Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have bought a few shirts from them and they are 100% perfect ,thier customer service is outstanding , i had ordered a shirt and put the wrong size i quickly sent an e-mail ,got a reply back saying t... Zobacz więcej

Oceniono na 1 z 5

Placed an order and received an email saying I would receive a dispatch email within 2-3 days. Still have not received the email. Have emailed them 4 times no response. Telephone number on the website... Zobacz więcej

Oceniono na 5 z 5

I have ordered many shirts from this site, all of which are genuine exceptional quality and official. The staff will answer your queries and will sometimes give you discounts. The shirts will always... Zobacz więcej

Oceniono na 5 z 5

I ordered a personalised jersey from Goatkits, but unfortunately the size I chose turned out to be too small for me. I reached out to their team, and they were incredibly helpful and responsive. The... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą sportową
  2. Sklep z odzieżą męską
  3. Sklep sportowy (outdoor)

Napisane przez firmę

Welcome to GoatKits Store, your premier destination for football kits, boots, and apparel that celebrates your passion for the beautiful game. We are proud to offer an extensive collection of football jerseys representing top clubs and national teams, as well as exclusive special edition kits for true enthusiasts. Whether you're a player or a fan, our wide range of products is designed to keep you connected to the sport you love. At GoatKits store, we cater to the entire football community. From babies and kids to women and men, we provide football gear for all ages and styles. Our collection includes not only jerseys and boots but also premium tracksuits that bring comfort and performance together. We take pride in being a one-stop shop where you can find unique designs and hard-to-get items that help you stand out on and off the pitch. What sets us apart is our passion-driven approach. We focus on bringing you variety, uniqueness, and a seamless shopping experience without making claims about being the cheapest or the best in quality. Instead, we let our curated collection speak for itself. Choose GoatKits Store to wear your pride and show your game-day spirit.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

206 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 20% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Only giving one star as I can't give no…

Only giving one star as I can't give no stars!
Ordered a kit 2 weeks ago received a confirmation email stating 8 days for delivery and a tracking number!
Have not been able to track package as it's still not here sent an email days ago and not a word back!

12 marca 2024
Opinia niezależna
Logo GoatKits

Odpowiedź od GoatKits

Dear Customer,

We are sorry to hear that you have encountered difficulties with your order, and we apologize for any inconvenience caused. Customer satisfaction is our top priority, and we take this matter very seriously.

We understand your frustration regarding the delivery time of your order and the lack of proper tracking. We are actively working to address this issue and are currently investigating your order to obtain accurate information on its current status.

We also regret not responding to your email earlier. Our customer service team is currently experiencing a higher volume of inquiries than usual, but we are committed to providing you with a response as soon as possible.

To better assist you, could you please provide us with your order number or the email address associated with your purchase? This will allow us to locate your order more quickly and provide you with personalized assistance.

Once again, we apologize for any inconvenience this may have caused and thank you for your patience and understanding as we work to resolve this situation.

Best regards,
GOATKITS TEAM

Oceniono na 5 z 5

Professionality

This Company is very precise with it's delivery and the tracking was easy to check. But above all I was very pleased with the customer service which assured and guided me each time I had an enquiry. The football shirt is amazing and the quality too.

22 lutego 2024
Opinia niezależna
Oceniono na 3 z 5

Lang leveringstid

Varerne blev leveret efter 1 mdr. efter meget skriv frem og tilbage, pengene trukket dagen efter bestilling.

Det er fin kvalitet

21 lutego 2024
Opinia niezależna
Oceniono na 3 z 5

Boots have decent quality but shipping…

Boots have decent quality but shipping was awful came 3 weeks after expected delivery date but overall it's ok

8 marca 2024
Opinia niezależna
Logo GoatKits

Odpowiedź od GoatKits

Hello Jamal,

Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you encountered with the delivery of your order. We understand your frustration regarding the delayed shipping.

We would also like to point out that we were on vacation from February 1st to February 15th, as clearly stated on our website. We apologize if this resulted in additional delays for your order.

We're glad to hear that you find our products of decent quality despite the shipping issues. Your satisfaction remains our top priority, and we take your feedback very seriously to improve our services in the future.

Feel free to reach out if you have any further questions or concerns. We're here to assist you.

