Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Sure, it worked, but after getting the "result" it was only a minute long and very inaccurate on who was speaking and a few words, the rest was obscured by a paywall with an extended grubby little han... Zobacz więcej

Oceniono na 1 z 5

Twice now i've uploaded a recorded conversation and which works fine. The transcription itself is a bit off but i expected nothing less. BUT now i've experienced TWICE using at least 1,5 - 2 hours... Zobacz więcej

Oceniono na 5 z 5

My girlfriend needed to do the initial transcription for a large number of interviews in Swedish for her Master thesis to save time. This worked well enough and was intuitive for her as a very nontech... Zobacz więcej

Oceniono na 5 z 5

I am actually quite shocked by the accuracy of this transcription service. It tends to capture every word even if the speaker is non-native. Thumbs up to the makers. The waiting time has increased sig... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi transkrypcji

Napisane przez firmę

Good Tape’s mission is to let you focus on what matters most by providing the best AI transcription service possible. We offer a simple and user-friendly path to turning audio files into precisely transcribed text. Our tech-driven solution saves hours of tedious work, allowing you to use that time to, hopefully, make the world a better place.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

76 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The best online transcription service I've found

I'd given up on online transcriptions for translated focus group discussions (in good, but usually accented English) but Good Tape works really well- catching place names and common names and catching changing topics and speakers, even when there's only a single voice. Good customer service too. Hooray!

23 lutego 2024
Opinia niezależna
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Odpowiedź od Good Tape

Hi Christine,

Absolutely awesome - we actually like to pride ourselves a little on our ability to understand accented English (especially since we're Danish speakers ourselves) - so to hear a direct testimony from one of users is simply great :)

As for catching place names and the like - that's the beauty of AI. Through using context gathered by our AI, it can make accurate and calculated assumptions on what certain names etc. may be - whereby a traditional automatic transcription service would get confused.

Regardless, do reach out to us if you ever feel you need any help with anything :D

Best,
Storm Bredahl
Good Tape Customer Success

Oceniono na 5 z 5

Exelent

completely amazed, very good service, also, I think it is the best software that can convert voice to text, your package is the best because it does not have many restrictions and the service is very good. 5 stars without thinking about it.

20 lutego 2024
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Juan,

Thank you so much for this feedback - it means the world to us and put a smile on all our faces :)

If there's ever anything we can help with, or if there's something you feel would better your time on Good Tape, do reach out to us at tape@goodtape.io!

Best,
Storm Bredahl
Good Tape Customer Success

Oceniono na 4 z 5

Word of Thanks

Dear GoodTape Team,

Thank you, Thank you, Thank you.
I would have been lost was it not for you guys.
Your team are tops, professional and eager to assist.
Awesome!!!

5 lutego 2024
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Anadia,

Sorry for the slightly delayed response - but we're so glad to hear that we were of help. We've just caught your review here, and we couldn't appreciate it more :D

There can be hiccups at times - but 9 times out of 10, reaching out to us would mean your problem gets solved ASAP :)

Best,
Storm Bredahl
Good Tape Customer Success

Oceniono na 2 z 5

I purchased the paid version

I purchased the paid version, but when I use it I often get "Unexpected end of JSON input", which prevents me from using it properly.

14 stycznia 2024
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi there,

This was a small bug that a few of our users experienced which has since been fixed.

There is a simple solution however!

Just log out, restart your device, log back in, and reupload your recording. We ensure you that it'll work fine :)

If you have any further questions just reach out to us here tape@goodtape.io!

Best,
Storm :)
Customer Success Team

Oceniono na 1 z 5

Bad site do not use!! Paid version is a scam!

Bad site do not use! The free transcribtion is okay but the paid version is really a scam. For 18€ I got only 20h of transcribing for an entire month, while the site says premium plan etc...

Came to find out that they are a site that work their way into misleading people with the small details of an agreement. Do not use!!!! You will be dissapointed with the paid version!

19 grudnia 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Frakke,

We're really sorry you feel this way - but we do state on our site that we limit our users to 20 hours per month.

As much as we wish we could offer unlimited transcription hours for all our users, it'd simply be impossible with the insane costs of AI transcription.

We've already placed ourselves as the cheapest AI transcription model on the market because we aim to be a service that is available to all. Coming from Zetland, a Danish investigative media outlet, we know first hand how annoying it is to manually transcribe; which is why we've ensured that Good Tape is affordable (and therefore accessible) as possible. If Good Tape offered transcription on an unlimited basis, our service would immediately be inaccessible to 95% of our users due to the huge prices we'd have to implement.

Once again, we're really sorry for the confusion around this - If you have any specific issues, please reach out to tape@goodtape.io, we'd love to help :)

Best,
Storm Bredahl
Good Tape Customer Success

Oceniono na 5 z 5

fast and good transcription

fast and good transcription. I like the usability of your website and the numerous of languages. It's important for me because we are conducting research with respondents from very different countries
Price is good, quality is the same. Thank you guys

2 listopada 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Elize,

We're so glad to hear that we've been of help to your research - hearing such feedback is simply invaluable to us :)

We're always trying to improve our service for researchers that are using Good Tape - so if there are ever any cool features that you'd like to see us implement, do reach out to us at tape@goodtape.io :D

Thanks again,
Storm Bredahl
Good Tape Customer Success

Oceniono na 2 z 5

I haven't written any reviews yet…

I haven't written any reviews yet though I felt I had to now.

