I have a visa gift card I purchased from Kroger and it is managed by giftcardmall.com. Somebody hacked the card by logging into giftcardmall.com and registered it under their phone number and name.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a gift card from giftcardmall or whatever for $175. As soon as I activated I tried to use it at Walmart but it kept declining. When I called the number to check the balance it asked for a... Zobacz więcej
Reakcja na opinię
My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Zobacz więcej
Reakcja na opinię
They are in the process of stealing my money. I had to look them up and found all of these horrible reviews. I bought a gift card that never left my possesion, they say it's registered in someone el... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
Dane kontaktowe
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Bardzo słaba
2 tys. recenzji
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer service non existent. Site unusable.
Unable to register card. Tried to find out details over phone, but that went nowhere. The website on the back of the card no longer exists. No even sure I was using correct site. This company should be shut down.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Deborah,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with our website and customer service. We truly want to assist you and resolve this issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional information from you to provide further support.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/13/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Gift Card Balance Stolen
I went to check the balance and register a pre-paid gift card using the link provided on the back of the card, within an hour or so my whole balance was drained and used for some vendor I've never heard of before. I tried calling the support number provided on the back and kept getting an automated service that would put me on hold and I never got a call back once it inevitably hung up on me.
EDIT- 1/22
The company did contact me and investigated my claim. I did get a response that they found that my card has been used fraudulently and they have since sent out a replacement card with a new balance. The email says it should take 3 days to a week for the card to arrive via mail. It's been a week so far and have not received it yet, however if I do receive a new card and am able to use the balance I will be happy to revise my review and leave a positive rating for the resolution of my problem!
6 stycznia 2026
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Ellie,
Thank you for sharing your experience. We’re truly sorry to hear about the issues you encountered with your gift card and the difficulty reaching support. Your feedback is very important to us, and we want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to investigate and resolve this matter promptly.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/09/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
DON'T PURCHASE
I bought a gift card at the grocery store for my son. He registered the card and then tried to use it. He was told there isn't any money on the card. Total BS. I am being told that the card has been blocked. Every phone call, I have called over 4 times, is more frustrating than the last one. I sent an email with all the information they asked me for. It still wasn't enough. They said they needed to talk to my son in order to unblock the funds. AGAIN, TOTAL BS!!! They talked to my son, asked him a couple of questions, then told me they don't have the information that I emailed them. They are making me jump through hoops for NOTHING! DO NOT EVER BUY A GIFT CARD FROM THESE SCAMMERS.
UPDATE: They asked for more information, then said they are working on resolving this. STILL HAVEN'T HEARD ANYTHING FROM ANYONE.
UPDATE: Jan. 11, 2026
STILL NO WORD FROM ANYONE. ANY RESPONSE ONLINE TO BAD REVIEWS FROM THIS "COMPANY" IS TO MAKE PEOPLE BELIEVE THEY ARE RESPONSIVE WHEN THEY AREN'T. I HAVE GIVEN THEM EVERYTHING THEY HAVE ASKED FOR. IF YOU CALL THEM THEY WILL SAY THEY DON'T HAVE THE INFORMATION YOU GAVE THEM.
24 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Marie,
We’re sorry to hear about your experience and appreciate you sharing these details. We understand how frustrating this must be and want to help resolve it as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some additional information to assist you further. Thank you for giving us the opportunity to make this right.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/08/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Absolute scam
Absolute scam. My daughter received a gift card from these fraudulent thieves. They refused to activate it online and told me on their phone system that I don't know my correct zip code. Absolute rubbish, never trust them with a single cent.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Richard,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with activating your gift card and understand how frustrating this must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to review your case and assist you further. Your concerns are important to us, and we’re committed to helping resolve this issue.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/08/2026:**
Hello Richard, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
fraudulent cards, poor support, suspicious practises
I had received a $250 Visa gift card on 12/25/25, and registration the following day through their website went smoothly. However, after my first purchase, I began to notice small issues popping up over the past 2 weeks; such as being unable to login to the site to view my funds, despite the correct card number being entered. The last time I had checked yesterday, I had $27; and was waiting on a $38 refund (which I should have received promptly, as it was a pending charge, not a true charge! Just another sign of suspicious activity from this scammy company. Even now, I do not have my refund). When I went to check my card balance today, the remaining $27 had been drained by a supposed PayPal issuer. I have NEVER connected this card to any PayPal accounts. When I called support, the security code was nearly impossible to pass (despite being entered correctly) and they would not accept my card details, despite them all being entered correctly. There is no human managing support, just an automated system. PLEASE protect your money and avoid these fraudulent cards.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Fester,
Thank you for sharing your experience. We understand how concerning this situation must be and want to assist you as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to review your card activity and help resolve this issue. Your feedback is important to us, and we’re committed to investigating this thoroughly.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/07/2026:**
Hello Fester, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
Fraud charges on the gift cards
Fraud charges on the gift cards, their system must have been hacked! I got two $50 gift cards as a Christmas gift and activated and used it the same day. Both cards worked once and after that they don't work anymore even though i know they still have balance. I looked online to review the charges and there are Google Apps and Games worth $1600+ charges. I tried calling the numbers, no one is answering. The website, there is an option to "Report" or Dispute which i did. And then i saw how many people are experiencing the same thing. I'm surprised has not done anything to update their security system. Looks like this has been happening for years!
