more wrong than they did in the beginning. Then |I got a message telling me they would not do it because it is her personal email account. This is an email that I am supposed to be paying $5.00 per month for from gosite. They do not even care to look at what they are talking about before giving wrong information.
My notifications were not working recently and I sent them a message telling them about it and that was supposed to be fixed along with the messaging system. Well now this morning, I click the notification bell and it does absolutely nothing.
I am done wasting my money with these unprofessional people and will be searching pout a replacement for them.
And this Clarisse person keeps telling me how good of a deal I am getting. Well let me tell you something Clarisse, No matter what I am paying, I am still not getting what you guys told me I would be getting. And that is good service. You personally have given me an attitude with your responses and snappy answers very much not being professional to me.
So I now start to search for a replacement for this company and will not look back once I find one. I am very disappointed with gosite and its services. The people are unprofessional and I have had problems since day 1. Many promises, not as many results.

30 marca 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you Dan for your feedback. We take your experiences and opinions very seriously and have already begun to make some internal changes to address this. What you experienced is not representative of the service we aim to deliver to our customers. It sounds like we could’ve done better. We’d love the opportunity to earn your business again, and we understand that following through on promises and seeing results is crucial. We will be in touch, thank you.

Oceniono na 1 z 5

Terrible sales tactics

Terrible sales tactics. They harass you until you agree to listen to them, refuse to be put off, if you hang up they just spoof different local phone numbers and keep calling you. James was the "sales manager" they assigned to harass me. He used a chula vista phone number until I stopped answering it, then several different times called me from different local to me numbers.

11 lutego 2021
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you Donald for taking the time to review us. We sincerely appreciate the feedback and have notified leadership of the appropriate teams. By no means is feeling "harassed" reflective of a good experience and we are taking this very seriously with the necessary corrective action.

Oceniono na 1 z 5

Gosite sucked from the initial

Gosite sucked from the initial. It's unbelievable how incompetent and untrustworthy they where am I situation. They changed me every month for 90 days ( got my money back from bank ) for doing absolutely nothing. They got my account suspended with Google and kept it that way for 7 months w t f without any contact to me in regards to my listing, just billing department trying to get money? For what? Had me request my Google card, then wouldn't except it, had to do it myself, which anyone could do. I gave them many opportunities to resolve issue, I was denied the services they claim to offer due to total neglect. I WOULD NOT RECOMMEND these ass clowns they are not able or reliable. A WAIST OF TIME!

16 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

I'm glad please stop sending me this…

I'm glad please stop sending me this message I don't want your service anymore it was a waste of hard earned money in a time where everyone is suffering and businesses closing and trying to find ways to keep their business open
I thought that by the promised that your representative told me I used the only money that I had left to join GOSITE knowing that your company was going to help my company. What a lie I was told just so you can take the last money that I had and waste it on your lies
I will make a promise to your company and this promise not like your promises I will keep my word and I will let everyone that I can that is an owner of any business about how sad, mulipitive your company is to take advantage of anyone during these times or any other time
You company is a scam and I will keep my promise to you not like you did to my company

George A
All Pro Painting

14 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Ali is the "greatest".

Ali was very receptive to my situation and had solutions ready to implement. I was impressed with her knowledge of the internet,Google requirements and Facebook interactions with my website. Thanks Ali for helping me get the most out of my subscription with Gosite. Have a great Holiday season.

11 grudnia 2020
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you for the kind words, Ronnie! We're excited to be working with you all will be sure to pass the message along to Ali. If you need anything give us a call at 858.295.7995 or drop us an email at help@gosite.com.

Oceniono na 5 z 5

Jack is the Man

Jack was extremely helpful, as everyone I have worked with at GoSite! He answered all of my many questions, was patient, and helped a lot. Keep up the stellar customer service!!!

