Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... Zobacz więcej
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I purchased the Navac N1DX manifold. It was a great price and they had it in stock when it was on backorder everywhere else. It was shipped quickly and received it with no issues. I would highly recom... Zobacz więcej
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The product was great. The challenge was the company forgot to ship my order and after about three weeks I wrote to inquire as to the arrival date of the product which prompted them to finally ship t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
Dane kontaktowe
312 Raleigh Street, Suite 9, 28412, Wilmington, Stany Zjednoczone
- 1-888-610-7664
- sales@GlobalTestSupply.com
- globaltestsupply.com
4,0
Dobra
923 recenzji
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Global Test Supply
We're glad you had a good experience, Juan. Thank you for shopping with us and we look forward to working with you again.
I have order the parts for the tools…
I have order the parts for the tools and then when I was told they had to wait for a week for the part and then I tried to cancel the order they kept kicking me out of their chat system to I could not cancel because they said it had been picked up but UPS denied having the parts yet so which one is not helping me what a joke need this part days ago and will not see it for about 5 more days?
Would recommend to go elsewhere unless time is not important
6 listopada 2024
Opinia niezależna
Odpowiedź od Global Test Supply
We’re sorry to hear about your experience, Trent. Our team worked diligently to address your concerns, including recalling the package to process your refund. While our records show successful chat interactions, we understand technical issues can be frustrating and apologize if this caused any inconvenience.
We value your feedback and are committed to improving our communication and processes. Please don’t hesitate to reach out if you have further concerns—we’re here to help.
Fast and easy
14 października 2024
Odpowiedź od Global Test Supply
We're happy you thought so! Thanks for shopping with us.
So Great that you had the product that…
So Great that you had the product that we need.
14 października 2024
Global Test Supply had the equipment
Global Test Supply had the equipment, I needed when I needed it, fast shipping.
14 października 2024
Odpowiedź od Global Test Supply
We're happy we had the item you needed and were able to ship it out quickly. We look forward to the opportunity to work together again, Mike.
We received everything promised & in a…
We received everything promised & in a timely manner!
14 października 2024
Odpowiedź od Global Test Supply
We love to hear it, Michael. Thank you for sharing.
Simple and quick
14 października 2024
Odpowiedź od Global Test Supply
Great to hear, Matthew! Thank you for your business and the 5-stars.
I did not receive part of my test kit…
I did not receive part of my test kit from LaMotte that had to be shipped separately because of its concentration of sulfuric acid. I have called and emailed your company several times. Each time it is like starting over. it is a different person asking for the order number and pictures and each time I send this and nothing happens. It has been almost 3 months now! Terrible customer service!
14 lipca 2024
Odpowiedź od Global Test Supply
We’re truly sorry for the delay and frustration you’ve experienced, Gayle, and we appreciate your patience. There was an unexpected issue in coordinating with our supplier for the missing item, which led to the delays in resolving this. We have arranged for a replacement to be shipped to you at no additional cost.
Thank you for bringing this to our attention, and please feel free to reach out if you need any further assistance.
Odpowiedź od Global Test Supply
We apologize for the confusion, Eyad Youssef. We have promptly reviewed the situation as we take these matters very seriously. Upon investigation, we found that all correspondences were addressed accurately and in a timely manner. If you did not receive your reply, please verify your junk/spam folder, in case it was delivered there. However, if there is anything you feel wasn't fully addressed to your satisfaction, please don't hesitate to contact us. We’re here to assist you.
Doesn't Follow Up with Customer
I had to do a chat request 5 times to get a real answer and tracking number. I was told 4 previous times that I would get an email with a tracking number "in 5 minutes" after the chat, but NEVER received one. The final time was the only time I actually received an email with a tracking number. The lady that I chatted with the 5th time was very professional and actually followed up, unlike the others.
14 września 2024
Odpowiedź od Global Test Supply
Thank you for bringing this to our attention, Monica. After looking into the situation, we agree that the level of service you received did not meet the high standards we set at Global Test Supply. We have addressed this matter internally to ensure it doesn’t happen again. We hope to have the opportunity to work with you in the future.
No product-no response
22 days after ordering there has been nothing. I was told at first the order would ship in 2 weeks. Then email that the order would ship 1 week late. Then no response. The agent hasn’t called back. No email response. No item. GTS has had my money for 3 weeks.
22 sierpnia 2024
Opinia niezależna
Odpowiedź od Global Test Supply
We sincerely apologize for the inconvenience you’ve experienced, Stephen. Please be reassured that your order has been placed and we're waiting on the manufacturer to deliver. We'll get this out to you ASAP. Meanwhile, we’ve sent you an email with the info you require, could you please check your spam folder if you haven't seen it yet? We genuinely appreciate your patience as we work to resolve this issue for you. If you have any other questions or concerns, please feel free to reach back out to us.
had the product that was needed and…
had the product that was needed and shipped out on a timely manner
14 sierpnia 2024
Odpowiedź od Global Test Supply
We're glad we were able to help, Christopher. Thank you for your feedback.
Test probe variety
Finding not only one but several options for the unique test probes I was looking for.
14 sierpnia 2024
Odpowiedź od Global Test Supply
We're happy we could offer you a variety of options, Sean. Enjoy your purchase!
Easy, fast, convenient camera rental
Easy to pick camera needed. Easy ordering, shipping and return. Camera worked perfectly. Will use Global Test again.
15 lipca 2024
Odpowiedź od Global Test Supply
We appreciate your comments, Brian, and would love to work with you again. Glad we could help!
Exactly what I needed,easy order and…
Exactly what I needed,easy order and payment process,fast shipping and tracking. Wish I used them first to to find the tool I needed.
14 sierpnia 2024
Odpowiedź od Global Test Supply
Thank you so much for this wonderful comment, Te. We'd be happy to assist you next time, if you're in the market for something new.
They were pretty responsive and got ny…
They were pretty responsive and got ny item on time.
14 sierpnia 2024
Odpowiedź od Global Test Supply
We're pleased we could assist you, Carlos.
Shipping charge about 4 times what it actually costs
Product was deliver within reason but the shipping charges were absurd. This online reseller clearly intends to make a profit on the products they sell and the shipping!
14 sierpnia 2024
Odpowiedź od Global Test Supply
Thank you for your feedback, Mark. We strive to be transparent with our shipping policies to ensure our customers know what to expect. We offer free shipping on all orders over $99, but for orders under that amount, we apply a flat rate fee that varies by state. This helps us cover the costs associated with shipping while keeping our prices competitive. We appreciate your understanding and thank you for choosing to shop with us.
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