The items were shipped on time and arrived soon, but part of my order was "misread" and I got something I did not want and there was no way of returning it. Furthermore, and more important, the payme... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The quality and wide selection is fantastic and the shipping is carefully packaged and quick! The sales are also wonderful!
I ordered some merch to the US. I had no issues ordering all my items and shipping and delivery was flawless.
My husband and I will be in Edinburgh this October, and plan on visiting your historic University. The cap and pin arrived in a timely manner and are very well-made; the cap having a wide brim to shie... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The University’s Gift Shop and Visitor Centre features a range of official merchandise and also acts as an Information Centre for visitors and prospective students.
Dane kontaktowe
2 Charles Street, Edinburgh, EH8 9AD, Edinburgh, Zjednoczone Królestwo
- 0131 6502252
- giftshop@ed.ac.uk
- giftshop.ed.ac.uk
4,7
Doskonała
292 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Speedy international shipping.
My order was shipped promptly and reached the US in a very timely manner.
8 sierpnia 2022
excellent!!!
Super service and quality items from the UofE gift shop. Have ordered a few times and have never had any problems. Recommend this shop highly.
8 sierpnia 2022
T shirt order
Ordered tshirt online to be delivered to house. Came really quick within 1-2 days. Packaged well (cheers rami). Perfect size and fit so happy with purchase
3 sierpnia 2022
Opinia niezależna
Exactly as expected
Exactly as expected. International shipping was surprisingly fast. Thank you
2 sierpnia 2022
Excellent customer service and love my…
Excellent customer service and love my first order. Had a problem with my initial order which was instantly rectified after sending an email and a few photos. Donated to the University as a token of my gratitude and will definitely be ordering again soon.
24 lipca 2022
Opinia niezależna
Couldn’t ask for better service and care.
This is not the first time I have purchased from the gift shop but it is my first review. I received my wonderful scarf packed by Sadie in no time. I live in Australia and it seemed as though it took less time to arrive than if it was posted locally. The quality of the scarf is excellent and it has been warmly appreciated as a gift for my mother upon my graduation. I highly recommend the University of Edinburgh gift shop. Thank you everyone involved.
13 lipca 2022
Opinia niezależna
Bought a few gifts online and collected…
Bought a few gifts online and collected them in the shop. Very happy with products and service.
13 lipca 2022
Prompt delivery and impeccable fit…
Prompt delivery and impeccable fit -medium t-shirt true to size!
6 lipca 2022
Prompt shipping.
As title suggests, package came quickly even though it was an international order.
8 czerwca 2022
Odpowiedź od University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Cap was ace
Smart cap, great quality, and delivered safely and efficiently. Thanks so much.
6 czerwca 2022
Odpowiedź od University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Odpowiedź od University of Edinburgh Gift Shop
We are delighted you had such a positive experience shopping with us. Keep an eye on our website for new product launches, promotions and gift shop news!
My order is perfectly packed for…
My order is perfectly packed for overseas delivery. And every item is worth the price.
4 czerwca 2022
Odpowiedź od University of Edinburgh Gift Shop
We are delighted you had such a positive experience shopping with us. Keep an eye on our website for new product launches, promotions and gift shop news!
very nice quality :) super comfy
3 czerwca 2022
Odpowiedź od University of Edinburgh Gift Shop
We are so happy you had a positive experience shopping with us. Keep an eye on our website for new product launches, promotions and gift shop news!
Great products but a little expensive
Great quality in their products, although they are a bit pricey. When I ordered I thought it was too expensive but now that I have the items in my posession, I can tell how good quality materials they are made out of.
17 maja 2022
Odpowiedź od University of Edinburgh Gift Shop
We are delighted you are happy with the quality of our items. We only stock high quality materials that are designed to last and the prices are as low as we can make them. Keep an eye on our website for new product launches, promotions and gift shop news!
Odpowiedź od University of Edinburgh Gift Shop
We are glad you are happy with your order from us. We make up your order the day you place it online from our store and so ship it as soon as we can. If there is a delay this normally comes from customs. Keep an eye on our website for new product launches, promotions and gift shop news!
SHIPPING COSTS DID NOT COVER THE IMPORT TAX
I would have appreciated to know that the shipping costs did not cover the import duty/tax, since it was almost as much as the sweatshirt itself. The rest was fine.
10 maja 2022
Odpowiedź od University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Moldy Merchandise Received
The shipment arrived on time, however the t-shirts and ball cap smelled heavily of mold. Also, the degree paper frame was bent and damaged and cannot be used. It costs too much to return the merchandise overseas, but I won't order from this shop again because of the condition of the merchandise.
3 maja 2022
Odpowiedź od University of Edinburgh Gift Shop
Hi Monica,
We are so sorry to hear you were not happy with the condition that your order arrived in. Please send us an email at giftshop@ed.ac.uk and we will do our best to rectify this issue for you.
Good stuff nice staff
3 maja 2022
Odpowiedź od University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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