GoGo Boilers Plumbing and Heating  Recenzje 

382
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

GOGO Boilers supplied and installed our new boiler to our complete satisfaction. They were an absolute pleasure to deal with. They were professional, reliable and efficient from start to finish. We've... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a new boiler last year from Go Go, a very local firm to where we live. Good boiler, 15 year parts and labour warranty which is peace of mind. Just had the first service which went fine too. Pol... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After dealing with a cowboy gas engineer following an emergency call out on Easter Monday we were told we needed a new boiler as ours was beyond repair. We’d had a couple of companies visit to quote a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

professional, honest and efficient. i was recommended gogo after getting a few extortionate quotes from other companies for a new boiler installation. british gas + pimlico quoted me £5-6k for manadat... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Inżynier gazownictwa

Napisane przez firmę

GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency. With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services. Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices. We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

382 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(382)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 68

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Oceniono na 5 z 5

Trustworthy company

The engineers were helpful and knowledgeable. Fitted a new boiler with no fuss. Very happy with the service. A professional company.

28 listopada 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words! We're glad you’re happy with our service and appreciate your trust.

Best regards,
Customer service department

Oceniono na 5 z 5

The boiler service went very well nice…

The boiler service went very well nice clean worker

The chap that did the correction work to the system was very good and helpful

21 listopada 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words! We're glad you had a positive experience and appreciate your feedback.

Best regards,
Customer service department

Oceniono na 5 z 5

Great Service

I have used gogo Boilers for the last three years having got fed up with BG and their so called service plan. I have had nothing but great service, easy to book, arrive on time and very clean work. BG were in and out in 10 minutes, Dave T who has done the last three services is really helpful. I have also had a new thermostat and yesterday a replacement part because of a leak. Dave explains and shows you what needs doing and tells you the price so you know exactly what is going on and the cost. He is also a really nice bloke. Gogo boilers are my go to company without a doubt and I hope Dave does my future services.

20 listopada 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words and positive feedback! We're thrilled to hear you're happy with our service and Dave's help. We truly appreciate your loyalty and look forward to taking care of your boiler in the future.

Warm regards,
Customer service department

Oceniono na 5 z 5

Went above and beyond to get the job done

Went above & beyond to get the job done. Brilliant guys 👍

11 listopada 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words! We're glad we could exceed your expectations. If you need anything else, feel free to reach out!

Best regards,
Customer service department

Oceniono na 5 z 5

Very quick service

Very quick service. I book an appointment on the Friday for the following Monday. A new boiler was required and installed on the Tuesday. They registered the warranty for me. Stress free service, would definitely recommend!

11 listopada 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you so much for your kind words! We're delighted to hear you had a stress-free experience and that we're able to meet your needs quickly. Your recommendation means a lot to us. If you ever need anything in the future, we're here to help!

Kind regards,
Customer service department

Oceniono na 5 z 5

Fantastic Company

Go Go Boilers reply straight away, they visit almost immediately. The work is carried out without fuss, and it is exemplary.

31 października 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your fantastic feedback! We're so pleased to hear that our team was able to respond quickly and carry out the work efficiently. We truly appreciate your support and look forward to helping you again whenever needed.

Kind regards,
Customer service department

Oceniono na 5 z 5

Couldn’t fault the service and staff

Couldn’t fault the service and staff. Beyond helpful and really informative. Prompt and friendly. Highly recommend and wouldn’t use any other boiler service

4 listopada 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service and team. We truly appreciate your recommendation and look forward to serving you again in future.

Best regards,
Customer service department

Oceniono na 5 z 5

I have been using gogo boilers for a…

I have been using gogo boilers for a couple of years now and the service I have had has been second to none. If for any reason there are problems they will keep you updated until your work is completed. Would recommend to anyone

27 października 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words! We're glad you're satisfied with our service and appreciate your recommendation. We look forward to continuing to serve you in the future!

Best regards,
Customer service department

Oceniono na 5 z 5

GoGo fixed a job that the first company failed to complete correctly

GoGo fixed a problem that another company failed to complete correctly. The other company didn't finish the job and then went out of business! GoGo found the problem during a boiler service. If they hadn't found it we could have had a big problem. Not happy with the other company as we needed to find the money to correct the problem on a pension.

22 października 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words. We're so glad we could help resolve the issue before it became serious. We understand how stressful unexpected costs can be, especially on a pension, and we truly appreciate your trust.

Kind regards,
Customer service department

Oceniono na 5 z 5

Very polite and pleasant man

Very polite and pleasant man. He informed me of the problem which was my fault. Sadly I cannot afford the repair at present but will definitely get in touch when I'm able.

14 października 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you so much for your kind words!
Whenever you're ready to proceed with the repair, please don't hesitate to reach out. We're here to help.

Kind regards,
Customer service department

Oceniono na 5 z 5

Great experience with GoGo boilers

Great experience with GoGo boilers. I've used them for several years to carry out the the annual service on my boiler and gas fire.
Dave is great provided clear information on how to use a new thermostat.
Can't fault them

13 października 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for sharing your positive experience! It's wonderful to hear that Dave provided clear guidance and that you've consistently had great service over the years. Your feedback is much appreciated!

Best regards,
Customer service department

Oceniono na 5 z 5

Excellent service from Richard

Excellent service from Richard, he has completed a couple of jobs for me and found solutions, been professional and very happy with his work.

