Goal of Fame Recenzje 

204
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A pesar de que llego roto, todo han sido facilidades por su parte por reponerlo. Es muy de agradecer el buen trato y la gestión que realizaron. Un 10 en cuanto a la gestión y 10 en cuanto a la lámina.... Zobacz więcej

Oceniono na 1 z 5

Shocking customer service. Absolute scam. Stay well clear. Poor products and refused to refund once I paid for return. £40 wasted. They don’t get so many awful reviews for no reason! Ignore their r... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

investo sulla piattaforma da circa un anno e mezzo e mi trovo benissimo, sopratutto nel copy trading sto avendo buoni risultati. L’assistenza dello staff e’ impeccabile, sempre pronti per qualsiasi pr... Zobacz więcej

Oceniono na 5 z 5

Beautifully printed displays of crucial goals from important games in football history. I now have 2 of these prints and they are displayed in their stylish frames, which were also ordered from Goal... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z plakatami

Napisane przez firmę

A series of unique prints to capture the greatest moments in football history and celebrate some of the most memorable goals.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

204 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,8

Wszystkie recenzje

(204)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
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Oceniono na 4 z 5

investo sulla piattaforma da circa un

investo sulla piattaforma da circa un anno e mezzo e mi trovo benissimo, sopratutto nel copy trading sto avendo buoni risultati. L’assistenza dello staff e’ impeccabile, sempre pronti per qualsiasi problema. Grazie al mio account manager Daniele.

21 maja 2024
Opinia niezależna
Oceniono na 5 z 5

La calidad es fantástica

La calidad es fantástica! Los colores se ven genial y el marco es elegante y de calidad. La entrega fue rápida, y con el número de seguimiento estuve informado de la llegada. Ya estoy planeando mi próxima compra para Navidad y Reyes!

27 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely thrilled with my framed…

Absolutely thrilled with my framed print! The quality of both the print and frame is top-notch. It arrived in perfect condition and much faster than I expected. The customer service team answered my questions promptly, too

6 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Shocking customer service

Shocking customer service. Absolute scam. Stay well clear. Poor products and refused to refund once I paid for return. £40 wasted. They don’t get so many awful reviews for no reason!

Ignore their response. They have made absolutely no effort to correct their mistake.

17 września 2024
Opinia niezależna
Logo Goal of Fame

Odpowiedź od Goal of Fame

Dear Adam,

We are genuinely sorry to hear about your dissatisfaction with our service and product. We understand how important it was for the item to arrive on time, especially for a birthday, and we regret that it didn't reach you despite our efforts with express delivery.

Regarding the return, we have kept you informed throughout the process and responded to each of your emails to assist you as much as possible. We strive to provide a high level of customer service, so it’s disheartening to hear that you feel this has not been the case. We hope you can understand that some aspects of the situation were beyond our control, and we are doing our best to resolve it fairly.

We value your feedback and take it seriously. If there's anything more we can do to make this right, please let us know.

Thank you for your understanding.

Sincerely,

The Goal of Fame Team

Oceniono na 1 z 5

me llego muy maltratado

me llego muy maltratado, con dobleces que no se quitaron.

22 czerwca 2024
Logo Goal of Fame

Odpowiedź od Goal of Fame

Gracias por tu feedback.

Lamentamos mucho escuchar que tu pedido llegó maltratado y con dobleces. Por favor, ponte en contacto con nosotros para que podamos reemplazar el póster dañado.

Agradecemos tu comprensión y estamos aquí para ayudarte.

Saludos cordiales,

El equipo de Goal of Fame

Oceniono na 1 z 5

SCAM COMPANY

What a terrible business. They have a promising product that is completely ruined by terrible customer support and low quality products. I ordered 2 of the 2nd largest size. They were delivered in a damaged box, but that's besides the point. The posters were advertised as 18x24 inches. When they came, they were actually 16.5x 22.5 inches. This might not seem like a big deal until you buy frames specifically for 18x24 and now you can see the cardboard backing of the frame around the edges of the poster. What good is that? Where am I going to find a 16.5 x 22.5 inch frame? So the product is completely useless and now sits on a shelf unused.

I contacted customer support and they essentially told me "too bad" since their posters can have "SLIGHT" (1.5 inches is not slight) size variations. $100 and you can't print a piece of paper properly???