Best regards,
Goatkits team

Oceniono na 1 z 5

Goat Kits sells Out-of-Stock products -be Warned

Goat Kits happily sold a product (a Brighton Hove Albion fan shirt) advertised on its web-site to a customer but it did not not have the shirt in stock to sell. It then took Goat Kits 5 days to inform the customer that the shirt was out of stock. Manifestly: chaotic stock control. Details: On 1st of March 2024, Goat Kits informs the customer "Thank you for your order". Everything looks good. But then, 5 days later (6th March), Goat Kits informs the customer "Sorry we are out of stock, would you like something else" [in other words: Can we keep your money and sell you something that you did not originally intend to buy?] Half an hour after the "Sorry" message, GK sends a "Shipment Update" message to the customer telling him that the order is "completed". Very ambiguous, single-sentence comms. In summary: Raised expectations. Then (5 long days later) disappointment. Then finishing with confusion.

Highly rubbish service. No ways about it. The worst part is that it took GK 5 days to work out that it was out of stock. Why did it take so long? Consequences (for the customer): Wasted time/opportunity. The birthday boy, whose party is now only 4 days away, is not going to get the present the customer wanted for him. The customer could have bought a similar shirt from another vendor. But he chose Goat Kits --and evidently got screwed over. Untrustworthy. Avoid.

6 marca 2024
Opinia niezależna
Logo GoatKits

Odpowiedź od GoatKits

Dear Mark,

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the out-of-stock situation with the Brighton Hove Albion fan shirt you ordered.

We understand how disappointing it must have been to receive conflicting messages about your order, and we acknowledge the confusion caused by the delayed notification of stock availability.

We take full responsibility for the breakdown in communication and stock control, and we're actively working to improve our processes to prevent similar situations in the future.

Regarding the delayed notification of stock availability, we're implementing measures to streamline our inventory management system and ensure that such delays do not occur again.

We deeply regret that your experience did not meet your expectations, and we would like to make it right. Please reach out to us directly so we can discuss how we can resolve this matter to your satisfaction.

Once again, we apologize for the inconvenience and disappointment caused. Your feedback is invaluable to us as we strive to provide the best possible service to our customers.

Sincerely,
GOATKITS TEAM

Oceniono na 4 z 5

Great quality kit dont get patch…

Great quality kit for good price only thing is wouldn't recommend getting a patch as it wasn't very good quality but apart from that and the quite long delivery time. Great kit shop

4 marca 2024
Opinia niezależna
Logo GoatKits

Odpowiedź od GoatKits

Hello M.Harper,

Thank you for your feedback and for choosing our kit shop! We're thrilled to hear that you found our kits to be of great quality and value. We apologize for any inconvenience caused by the patch quality and the longer delivery time. We take your feedback seriously and will work to improve in these areas to ensure a better experience for our customers in the future. As a token of our apology, we would like to offer you a 10% discount on your next order. We appreciate your support and hope to have the opportunity to serve you again soon!

Oceniono na 5 z 5

Excellent quality jersey

I ordered a jersey from Goat Kits and once it arrived the quality was amazing. It took a little longer than expected to ship to my country but it was worth the wait. I would definitely recommend Goat Kits if you’re looking to buy football jerseys at an affordable price.

6 lutego 2024
Opinia niezależna
Oceniono na 4 z 5

I recommend GoatKits

Finally, our order was found and proceeded. I note that we had two orders, the first one came within 8 days, very quickly, the second one was lost but finally found after some time. I recommend GoatKits for purchasing beautiful products, as they also manage to solve problems effectively. Thank you, GoatKits!

22 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Barcelona x OVO kit

I ordered the Barcelona x OVO kit from goat kits as it was not available anywhere else with the same customization options. I just received it and it is amazing quality, just like I bought it from Nike. The best part was the very low price, my jerseys typically cost me about $100-$115, but goatkits charged me $56 for the jersey and the customizations. The only “issue” was the long shipping time, it took a month to arrive but it was worth the wait!

23 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing Tops

There was some big complications with the ordering due to the courier, however they were able to quickly fix the issue and send me out a replacement. The quality of the shirts are amazing and they fit nicely, ill be ordering more from there for sure. Their customer service is second to none and act quickly on any issues you may have. Overall they’re great at what they do!

21 stycznia 2024
Opinia niezależna

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