1 stycznia 2026
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello,
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you encountered with your gift cards and understand how frustrating this must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather your details so we can investigate and assist you further. Protecting our customers and ensuring security is a top priority, and your feedback helps us improve. We appreciate your patience and the opportunity to resolve this for you.
Warm regards,
Josh R.
Giftcardmall.com
Resells through Eneba.
Resells through Eneba.
Scam, your key will already be used, with no way to refund.
Stay away.
6 stycznia 2026
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Matt,
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. GiftCardMall does not authorize or support reselling through third-party platforms like Eneba, and we strongly recommend purchasing directly from our official channels to ensure product validity and security. If you believe you’ve received a used or invalid key, please reach out to our support team with your order details so we can investigate and assist you further. Your trust matters to us, and we’re committed to resolving this promptly.
Warm regards,
Josh R.
Giftcardmall.com
Declined my purchase but let a gambling site use it
Used card for online purchase, card never left house. Refunded for item back to card. Went to use card again, was declined even tho there was 90.05 on card as per the website. I tried to used the card at work, was declined for $1.25 the following my purchase a gambling website called Fanduelcasprimary instantly stole the 90.00 as per the gift card receipt online at their site. There is no customer service at all. No resolution to lost funds. Do not use these cards. My guess is that the Company that stole my money is a shell for the credit card gift card company so they can steal the funds if you go thru a credit card machine at a store. The really bad thing is once I was declined for the 1.25 sale they authorized a on line sale with no card present for the remaining 90.00. NEVER EVER USE any of these cards MCgift.giftcardmall.com is a fraud grifter who takes your money. Lesson learned.
4 stycznia 2026
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Leslie,
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you encountered with your gift card and understand how frustrating this must be. We take concerns like yours very seriously and want to investigate this further to help resolve the matter. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your feedback is important to us, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/08/2026:**
Hello Leslie, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Giftcardmall.com
This place is a scam!
This place is a scam!. Tried to activate a gift card that my friend gave me and the website doesn't work then I called the number and whoever answer didn't do a thing ! ,the only thing he said was your card has 0 balance and it was used on September !!!!!. The card was sealed and I just opened and call for activation and they say that it was used already!!!!????? . This place is a scammer . Don't buy cards from this place . You'll loose your money . Bad customer service and not a reliable place at all!.
31 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Juan,
We’re sorry to hear about your experience and appreciate you sharing this feedback. We take these concerns seriously and want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to investigate and resolve this issue promptly.
Regards,
Maurice V.
Customer Service Team
Card info stolen and no help is available
Received a $100 mc gift card for Christmas. Went to register it for the first time and someone had already registered it and used the entire balance. No recourse available. The number is a little automated system with no access to a live representative. No help on the website, it basically tells you if you weren't the one to register it, f you. They just let Internet thieves take your money, because they get theirs regardless. Just give cash as presents.
29 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Ashley,
Thank you for sharing your experience. We’re very sorry to hear that your Mastercard gift card was compromised and that you were unable to reach a live representative for assistance. We understand how frustrating and disappointing this situation must be, and we want to help. Please check your email for a message from noreply.notifications@trustpilot.com, as we need a few details from you to investigate and work toward a resolution. We appreciate your patience and the opportunity to address this.
Warm regards,
Josh R.
Giftcardmall.com
Difficult to use
Even after registration and waiting 3 days the card was declined by Amazon as was the similar card my daughter got as a gift.
When I checked the balance the money is there. It shows so attempt at a transaction at all and the "contact us" is not a link. Your only Choices are a phone call during business hours or postal mail.
It shouldn't be this hard to use. I have asked the giver to not give these anymore.
Update: trust pilot is saying I need to give this company my phone number or my review will be flagged as not genuine. I do not give my phone number. So apparently I can't give an honest review without giving my personal info. What the heck?
27 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Maria,
We’re sorry to hear about the difficulties you’ve experienced and understand how frustrating this must be. We want to help resolve this issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for sharing your feedback and giving us the chance to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/30/2025:**
Hello Maria, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
I was gifted a $200 virtual visa card…
I was gifted a $200 virtual visa card for Christmas went to use it today on Amazon and it was declined. Went on the website to look up balance and low and behold there were 2 transactions made from Macy's that I did not make as I only did the Amazon. I'm a bit pissed to say the least and so is the person that gifted it to me for Christmas. What a scam!