They are going to respond to this comment and say I contacted them outside the 14 day return policy, to which my response is, I DO NOT CARE. Any reputable, quality store would own up to their mistake of sending a useless product. Return policies are meant for people who change their mind and don't want it, not for trapping customers with scam product that is not what was ordered or advertised. Your business model is not based on the cost of materials, it's based on authenticity. How much could it have cost you to print a new one in the correct size and re ship it? It's minimal when compared to losing a customer, which you have.

Oh, also, their languages on the posters are all messed up. They are not consistent. For example, 2 Barcelona posters (both in Spanish) have some words in Spanish, some in English, some have wrong grammar in Spanish, Etc. The worst part is that it's not consistent between products, it's random. So one Spanish posted is perfectly fine, the other is all wrong. For someone with OCD, this is infuriating. I brought this up to them and they completely missed the point about consistency between products and said something like "we want to keep the language of the place it is from"... OK, obviously, but that doesn't explain why one Spanish poster says "Barcelona players" while another says "players Barcelona" (a poor translation of the Spanish form "jugadores Barcelona" -- WHY are they not the same and WHY are some in Spanish and others in e English FOR THE SAME TEAM/COUNTRY/COMPETITION.

Will never buy from them again.

Regarding their reply to this review:

1) they tried to flag this review as defamation. Wow.

2) I was not “refunded”. You refused a refund so I disputed the charge with my bank.

3) I did not ask for new sizes “for free”. I explained that since your 18x24 size isn’t printed properly, maybe your smaller sizes are and you can replace with those. It was clearly an effort on my end to accommodate your printed error, and now you have used that as me trying to get “free” posters? I even offered to send the bigger ones back. Why would I want to exchange the bigger (more expensive) ones for the smaller ones? My point was that your 18x24 size is broken and maybe the next size down isn’t.

4) the language is literally incorrect I don’t know what to tell you. I’m looking at them right now. One says “Argentina players” the other says “players Argentina”.

5) I had to follow up to get an actual reply from you once I brought up the size issues.

I cannot believe you are now spreading misinformation about my order to respond to my 1 star review. Even worse than I thought.

AVOID.

27 czerwca 2024
Opinia niezależna
Logo Goal of Fame

Odpowiedź od Goal of Fame

Dear Austin,

Thank you for your feedback. We are sorry to hear about your dissatisfaction with our service and products. However, we feel it is important to address several points mentioned in your message.

Firstly, we were surprised by these accusations, especially since you were refunded for the full order, despite having issues with only part of the order you received.

Regarding the sizes, we have reviewed every design you ordered and have not found any typos or grammar mistakes. As for the language inconsistencies, we had explained via email prior to your purchase that some of our prints have different languages. This approach is based on the football league the teams belong to and their global popularity. You were informed of this before making your purchase.

Regarding the size of the prints, you ordered prints with European standard DIN sizes. We communicated this clearly and addressed every concern you raised. You requested new prints in different sizes for free without following the return process we outlined.

We have responded to every email you sent and accommodated your requests to the best of our ability. It is disappointing to see such a negative review despite our efforts to resolve your concerns and the full refund you received.

We strive to provide excellent customer service and high-quality products, and we regret that we were unable to meet your expectations in this instance.

Best regards,
The Goal of Fame Team

Oceniono na 5 z 5

Ideal Memorabilia for a Football Fan !!!


I recently made a purchase from Goal of Fame, and my experience has been mostly positive. From the moment I placed my order, their customer service team was attentive and responsive. Although there was a minor delay in receiving the tracking number, the support team provided clear updates and reassured me throughout the process.

The quality of the product exceeded my expectations. The print was impeccable, and the packaging ensured it arrived in perfect condition. The attention to detail in the poster was particularly impressive, capturing everything from the starting lineup to the goal presentation with precision.

However, I did encounter an issue with the frame. The only option available on their site was a metal frame, but I received a plastic one instead. While this was disappointing, the team handled my concern with great professionalism. They promptly offered to replace the frame with the correct metal one, demonstrating their commitment to customer satisfaction.

Despite this hiccup, I am unsure if the pricey frame option is worth the extra cost. The plastic frame, while not what I ordered, still looked good, but considering the price difference, it might be something to reconsider for future purchases.

That said, the overall product, packaging, and design are amazing. Goal of Fame truly goes above and beyond to deliver excellent service and high-quality items. I highly recommend them to anyone looking for unique and well-crafted products, just with a note of caution regarding the frame options.

Thank you, Goal of Fame, for your outstanding service and fantastic products! Keep up the great work!

1 czerwca 2024

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