GOGO Boilers supplied and installed our new boiler to our complete satisfaction. They were an absolute pleasure to deal with. They were professional, reliable and efficient from start to finish. We've... Zobacz więcej
Reakcja na opinię
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Bought a new boiler last year from Go Go, a very local firm to where we live. Good boiler, 15 year parts and labour warranty which is peace of mind. Just had the first service which went fine too. Pol... Zobacz więcej
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After dealing with a cowboy gas engineer following an emergency call out on Easter Monday we were told we needed a new boiler as ours was beyond repair. We’d had a couple of companies visit to quote a... Zobacz więcej
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professional, honest and efficient. i was recommended gogo after getting a few extortionate quotes from other companies for a new boiler installation. british gas + pimlico quoted me £5-6k for manadat... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency. With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services. Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices. We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.
Dane kontaktowe
344 Footscray road , SE9 2EB, New Eltham , Zjednoczone Królestwo
- 0203 137 6440
- marketing@gogoboilers.co.uk
- gogoboilers.co.uk
4,6
Doskonała
382 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always reliable
Always reliable, very helpful when you have any queries and just nice people to deal with.
30 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're glad to hear that you find us reliable and helpful. It's always a pleasure to assist you, and we look forward to continuing to provide you with the best service.
Kind regards,
Customer service department
Fantastic Service from GoGoBoilers!
Richard was absolutely fab! He arrived early, worked neatly and tidily, and clearly knew his stuff. He even took the time to teach me how to set up and use my Hive thermostat, which I really appreciated. The installation was done super quickly—exactly within the timeframe he promised—and I genuinely felt like I was in safe hands throughout.
Beyond the installation, the service from the office team was also great. They answered all my questions patiently and offered me a brilliant price with a solid warranty. Overall, an excellent experience from start to finish. Highly recommend GoGoBoilers!
9 lutego 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you so much for your wonderful feedback! We're thrilled to hear that Richard provided such excellent service and that you felt supported throughout the process. It's great to know you appreciated the quick installation, the guidance on your Hive thermostat, and our team's helpfulness. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
Customer service department
Great service!
Good prices, very quick appointment availability and great service.
They are super nice and professional—a real pleasure to deal with.
11 listopada 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your kind words! We're thrilled you had a great experience and look forward to serving you again.
Kind regards,
Customer service department
Great Service: Replaced Water Valve & Helpful Leak Diagnosis
Richard from GoGo replaced a Water Valve at my property. Excellent service all round. He arrived on time and took time to explain things, clearly. He also was very helpful in diagnosing a possible mains water leak. All done to the price as quoted. I'll certainly be happy to use this company again.
28 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're thrilled to hear that Richard provided excellent service and that you're satisfied with the leak diagnosis and valve replacement. We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
Customer service department
Richard from gogo is FAB!
Cannot recommend Richard from gogo boilers enough. Despite me knowing absolutely nothing about my boiler or heating he never talks down to me. Always fully explains things. I always leave understanding things a little bit more and he goes above and beyond to make sure he finds out what the issue is and solves it. I’ll always ask for Richard!
23 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're thrilled to hear that Richard provided such excellent service and made you feel comfortable and well-informed. We truly appreciate your trust and recommendation. We'll be sure to pass along your praise to Richard - he'll be delighted!
Best regards,
Customer service department
Terrible
So this is how my experience went I came into the office and booked an appt for the morning of the 13/01/26 and waited for the engineer to call. No show so call the office and was told that the appt was booked for February which was totally wrong. So I rebooked for the morning of the 20/02/26 and had a call saying running late could they come in the afternoon. I told the engineer it was okay if they could come before 2pm as I had an appt and would not be in after three. I then got a call from another person saying they were on their way to me at 2.40pm. So I said well you better quick as you only have 20mins to complete the service as I would be going out at 3pm. I explain that I spoke with someone that morning and said it was okay up to 2pm. This was not passed on to the person that was now saying he was on the way to me. I was rather justifiable irate by now. h
He told me to take it up with the office which I did. I explained to the person that answered my call that I was not happy with the service. She then offered to have someone to come round this afternoon after me explaining that I was going out but had not taken on board the point that I would NOT be at home!!!! So four hours waiting on the first booking and six hours on the second. Your customer care is appalling.
20 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Dear Hazel,
Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused by scheduling errors and communication misunderstandings, which you mentioned. Although you had a morning slot between 9 and 12, knowing we were running late, we did contact you before and offered an afternoon slot. However were advised we had to be at the property by 2 PM as you were leaving at 3 PM, which unfortunately was not possible.
We always try our best to fulfill timeslot allocated. However, during the colder months, we experience unexpected breakdowns that require immediate attention and take priority, especially for the elderly without any heating, leading to a delay in our schedule. We understand it must have been frustrating to wait without receiving the service you expected.
We are committed to improving our service and ensuring this issue does not happen again. We would like to offer you a complimentary service to the value of £95+VAT, which we will prioritise to meet your schedule. Please contact our team at 0203 137 6440 if you would like to make an appointment or discuss any further.
Kind regards,
Customer Service Department.
Third year of boiler service the GoGo…
Third year of boiler service the GoGo boilers having had them fit the boiler. It has been great customer service and care thanks GoGo team.
19 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your fantastic review! We're delighted to hear that you had such a great experience with the installation of your new boiler. We truly appreciate your kind words about our team's customer service. Thank you for choosing us for your installation!
Best regards,
Customer service department
New Boiler installation
From my initial enquiry to installation the service was very stress free and straight forward.
They matched my previous quotes and did exactly what they said would do.
I would highly recommend GoGo Boilers and i must add the engineer was very professional and polite.
8 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your fantastic review! We're delighted to hear that your experience with us was stress-free and straightforward from start to finish. We truly appreciate your kind words about our engineer's professionalism and politeness. Your recommendation means a lot to us. Thank you for choosing our services!
Best regards,
Customer service department
Fear mongering engineers
Fear mongering engineers. Service the boiler and instead of checking they spend more time writing offers for a new boiler. Got it checked before and the guy spend 40 min properly inspecting the boiler. You know you are being cheated, when you see an essay rather then do a trough job. Not going to use this services.
14 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Dear Mioara,
It’s always disappointing to receive a negative review without prior discussion with our office. We take all complaints seriously and aim to find an amicable resolution through an internal investigation. We looked into your complaint, including speaking with the engineer involved. According to the engineer’s report and the photos provided, we were called to perform a boiler service, even though the heating and hot water were working. During the inspection, it was noted that the 16-year-old Potterton combination boiler showed signs of rust and corrosion, but nothing dangerous. The engineer completed the service and suggested considering a replacement due to the boiler’s age and condition. We emailed you for more details, noted your comments, and understand that a previous engineer had also suggested a replacement. This was simply a consideration from our side, as it’s not our policy to sell boilers when they can be repaired. If you’d like to discuss this further, please contact our customer service team at enquiries@gogoboilers.co.uk.
Kind regards,
Customer Service Department
Great Service
Used GoGo Boilers just before Christmas to replace all the radiators within the house.
The initial visit and quotation was both prompt and fair. All follow up emails and questions were responded to by Steve in a timely and helpful manner, with his expert help/suggestions in assisting our purchases.
To make things easier, he sourced and ordered all the necessary materials and arranged for 3 workers to turn up and get it all done in one day.
The 3 guys that turned up worked tirelessly for 10/11 hours, making sure everything was working correctly and tidy before heading off. A great effort, which helped getting them installed in time for Christmas.
Would highly recommend for any similar works/installations.
15 grudnia 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you so much for your kind words and detailed feedback! We're delighted to hear that you were satisfied with our service, from the initial quotation to the full installation before Christmas. Steve and our team always strive to provide expert assistance and ensure a smooth experience for our customers. It's fantastic to know that our efforts helped you enjoy a warm and cozy holiday season. We truly appreciate your recommendation and look forward to assisting again.
Best regards,
Customer service department
Installation of New Boiler
Professional, helpful and polite engineer (Richard). New boiler was fitted quickly and efficiently. Very pleased with service provided by Go Go Boilers.
8 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your kind review! We're delighted to hear that you’re pleased with the quick and efficient installation of your new boiler. If you have any questions or need further assistance, please don’t hesitate to contact us. We’re here to help!
Kind regards,
Customer service department
Honest, Fair & Reliable!
Honest, Fair & Reliable! I heard about GoGo Boilers on trustpilot prior to calling them. After so many good reviews i decided to try them and they didn't disappoint. Fixed the issue with the boiler in no time. When you have boiler issues 100% consider GoGo Boilers!
5 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your kind words! We're thrilled to hear that our team was able to resolve your boiler issue quickly and to your satisfaction. Your trust means a lot to us! If you ever need assistance in the future, please don't hesitate to reach out.
Warm regards,
Customer service department
Top engineer Richard!
Steve was easy to contact and he got back to me promptly. He contacted me prior to the start of the job - a new builder to confirm details and engineer who was going to attend.
Richard the engineer came at the agreed time was polite and explained the job to me before he started
He updated me throughout the job
He was friendly and very helpful
He cleaned up after installing the boiler and waited to check all was working and no issues before leaving
I would thoroughly recommend go go boilers thank you both Steve and Richard, I now have a warm house and hot water!!!