28 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Kimberly,
We’re very sorry to hear about your experience and understand how upsetting this must be. We take situations like this seriously and want to help resolve it as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Warm regards,
Josh R.
Giftcardmall.com
Bogus $100 gift card, no resolution
I purchased $100 gift card. When my son tried to register it online, it indicated the funds had already been spent on (12/21/2025 with BETMGM) and the balance was zero. I spent over an hour trying to resolve it via phone and on-line but couldn’t even get to a person. Whoever hijacked the card created an account that we can’t access.
26 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Doug,
Thank you for sharing your experience. We understand how concerning this situation must be and we truly apologize for the inconvenience. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com where we’ve requested additional details. Once we receive your information, we’ll work diligently to resolve this issue.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/30/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Stay Away From My Gift Card Mall
I received a $100 gift card for Christmas and have been unable to activate it. I was told to use the number on the back of the card, it doesn't work. I saw a number posted by someone identifying themselves as a company representative on this platform. I used that number...nothing. I will see the person who gave it to me on Sunday and maybe they can get their money back. I certainly hope so.
26 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Deb,
Thank you for sharing your experience. We’re sorry to hear you’re having trouble activating your gift card. To assist you further, we need to gather some details securely. Please check your email for a message from noreply.notifications@trustpilot.com and respond through that channel so we can help resolve this issue promptly.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL 12/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
Giftcardmall.com is a scam!
Avoid giftcardmall.com at all cost! They took my money then prevent the recipient of the card from registering it for use via thier joke of a website with zero customer service! Beware they subtract a monthly service fee to bleed the account dry which you cannot access. I see a class action lawsuit in giftcardmall.com's near future!
23 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Mike,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. To assist you further, we need to gather some details about your order. Please check your email for a message from noreply.notifications@trustpilot.com and respond so we can work with you to resolve this issue promptly. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Regards,
Maurice V.
Giftcardmall.com
Beware!!!! SCAM
This is a total scam, i received 2 gift cards from my place of work. Upon registering both cards were drained within minutes for online gambling, the company was no help needing proof that i didn't make them the purchases. Total Scam will never use again.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Stephanie,
Thank you for sharing your experience with us. We’re very sorry to hear about the issues you encountered with your gift cards and understand how concerning this situation must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to confirm some details in order to investigate and assist you further. We appreciate your patience and the opportunity to resolve this matter.
Warm regards,
Josh R.
Giftcardmall.com
Got (2) 50$ gift cards from work
Got 2 50$ gift cards from work. Tried 6 different places none of them work. All declined. So embarrassing. I will make sure my company doesn’t use them again.
Their team is responding below but nobody is actually sending me an email as they’re promising down below. Unbelievable. Nowhere to respond to their response either.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello,
Thank you for sharing your experience with us. We’re very sorry to hear that your gift cards were declined and understand how frustrating and embarrassing that must have been. We’d like to look into this and help resolve the issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your feedback is important, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/23/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
FRAUD FRAUD FAKE FAKE
You wack jobs ripped off my mom stole her money when she ordered two 100 dollar gift cards you really are pathetic using people disgusting a**holes you took advantage of my mom and stole her money I hardly had anything 100.00 gift card 11.00 that's what was on it the other was latterly empty so two 50.00 gift cards I got 11.00 FRAUD YOU ARE FRAUD COWARD for stealing money from innocent people I wish someone could shut down this fake company should put you on a scam show called trafficked we're frauds get shown to the world
19 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Dawn,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must be. We’d like to investigate this further and help resolve the issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your satisfaction matters to us, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/23/2025:**
Hello Dawn, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
I received a $200 GiftCard Mall card as…
I received a $200 GiftCard Mall card as a work bonus, and within five minutes of activating it, the entire balance was gone. I did not use the card or share the details with anyone.
I reported the issue immediately. It has now been 30 days, and I have received no resolution, no replacement, and no meaningful update. Customer service has been slow and unhelpful, offering no clear explanation or timeline.
This appears to be either fraud or a serious system failure, yet GiftCard Mall has shown no urgency in resolving it. For a company that handles prepaid cards, this level of security and customer support is unacceptable.
I would not recommend GiftCard Mall, especially for high-value cards. If something goes wrong, you may be left without your money and without answers.
26 listopada 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Brandon,
Thank you for sharing your experience. We’re truly sorry to hear about the issues you’ve encountered with your gift card and the delay in resolution. This is not the level of service we aim to provide, and we understand how frustrating this must be. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to investigate and resolve this matter promptly. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
12 cent balance bogus charges when registering
Registered card on the website they provided and within minutes there were bogus charges to it. What a scam. The card packaging had never been opened.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Linda,
Thank you for sharing your experience. We understand your concern regarding the unexpected charges and want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to investigate and resolve this issue promptly. Your feedback is important to us, and we appreciate the opportunity to make this right.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/18/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
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