Some how my order charged me for 2 units, which surprisingly arrived very quickly. I only thought I had purchased one on the website. Upon getting them today I tried hooking one up to two different TV... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My antenna does not work. Requesting to return item for full refund. First man didn’t follow through with return address information by sending the information by email. Second Lady was nice and I a... Zobacz więcej
I was of the opinion this WaveMax antenna would work in my trailer plug into our TV as instructed. It did not. I called support for help and waited on the phone for greater than thirty minutes with... Zobacz więcej
I ordered a WaveMax Indoor TV Antenna (Digital HDTV) online. When I received the item today (5/30/2026), I decided that I no longer wanted the item. I called the WaveMax customer service department... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Dane kontaktowe
4,1
Dobra
337 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ease of placing my order.
5 maja 2026
Opinia niezależna
I tried to cancel as soon as I ordered…
I tried to cancel as soon as I ordered and realized I had ordered too many. I was told it was already being processed and I would be able to return after I received it. Since it was only a minute or two from when I placed the ordered it seems like it could have been cancelled. Now I need to return and can't get instructions until I complete this survey. Please make it as quick as the original order was placed.
12 kwietnia 2026
Opinia niezależna
Odpowiedź od WaveMax
Hello Faye,
Thank you for bringing this to our attention.
Our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.
We would be more than happy to review your case and oversee the return process to ensure everything proceeds smoothly. Your case is being reviewed by a dedicated agent who will reach out to you shortly to assist you further.
Thank you for your patience while we work through your case. Please check your inbox whenever you have a moment.
Best regards,
Sam from WaveMax
Contact with customer service was very…
Contact with customer service was very polite and apologetic.
2 maja 2026
Opinia niezależna
They answered my questions very…
They answered my questions very promptly.
5 maja 2026
Opinia niezależna
This Wavemax Antenna doesn’t comply to…
This Wavemax Antenna doesn’t comply to getting extra channels. Only 27 would pick up during setup. Not satisfied
29 kwietnia 2026
Opinia niezależna
Odpowiedź od WaveMax
Hello Enid,
Thank you for your feedback. We're saddened to hear that WaveMax didn't meet your expectations.
Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.
If you have any further questions, please don't hesitate to get in touch with us again.
Best regards,
Sam from WaveMax
I am wanting to return the product…
I am wanting to return the product since it’s not working for me. We are in a small n. Mn. Town and that may be some of the problem. I am requesting a refund.
4 maja 2026
Opinia niezależna
Odpowiedź od WaveMax
Hello Dana,
Thank you for your feedback. We're saddened to hear that WaveMax didn't meet your expectations.
At this stage, we want to learn more what happened with your return and refund request and assist you accordingly. Your case has been escalated to our support team, and an agent will be in touch shortly to discuss the next steps with you.
Please keep an eye on your inbox for our follow-up.
Kind regards,
Sam from WaveMax
Responce was great
Responce was great. I just ordered by mistake. I need to return the items. Please email me and tell me how to return. I am hard of hearing so please send the instructions by email. Thank you. Patricia. Lyle
2 maja 2026
Opinia niezależna
My experience wasn't great due to the…
My experience wasn't great due to the fact that the wait time for my phone call to be answered was over 5 minutes both times that I called.
2 maja 2026
Opinia niezależna
Was on hold a long time
2 maja 2026
Opinia niezależna
Odpowiedź od WaveMax
Hello Tommy,
Thank you for your message. We appreciate you reaching out and are here to assist you with any questions or concerns you may have.
Just email us at support@getwavemax.com and let us know how we can help you further.
Best regards,
Sam from WaveMax
the timing was fast i received in just…
the timing was fast i received in just a few days i was unable to get it to work on my tv with out holding it in my hand
1 maja 2026
Opinia niezależna
A great price!!
1 maja 2026
Opinia niezależna
I dont know yet
I dont know yet. If this dont get solved will tell others. Hard to figure this out WANT OUR REFUND.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od WaveMax
Hello Peggy,
We appreciate you taking the time to leave a review. Your feedback is extremely valuable to us.
We’ve reviewed your communication with our support team, and we can confirm that the resolution been provided. To make sure everything goes smoothly from here, we've assigned an agent to overlook your case.
Please keep an eye on your inbox.
Kind regards,
Sam from WaveMax
Help was helpful
Able to find my order to send instructions on how to return the Antenna's (2)
30 kwietnia 2026
Opinia niezależna
Doświadczenie Trustpilot
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