7 stycznia 2026
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're delighted to hear you're happy with the service and your new boiler. We'll pass your thanks to Steve and Richard. Enjoy your warm house and hot water!
Best regards,
Customer service department
Engineer unfamiliar with wiring of controls
The engineer removed a wire link on the circuit board believing it to be incorrectly placed and the cause of my one intermittent fault. After that my boiler wouldn’t work at all, even after replacing the link (which he later found out should’ve been there). He refused to write this into the summary report, even though I asked him to. I had to pay for a new circuit board, as he insisted this was the underlying fault. The new circuit board had a link in the same place. He claimed that switching the boiler off then on again had exposed the circuit board fault, but this is unlikely as my road has had two power cuts in the last month, with no consequences.
19 grudnia 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Dear Mr Barnes,
We apologise for the delayed response. Our office was closed over the Christmas period, however, our phone lines were diverted for emergency and technical calls.
We would like to express our disappointment in receiving a complaint, especially as we are committed to achieving exceptional customer satisfaction. Please note that we had not received any prior information regarding this issue, which would have allowed us to address it more promptly and professionally.
We were called as there was s problem with the heating coming on with the hot water demand. The boiler in question is a Vaillant combi, approximately 13-14 years old. After reviewing the engineer’s report and your comments, we have concluded that the boiler had a fault requiring diagnostic repair. The engineer carried out the necessary electrical checks, and replacing the circuit board has resolved the issue.
Please be aware that, depending on the age of the boiler, power supply interruptions can sometimes lead to operational issues upon restart. If you require further technical assistance, please contact Vaillant at 0345 602 2922 or reach out to our technical department at 0203 137 6440 for additional support.
Best regards,
Customer service department
Came out very quickly when we had the…
Came out very quickly when we had the boiler condemned and worked hard to resolve a problem with the Hive. Nice guys and really helpful
1 grudnia 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your kind words! We're glad we could respond quickly and help resolve the issues that you had. Our team always aims to provide friendly and effective service. Appreciate your feedback!
Best regards,
Customer service department
New ball valve to header tank
Always arrive on time as promised and complete the task quickly and efficiently in line with estimate
17 grudnia 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your positive feedback! We are committed to arriving on time and completing tasks efficiently while staying within estimates. Your satisfaction is our priority, and we look forward to serving you again!
Kind regards,
Customer service department
Boiler problem & new installation
Had our old boiler serviced by GoGo. The engineer showed me a problem with leaking combustion gases which had partially melted components of our 12 year old boiler & said he had to condemn the boiler as it was potentially lethal! GoGo gave a quote for a new boiler within hours. Rang around to compare & found cheaper quotes but none who could do the work quickly. GoGo did the installation within two days & were clean & tidy. As I say not the cheapest but certainly all the engineers that I dealt with were excellent. You get what you pay for i guess. There's cheap & there's good in my opinion
13 grudnia 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for sharing your detailed experience. We're glad our team could provide quick, professional service and that you're satisfied with the quality. We appreciate your trust and look forward to helping you in the future!
Best regards,
Customer service department
First class company
First class company. They are always quick to answer the phone and provide helpful advice. Engineers are prompt, efficient and friendly service on callouts
12 grudnia 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for your positive feedback! We're glad to hear our team provides quick, friendly, and efficient service. We appreciate your support!
Warm regards,
Customer service department
Brilliant experience
Brilliant experience. Had a combi boiler to replace very old boiler and tank. Go go boilers responded very quickly. Nothing is too much for them. Paul and Ronnie worked all day on a Saturday to put my new combi boiler in the loft, very nice guys and very clean workers. Steve the owner very nice guy, didn't take a penny off me until after boiler was installed and I was happy, he believes in trust, wow, in this day and age that is so rare. I was totally blown away by the whole experience. I would and am recommending them to everyone and I rarely do that. 10/10 for the whole experience
6 grudnia 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with us. We really appreciate your trust and kind words. Happy to have helped, and we’re here anytime you need us!
Warm regards,
Customer service department
Combi boiler installation
Had a combi boiler installed after suffering with old fashioned system. Ronnie and Paul did a great job of installation and were very clean and tidy completing job same day. Also had Richard install a TRV on my bathroom radiator which again was straight forward. Love me new hive hub as well.
Big thank you to Steve and his team for making this happen. Highly recommend
15 listopada 2025
Opinia niezależna
Odpowiedź od GoGo Boilers Plumbing and Heating
Thank you for the fantastic feedback! We're delighted to hear you're pleased with the installation and your new system. We'll pass your kind words to Ronnie, Paul, Richard, Steve, and the team. Appreciate the recommendation!
Warm regards,
Customer service department
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