23 listopada 2020
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you for the feedback, Michael! We are thrilled to be working with you. If you need anything additional please give us a call at 858.295.7995 or email help@gosite.com

Oceniono na 1 z 5

They are a JOKE....they wouldn't stop…

They are a JOKE....they wouldn't stop bothering me, calling daily, but when I wanted to cancel I received NO response except the one email saying they couldn't get their payment from me! They used MY website and took off the best parts! Waste of money. I haven't had ANY additional business from them whatsoever, not even one call. My answering service is still blinking 1. The line I set up to test go site. I think I'll stick with my other advertising strategy. I was promised I would see a huge difference in business picking up,

22 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

GoSite is awesome!

GoSite is awesome! Comprised of people who care about the customer experience, GoSite took the time to understand exactly what I was seeking in a revamped website. I could not be more pleased with the process and the end result. Keep up the great work, GoSite!

27 października 2020
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you, Nina! We are happy to be partnered with you. Please reach out if we can do anything else to assist at 858.295.7995 or email help@gosite.com.

Oceniono na 4 z 5

Shaky at first but they really did a great job in the end.

***UPDATE***11/10/20
These guys saw this review and made certain that I was contacted and treated with great care. Honestly, we all make mistakes and sometimes how you respond is the true test of your character. Well done and thanks for caring. I’m changing to 4 stars.
First, I had a phone call with a salesperson, who rolled out a pretty convincing argument as to why I should choose Gosite. He was being firm in his quest to close a deal right there on the phone. As I reminded him once again that I wanted to think about it and that I was going to be late to my client meeting and had to go, we decided to talk a couple days later. That was today. Between then and now, I received several calls from several companies trying to do similar marketing plans for me so I became skeptical and more assured that more research was the way to go. I tried telling the salesperson I wasn’t I interested right now but he kept pushing. Now, as soon as anyone tries to pressure me into a situation, I walk away. That’s when I told him, ‘I’m sorry, but the answer is no and we won’t be discussing it further.’ Let me tell you, I was a firm maybe. FIRM. If he had any perception he’d have picked up on that, stood by his company’s quality and ability to do what I need, and let me come back on my own. Now what? How many customers look past Gosite after sales like this? I mean, what was the point of sending me a text?

23 października 2020
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you for your update, Michael! We are glad we were able to reconnect. Please reach out if we can do anything else to assist at 858.295.7995 or email help@gosite.com.

Oceniono na 1 z 5

Do not use

Its been a month since signing up with Gosite. Still no website. They took my old site and copied it even though I told them do not use it. They don't know how to write or even copywrite. I personally spent hours working on the website changing pics and writing to have most of it taken down. Also I found out that the Alexa app wasn't setup.

They did fix my directory and had Siri setup.

They do somethings they say but failed on others. They charged my account but will not reimbursed me. I even told them to charge for what was done and reimburse me but they won't. I'm would not recommend them!!

21 września 2020
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Hi Shane,
Thank you for connecting with me yesterday. I'm glad we were able to discuss your concerns and move forward with a resolution. We look forward to our continued partnership. Please reach out to us with any additional questions at 858.295.7995 or email help@gosite.com.

Oceniono na 5 z 5

Devin.appreciate knowledgeable…

Devin.appreciate knowledgeable ,professional conversation re:web design.
Thank you.Niles.

15 września 2020
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you so much for your feedback! Our goal is provide an amazing customer experience, and we are glad Devon showed you that. Please reach out any time we can provide additional support at 858.295.7995 or email help@gosite.com.

Oceniono na 5 z 5

Lynn and Arliegh are what I call…

Lynn and Arliegh are what I call awesome customer service. Listen, you have to use these guys. I believe my ROI will be great.

12 września 2020
Opinia niezależna
Logo GoSite

Odpowiedź od GoSite

Thank you so much for your feedback! Our goal is provide an amazing customer experience, and we are glad Linn and Arliegh showed you that. Please reach out any time we can provide additional support at 858.295.7995 or email help@gosite.com.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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