I have been with Globe Life for nearly 50 years and have never had any issues whatsoever. Always courteous and respectful, willing to help with any questions or concerns that I might have had. Very fa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I have been with Globe Life for nearly 50 years and have never had any issues whatsoever. Always courteous and respectful, willing to help with any questions or concerns that I might have had. Very fa... Zobacz więcej
Reakcja na opinię
It takes 2 long to get through to a human being csr! And you need to put in big numbers on the enable your auto pay when you re register for your ( awful process) on line access accounts. I... Zobacz więcej
Everything went well, I called about a question about my policy. Plenty of security questions were asked before I was told any information. That was welcomed!
I have insurance for my daughter, she recently got married. I wanted to update her name on the policy. I written, emailed and talked to a customer representative and nothing has changed. I gave it 3 m... Zobacz więcej
Reakcja na opinię
Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.
7677 Henneman Way, 75070, McKinney, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My mom paid globe life insurence 14 years and at the time of her death they denied me. A 6 weeks window left to a 2 yr kook back they claimed her fraud and misrepresented her health and stole 14 years if premiums without paying out they are the worst bad faith insurence company anyone can go for ! Avoid them like the plague

Odpowiedź od Globe Life
It's quick and easy. The only down side is the new website doesn't save payment information. You have to enter it every time annoying.

Odpowiedź od Globe Life
I have been with this company since 2007.i have always been treated great by mail or by phone.Globe gives you the opportunity upgrade your rider on each policy. i'm thankful to have found Globe insurance company whom cares.Globe Life you rock!!!!

Odpowiedź od Globe Life
They are easy to communicate with and reach.

Odpowiedź od Globe Life
I have several policies that are due at the same time. My issue is not being able to pay them at one time like before you changed your website. Now I have to pay one at a time and enter all my information each time. Need to be able to pay once for all policies that are due at that time.

Odpowiedź od Globe Life
I have two policies. I pay them every 3 months. I went to the website to pay on one of the policies and it said I was past due an odd amount. I paid it but was confused on how I got behind. At this time, I noticed the website had totally changed. The new format was very confusing. Then, I received an email requesting the same payment amount. I went to the website and realized they had begun billing me monthly. A few days later, I received a payment notice in the mail for the other policy. It, too, was for only one month. Also, I had signed up for paperless billing and had to reenter all my bank information to make an online payment. I again went to the website and by accident I found where I could pay for the three months. I feel they are trying to make me pay monthly so that I end up paying more on my policies.
This has taken more time than I want to spend on making a simple payment. I am contemplating cancelling both policies. After 29 years with them, I expected better.

Odpowiedź od Globe Life
I was concern about my payment and the representative was great and me know that the payment came out later than normal.

Odpowiedź od Globe Life
The lady i spoke with was very nice and was able to take care of what I needed without any problems.

Odpowiedź od Globe Life
The new website is very easy to use. When we contacted them before you always got answered right away.
The only thing is it's more expensive than they say.

Odpowiedź od Globe Life
I had a short wait time to talk to an agent. When connected agent was very helpful in resolving my reason for calling. Very pleasent experiance.

Odpowiedź od Globe Life
Been with the company for years. Haven't had any problems. Website is very easy to use. Never had a problem with making online payments.

Odpowiedź od Globe Life
Other than not being able to do what I needed online for security purposes it was an easy fix.

Odpowiedź od Globe Life
takes way to long to get a hold of someone.this AI IS CRAP.WAS ONE HOUR TO GET HOLD OF A REAL PERSON TO TALK TO!!!!!!!

Odpowiedź od Globe Life
I was scammed by an agent of Globe life/AM insurance company. His name is Antrell Redmond. He intentionally miss-soled life insurance policy for my family. Told us we could get a cash value of 10%(Policy amount) which I later found out is false after paying $133 monthly premium for more than 12 months. This has caused me so much emotional stress, as I have lost this monies for no reason

Odpowiedź od Globe Life
I've never had a problem with globe life. When I had a
question it was answered with knowledge and respect.
Using the website is very customer friendly.

Odpowiedź od Globe Life
No matter how you pay your premiums,
Globe gives plenty of advance notice your
premium is coming due. And with options
of how many months you care to pay.
Affordable plans!

Odpowiedź od Globe Life
0 stars would be preferred for this company. Bought a home policy for 6 months paid up front. I received my policy contract. Then a few weeks later I receive a bill. I called to talk to customer service they claim they never received payment. Then how do you send out a policy, For non payment? I sent them the info that they did receive and cashed my check.
I asked them to cancel it and send my money back. My request was denied. Claiming ( premiums paid during the policy period are considered earned by the company for coverage provided). I have been loyal customer for over 15 years. I'm done with this company! I will not renew.!

Odpowiedź od Globe Life
They have made significant upgrades to their website. The site is very user friendly. It is easy to make payments. I’ve been a customer for many years, I’m glad to see improvements being made.

Odpowiedź od Globe Life
After not being able to contact company by phone (2 #s),4 emails, and getting kicked off website numerous times, I was greeted by a wonderful, cheerful and informed representative. I explained my frustration and my reason for calling. She was apologetic for the issues, answered my questions, explained why it was best to keep my policy as it was and just so nice to engage with her.
Her name was Kadeesha (?spelling) and she's a real keeper and deserves a raise.

Odpowiedź od Globe Life
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