I ordered cereal milk by mistake on Amazon. It really did taste just like cereal milk but I was not partial to it at all. Carlos was super helpful and quick with getting me a replacement! This is an... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered some awesome Ghost product as per usual but initially didn’t receive the items after it being shown as delivered to my house. Inquired with Ghost lifestyles customer service who were incredibl... Zobacz więcej
First time needing their support, literally solved it in minutes when I wasn't sure I'd hear back at all. Problem solved, zero headache, ez pz.
I ordered through this company on Amazon and the pre workout I got I found the side effects a bit harsh but Amazon didn’t allow returns so I contacted the company directly and they were able to send a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...
Dane kontaktowe
South Green Valley Parkway 170, 89012, Henderson, Stany Zjednoczone
- ghostlifestyle.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
nasty and stale
nasty. $3 of gagging. tasted like a 50 cent bar you find in the obese person (weight watchers) isle of the store. the texture was not crunchy but rather totally and completely stale and immediately after opening. there is a strong chemical flavor. I really did try to enjoy it each bite and pretend it was delicious but seriously it tasted like straight chemicals mixed with a hint of chocolate. I want to give it zero stars but it will only allow me to give one
choco chip cookie dough
double stick was nice and easy to eat

Odpowiedź od GHOST
I have been enjoying ghost for years
I have been enjoying ghost for years. I came across a defective can and contacted them about it. They got back to me right away and made everything right! Their customer service rocks as well!

Odpowiedź od GHOST
Prices are a little high but…
Prices are a little high but reasonable. Shipping fee is what sucks but it is what it is. As for customer service they get a 5 out of 5. Had an issue with an order that hadn’t moved in almost 2 weeks so I sent an email to ask what’s up. They replaced the order and even provided me with free shipping and a 30% off code to use.
The help was fast too, literally a couple hours and I had 3-4 emails and a new order being shipped. Haven’t seen the refund of the shipping in my account yet but may take a couple days I’m guessing. Either way they helped, helped fast, and helped exactly like I would if it were me on the other end.

Odpowiedź od GHOST
Had a minor issue with a subscription
Had a minor issue with a recurring subscription for a product I didn’t realize I was subscribed to. Couldn’t find my Ghost account details, locate any purchase emails, or see any credit card product transactions (have a lot of cards and rotate purchases). I contacted customer service and turns out the email that I thought I had my account linked to wasn’t the right one. Desiree in customer service was able to cancel the subscription in less than an hour with very little information given on my end. Amazing products and an even better customer service!

Odpowiedź od GHOST
Had an issue w the mailing address but…
Had an issue w the mailing address but when I tell you they were soooo quick, they answered my emails super quick and they were extremely helpful. Was truly mind blown at how quickly they resolved my issue. Desiree helped me and was so sweet!

Odpowiedź od GHOST
Ghost is a quality product
I’ve loved GHOST for years and man do they not disappoint with their products, from energy drinks, to protein powder and their always updating stock of flavors and merch it’s amazing. My personal favorite is the Cocoa Puffs Protein powder and the basis for this review but I also love their creamsicle flavor of energy drink 🥰🥰 I can’t wait to fill my office up full of GHOST Products!

Odpowiedź od GHOST
Great Customer Service
I had an issue with a few purchased cans not having flavoring in them. I sent an email to support and provided them with information regarding the purchase. They responded promptly and adequately addressed the issue while making me whole. Carlos from their customer service support team was very helpful and friendly.

Odpowiedź od GHOST
Absolutely love everything from this…
Absolutely love everything from this brand it’s the only energy drink to not make me shaky and sick.

Odpowiedź od GHOST
Customer service has always been great…
Customer service has always been great to fix any issues with orders! Fast and easy to work with!

Odpowiedź od GHOST
Quick and easy help
Quick and easy help, even through email I got my problem resolved in the same day.

Odpowiedź od GHOST
Incredible customer service
I value how responsive the customer support team is. I have been a loyal customer for the last 2 years (I primarily order via Amazon). I have only had one other situation where the team came and helped me out. I was absolutely impressed with them. I didn't like the flavor of one product so I left a review reflecting it. The team reached out to ask if they could get some more feedback and then sent me a new flavor. The second time, the product arrived missing the seals resulting in powder spilling. The team once again asked for more feedback and sent a replacement .

Odpowiedź od GHOST
Bravo Ghost (especially Carlos)
First, product is always top notch. Second, support is second to none. Carlos helped me resolve an issue with delivery and was a total pro.

Odpowiedź od GHOST
Quick response. Clear instruction to find resolutions.
They were very quick to respond to my inquiry. When UPS told me I could not file a claim, they filed the claim for me and sent me a replacement order immediately. Carlos and his team are always understanding and polite in their responses.

Odpowiedź od GHOST
5 stars
Tony helped out big time. I had a product with an off taste and he took care of it with no problem at all.

Odpowiedź od GHOST
Had an issue with an in store purchase…
Had an issue with an in store purchase that got missed which was one in a million and these guys fixed it with no problem with a little bit of help from myself. Solid Company for sure. They care about their customers and employees it seems. Been some excellent products come from this place. Keep up the good work. Thanks! 🫡

Odpowiedź od GHOST
My dope rock glasses
They helped a lot got back quick and they gave me a great solution definitely one of the best customer services I've ever interacted with

Odpowiedź od GHOST
Products past Best By - Prompt Resolution
Received my products after a sale and turned out to be past their Best By date. Reached out to support and in less than 24hrs got a response back. Carlos promptly processed a refund for my full order, including shipping. Although a slight inconvenience, their customer service did right by me and that says a lot about the company.

Odpowiedź od GHOST
Made my requests easy and handled…
Made my requests easy and handled everything. 10/10

Odpowiedź od GHOST
Ghost customer service is the BEST
Ghost customer service is the best of the best. Quick response times, incredibly generous solutions and kindness through and through. I will forever purchase from ghost simply because their team is full of the best people!

Odpowiedź od GHOST
Excellent quick customer service
Excellent quick customer service. No hassle whatsoever and fixed my issue same day. Very kind staff

Odpowiedź od GHOST
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