The transcription is amazing but the moment you start editing the faults that they made, things start to get really annoying. For some reason it saves the edits in the app but when exported to a text 90% of all the edits are gone. Thought I could save some time on my thesis with this but truly disappointed in the double work I have to do now after paying for their service

2 listopada 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Steven,

We're really sorry for the delayed response - but this was an issue that had been fixed promptly the same week you'd originally sent out this review.

We would love for you to try out Good Tape again - we've added a bunch of new features and feel that we've only gotten better :)

If you have any specific questions or queries, do reach out to us at tape@goodtape.io!

Best,
Storm Bredahl
Good Tape Customer Success

Oceniono na 5 z 5

Very precise even with uncommon accents

Cheaper than competitors like Otter.ai, offers a cleaner and highly precise transcription (which means you save a lot of time), and it's capable of handling more difficult accents. Really not sure what this 1-star-review concerning bad performance was about (probably a fake?).

I'm using it for academic work.

20 września 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Kim,

That's awesome - we've really tried hard to make Good Tape hammer down those difficult accents, so hearing a testimony proving the fact is just music to our ears :D

As for the 1 star review, honestly, we're equally as confused, but hey-ho :-)

Regardless, do reach out to us at tape@goodtape.io if there's ever anything you feel we could help with!

Best,
Storm Bredahl
Good Tape Customer Success

Oceniono na 5 z 5

I am actually quite shocked by the…

I am actually quite shocked by the accuracy of this transcription service. It tends to capture every word even if the speaker is non-native. Thumbs up to the makers. The waiting time has increased significantly for free users though. I hope they are able to increase capacity of their system and also introduce packages for users that need only few transcriptions per month.

8 czerwca 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi there,

Thank you very much for your kind words. We are really trying our very best to also offer the best possible solution to our free users. Being a small company, it is a balance, but I promise we are trying to provide maximum value to all users - including the free ones :)

Once again, thank you so much for the kind words.

All the very best,

Oceniono na 5 z 5

Perfect to transcribe interviews

I saved countless hours of transcribing. Wish I had this when doing research at uni - looking forward to the upgrade that distinguishes between voices!

15 lutego 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Nima,

Thank you so much for the kind words. Super happy to hear that you are enjoying Good Tape! Please spread the word so that we can get rid of manual transcribing :D

Oceniono na 1 z 5

Very very very poor performance even for paid subscriptions

the accuracy of the transcriptions are outstanding so the other shortcommings are really a pitty.

But the stability of the app is hillarious.

Though I have PAID for the PREMIUM version of the product, I now more often experience problems with lost data/tapes/transcriptions, no access to the app, security issues or too slow process times than I do experience a normal and acceptable processesing without errors.

If Google, Microsoft, Apple or Facebook have had the same basic issues they would have been in a giant global shitstorm right now.

and they had paid back the supscription fees for the past 1-2 months due to the completely unacceptable performance/service levels.

As your core source code (AI-logaritm) is so excellent - why dont you sell it to one of the big 4 mentioned above an then go back to your core business (journalism) and get big fat check for the IP and let all us users benefit from beeing handled by a real professional and reliable IT company.

Or at least dissable the free section untill you can deliver a reasonable service to the PAYING customers !

Such a pitty that you can simply not get the basics right. a Formula 1 car i still not able to win the race though it has the far best engine if it is has no tires !

17 maja 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Jens,

First of all our apologies for the late reply on your review. We have not received any communication or information from you, and I have not been able to find a customer with us with your name.

We had a technical issue back in May, that lead to some outage, and we deeply apologize for any inconvenience this may have caused you. We reached out proactively to all who was affected by this, and even offered discounts to several people.

I can assure you that everything was sorted, and we have made countless upgrades since then, resulting in a way superior service with no downtime since then.

Again, we deeply apologize for any inconvenience this may have caused at the time, but hope that are enjoying the service still.

Best Regards,

Oceniono na 5 z 5

i's excellent an reliable

it's excellent and reliable. easy to use. free version you have to wait a little, but not too long.

8 maja 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hiya Jose,
Thank you so much for your kind review - we really appreciate it! Hearing stuff like this really makes us feel like we're realising our mission here :D

Oceniono na 5 z 5

Perfect for students

Very accurate transcription, saved me a lot of time on lectures I’d missed and were recorded.

24 kwietnia 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi Albert - Thanks so much for your kind review! Seeing students get help with Good Tape is simply amazing, we're really really glad we could help :)

Oceniono na 5 z 5

Amazingly accurate transcription!

Great transcription in English. Used to search for a quote from a very long podcast I couldn't be bothered to listen to again!

13 lutego 2023
Opinia niezależna
Logo Good Tape

Odpowiedź od Good Tape

Hi there,

This reply may be one year and one month late - but we'd still like to extend our thanks for your lovely feedback :)

We hope that after all this time, we're still up to the same standards as you've described us as here :D

Regardless, do reach out to us at tape@goodtape.io if you ever need any specific help!

Best,
Storm Bredahl
Good Tape Customer Success

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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Dowiedz się więcej o innych rodzajach recenzji.

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