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The Good Feet Store - Pasadena Recenzje 

12
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Wynik TrustScore: 4 na 5

4,2

300 E Colorado Blvd, Suite 118, 91101 Pasadena, CA, US

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sammy Bachillar my arch support specialist helped me so much in investing for my feet and over all health. She took her time and was very patient with us. She was very thorough and made sure we unders... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full atte... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! Yo... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Ortopedia i protetyka
  2. również w kategorii:
  3. Sklep z butami

Napisane przez firmę

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Dane kontaktowe

  • 300 E Colorado Blvd, Suite 118, 91101, Pasadena, CA, Stany Zjednoczone

  • 6263435767

4,2

Dobra

Wynik TrustScore: 4 na 5

12 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(12)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1645

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent product knowledge

Excellent product knowledge, kind and thoughtful service. Detailed explanation of use of product and positive attitude.

1 sierpnia 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello Monique! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Oceniono na 5 z 5

Sammy Bachillar the best Arch Support Specialist in town😊

Sammy Bachillar my arch support specialist helped me so much in investing for my feet and over all health. She took her time and was very patient with us. She was very thorough and made sure we understood everything from top to bottom. We felt like we’re family and not just a customer. Thank you very much.

24 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello Jettesky, we’re so appreciative of your kind words for Sammy. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!

Oceniono na 5 z 5

Sammy was super helpful

Sammy was super helpful, informational and sweet!

24 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello Heather, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!

Oceniono na 4 z 5

Very knowledgeable

Very knowledgeable, friendly and easy to deal with. Not pushy at all.

23 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hi Marc, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

Oceniono na 5 z 5

Sammy Take a the time to explain and…

Sammy Take a the time to explain and hear questions. Great customer service and patience to understand concerns that we may have.

12 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello Rocio, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.

Oceniono na 5 z 5

Brie was extremely kind

Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.

11 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello Chelsea, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Brie reflect exactly the type of care we strive to provide.

Oceniono na 5 z 5

Great customer Service from Sammy!!

Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! You deserve a raise!

8 maja 2026
Opinia niezależna
Logo The Good Feet Store - Pasadena

Odpowiedź od The Good Feet Store - Pasadena

Hello GB, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.

Oceniono na 5 z 5

Excellent Product & Service

Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full attention. The efficacy and value of the product was proven during our time together.

10 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello Debbie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Sammy reflect exactly the type of care we strive to provide.

Oceniono na 5 z 5

Sammy was awesome!

Sammy was very professional, patient and kind. I would highly recommend her!

5 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello Teri, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!

Oceniono na 5 z 5

Must ask for Sammy

Sammy was very knowledgeable and taught me a lot. She is very patient and answered all the questions I have. I highly recommend her to anyone.

4 lipca 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hello there, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.

Oceniono na 5 z 5

Sammy was so helpful and thoughtful and…

Sammy was so helpful and thoughtful and patient with me!

3 lipca 2026
Opinia niezależna
Logo The Good Feet Store - Pasadena

Odpowiedź od The Good Feet Store - Pasadena

Hello Nancy, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!

Oceniono na 1 z 5

Unfortunately, I feel this was a very expensive lesson, and I would not make the same purchase again

Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the appointment, the salesperson was very friendly and spent a considerable amount of time measuring my feet and explaining how these products would improve my condition.
Based on that presentation, I purchased:
Classic Arch Support – $449.99
Deluxe Leather Support – $489.99
Two Super Athletic Antimicrobial Inserts – $49.98
Two Arch Activators – $39.98
Lock Laces – $9.99
Brooks Adrenaline GTS 23 shoes – $130.00
After wearing these products for two years, I can honestly say they did not provide the benefits I was led to expect.
Looking back, I feel the fitting process gave the impression that the supports were custom-made or uniquely tailored to my feet. However, I later realized these appear to be standard, mass-produced arch supports rather than truly customized medical devices. Similar over-the-counter arch supports are available online for a fraction of the price.
I want to be clear that my complaint is not about the salesperson. She was courteous, patient, and professional throughout the appointment. My disappointment is with the company's marketing and pricing. I feel I paid a premium for products that did not deliver results that justified the cost.
If you're considering purchasing from The Good Feet Store, I encourage you to research all of your options first, including much less expensive over-the-counter arch supports. I wish I had done more comparison shopping before spending nearly $1,300.

25 kwietnia 2026
Opinia niezależna
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Odpowiedź od The Good Feet Store - Pasadena

Hi Roxy, thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. At The Good Feet Store, we're committed to providing excellent service and support. We'd appreciate the opportunity to learn more. Please feel free to contact me at skessler@goodfeet.com. Your satisfaction is important to us.

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