27 sierpnia 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

That's wonderful to hear! I'll make sure to pass along your positive feedback to Richard. It's great to know his professionalism and solutions have made a positive impact. We appreciate your feedback and look forward to assisting you again in the future.

Best regards,
Customer service department

Oceniono na 1 z 5

Avoid no understanding or consideration

I have a 1 year old, it’s September and weather is cold. Never had an issue with an annual boiler service before. Engineer said he has to switch off the boiler and hot water because there is no cabinet built around the boiler. I told him to give me 24hours. He refused and also said my boiler is on its last legs and quoted be £3k+ for a new boiler. I went from Friday to Monday without heating and hot water. No understanding no consideration. Called another company to do the service who charged 30% less than gogo boiler for the service and told me gogo boiler service quote for a new boiler is “extreme” and my boiler has at least 3 years to go.

12 września 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

We sincerely apologise for your experience. After conducting a thorough investigation, including a review of the engineer's report and pictures, we have determined that the installation does not comply with the manufacturer's instructions, Gas Safe regulations, and safety standards. Additionally, the boiler is located in a shower room very close to the shower, which poses a risk of electrocution.
As safety is our top priority, we have taken the responsible step of shutting off the boiler and leaving a warning notice advising against its use.

The boiler quoted for is a high-end model with a 15-year warranty. Other comparable makes and models typically start from £2,350, which includes a larger unit and a tailored cupboard cut to fit.

If you have any further questions or wish to discuss this matter in detail, please feel free to contact us at 0203 137 6440. We are always happy to assist.

Best regards,
Customer service department

Oceniono na 5 z 5

Service and repair

The engineer was very professional and helpful with his advice, the job was finished quickly

8 października 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words! We're glad to hear you had a positive experience and that the job was completed efficiently.

Kind regards,
Customer service department

Oceniono na 5 z 5

Installation of a Worcester Bosch 2000 boiler

We recently had Gogo Boilers install a new Worcester Bosch 2000 boiler, and the entire experience was flawless. We can't recommend them highly enough!
Our engineer, Gary, was the definition of a professional. From the moment he arrived, he was incredibly friendly and trustworthy.

What really set Gary and Gogo Boilers apart was the care and consideration shown:

Exceptional Workmanship: Gary's work was meticulous.

Impeccable Tidiness: He was so tidy, protecting our home while he worked and leaving the area spotless once the installation was complete.

Considerate Explanations: After installation Gary took the time to explain how the new boiler works in a clear and considerate manner, making sure we understood everything before he left.

If you are looking for a reliable, expert service for a new boiler installation we would recommend Gogo Boilers.

2 października 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that everything went smoothly and that you’re happy with your new boiler. Gary is indeed a valuable member of our team, and we’re proud of his professionalism and attention to detail.

Your kind words about our workmanship, tidiness, and clear communication truly mean a lot to us. Customer satisfaction is our top priority, and it's fantastic to know we met your expectations.

Thank you for recommending us – it’s the highest compliment we could receive. If you ever need any further assistance, please don’t hesitate to get in touch!

Best regards,
Customer service department

Oceniono na 5 z 5

GoGo Boilers

GoGo Boilers were very helpful and efficient in arranging my boiler service.
Dave was on time, helpful and polite. Would definitely use them again and would highly recommend.

23 września 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you so much for your kind words! We're thrilled to hear that Dave provided helpful and punctual service. Customer satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to assisting you again in the future!

Best regards,
Customer service department

Oceniono na 5 z 5

Trustworthy & Efficient Team - A***

These guys are great. I've used the around 3 times now for boiler services and certs. Always great to deal with. Speedy, competitively priced, professional and most of all trust worthy. From the engineers to the office staff - all great. Would happily recommend to anyone!

23 września 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words! We're thrilled to hear you've had a great experience with us. We appreciate your trust and look forward to assisting you again!

Kind regards,
Customer service department

Oceniono na 5 z 5

Recommend

Good customer service, good communication, engineer was friendly and helpful - explaining everything. Reasonable price

26 września 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you for your kind words! We're glad you had a positive experience and appreciate your feedback.

Kind regards,
Customer service department

Oceniono na 1 z 5

I was billed by error and even after…

I was billed by error and even after sending an email disputing the bill and receiving an apology by way of an email I HAVE BEEN BILLED AGAIN.
Get a grip Go Go and leave me ALONE !!!

15 września 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Hello,

We have attempted to review your complaint, however, we are currently unable to locate your details in our database. Could you please contact our office at 0203 137 6440 or via email at enquiries@gogoboilers.co.uk so we can access the relevant information?

Please note that we do not process payments directly from customer accounts. Our accepted payment methods include secure customer links or bank transfers.

We look forward to your prompt response.

Kind regards,
Customer service department

Oceniono na 5 z 5

Amazing job and good value

Steve and the team were amazing start to finish - they were professional, knowledgable and the best priced out of the 5/6 quotes we got. The two engineers who did the installation were so quick and efficient and they did an amazing job removing the old immersion heater and installing a completely new gas pipework and boiler in our home. Would definitely reccomend!

9 sierpnia 2025
Opinia niezależna
Logo GoGo Boilers Plumbing and Heating

Odpowiedź od GoGo Boilers Plumbing and Heating

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. Glad we could help!

Kind regards,
Customer service department

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