Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Good selection to choose from, easy ordering process and gjft arrived on day requested. Couldn't ask for more!

Reakcja na opinię

Oceniono na 5 z 5

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z koszami upominkowymi
  2. Sklep z podarunkami
  3. Jedzenie z dowozem

Napisane przez firmę

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

265 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Birthday Gift

I bought my gift in England for you to deliver on the 12th May.
My friend received it on the 11th May. .Everything happened as you said and my friend was absolutely delighted with her gift .I would highly recommend
the Giftloft..

14 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thank you :)

Oceniono na 3 z 5

Gift was lovely once she received it

Gift was lovely once she received it, next day delivery ended up being 3 days later

11 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Hi Denise, we received your order after our order cut-off of 2pm (displayed in multiple places on the website), on a Thursday meaning we had to dispatch this on a Friday and as per our website, couriers don't guarantee weekend deliveries so this should have been delivered on the Monday but it was one day late and arrived on the Tuesday. Unfortunately there are still some delays with the courier network that are out of our control. We are glad the recipient enjoyed the gift.

Oceniono na 4 z 5

Great service..package arrived a day…

Great service..package arrived a day early!@

10 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thanks Karen. Unfortunately there are still some courier network delays out of our control so we prefer to deliver a day early than a day late if delivery can't happen on the chosen day.

Oceniono na 5 z 5

An exceptional company to deal with

An exceptional company to deal with! They have great options in terms of gifts. They provide regular updates about the shipping. The gift was beautifully wrapped. It takes the stress out of sending a gift. Thank you so much!

8 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thanks so much Samantha :)

Oceniono na 5 z 5

The gift package really hit the mark as…

The gift package really hit the mark as it was designed to cheer a tired mum who was dealing with a house lot of Covid, herself included.
Easy process and quite seamless, will definitely use again .

5 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thanks Ken, great to hear the gift hit the mark as intended!

Oceniono na 5 z 5

Great selection of gifts

Great selection of gifts. My order was delivered very quickly and I received lots of tracking updates along the way!

3 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thanks for the review Katherine :)

Oceniono na 5 z 5

Excellent product- bought a swaddle…

Excellent product- bought a swaddle sack and headband set for a baby gift. Arrived the next day beautifully wrapped. 100% would use again!!! Thanks 😊

3 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thanks so much Caroline :)

Oceniono na 1 z 5

Still not delivered

I ordered the gift basket on 25.04.2022 and requested it be delivered on 28.04.2022. According to the track and trace info it was picked up by the courier in Wellsford and is still there. I understand also with COVID there are delays however I also ordered 3 other gift baskets on the same day from other retailers destined for the same address and they have all arrived so I believe that argument doesn’t really stack up, as one of the gift baskets came from Hamilton. It’s very embarrassing that other members in the house have received their baskets except for one. Obviously I can’t comment on the quality of the basket because the recipient hasn’t received it. Very poor service and not impressed.

1 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Hi Wendy, thanks for taking the time to write a review. We received your order just after midday on the 26/4/22 and as you know we dispatched the order on the same day. Unfortunately we are still finding that we have the occasional order that is held up by the couriers, mainly in Auckland areas. We track these daily and contact the couriers daily to query any delays. I had asked for any reasons for this delay and was only told they had high volumes in the area at the time. (We use various different couriers based on the delays their dashboards show us at the beginning of each day.) We have been told this will be delivered tomorrow at the latest and will be following up again tomorrow to check the status. If for any reason it is not delivered tomorrow, we will send a replacement gift on an overnight service with a different courier. We will include an apology note from us regarding the delay.

Oceniono na 2 z 5

I felt from your website that delivery…

I felt from your website that delivery would be a bit like sending flowers. I could choose the day.
However, I chose a Saturday and delivery took nearly 2 weeks, way past what I would have liked when someone has a baby.
I felt I should’ve gone with flowers.

1 maja 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Hi Tracey, thanks for taking the time to write a review. We received your order on Good Friday which is a public holiday and as per our website, our couriers don't deliver over the weekend. Monday the 18th was also a public holiday so your gift was dispatched on Tuesday 19th and our South Island deliveries take 2-3 working days (also stated on our website). Due to the preceding public holidays your order arrived one day later than our stated delivery timeframes. Sorry for any inconvenience caused.

Oceniono na 4 z 5

A classy birthday gif

A classy birthday gift that was well received. It was delivered 2 days before I requested - better than late. As I ordered it online, and never saw the product, I could have done with more details, e.g. were the incense sticks included?

29 kwietnia 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thanks for the review Edwin. We are having to dispatch orders a little early currently to some areas but we do place a sticker over the tape on the box saying 'Please open on X date' (the date requested). Hopefully the couriers will soon become more predictable with their delivery times again. This gift is a beautiful brass holder for the MAHO incense sticks. We do say in the description in bold: Pair with Boxed MAHO Sensory Sticks. As you have raised this however, we will add to the description that this includes the holder only.

Oceniono na 4 z 5

It was seamless

It was seamless - it was a birthday gift and arrived a day early - nothing to complain abou really in current times

23 kwietnia 2022
Logo The Gift Loft

Odpowiedź od The Gift Loft

Thanks so much for the review Marion :)

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej