Penfold is proving everyday that it is one of the best companies in this field. My pension fund is safe and growing, I am supported and have been receiving the right advices and my emails and phone ca... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So easy to control my pension. I was paying a large % fee to an IFA who wasn’t doing a lot, so decided to go it alone as I work in financial services. The % fee has dropped considerably and controllin... Zobacz więcej
Reakcja na opinię
The experience of transferring multiple pensions has been made easy my Penfolds online app. Easy to do and easy to understand where everything is up to with the app.
Reakcja na opinię
Penfold pensions are a great company to have in control of my pension always quick to respond to my questions and great with communication and advice my resent withdrawal was smooth and effortless a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje o Penfold
Napisane przez firmę
Feel good about your financial future - our pension is here to get you to your saving goals and stay with you for life.
Get your savings back on track, grow your wealth, and get to know the ins and outs of your pension. All with friendly and expert support while we keep your money safe and secure.
Join thousands of happy Penfold pension savers today.
Visit website
Dane kontaktowe
The Ministry, 79-81 Borough Rd, SE1 1DN, London, Zjednoczone Królestwo
- 020 8003 5908
- hello@getpenfold.com
- getpenfold.com
4,7
Doskonała
2 tys. recenzji
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wish I knew about it earlier!
Penfold has made it incredibly easy to combine all my old pension pots in to one and I’ve seen good growth since joining. I was recommended by my dad and we’re both incredibly happy with the product and service.
30 października 2025
Odpowiedź od Penfold
Hi Steven,
We really appreciate your kind words! We’re so pleased you’ve had a great experience and that Penfold has worked well for both of you.
Best,
Penfold
Odpowiedź od Penfold
Hi Martha,
Thank you so much for your review. We are really happy to hear you found our service excellent and that you are enjoying the benefits.
We noticed your star rating doesn’t quite match the comments you left, so we just wanted to check if there was anything we could have done better. We did try reaching out, but haven’t been able to connect yet.
If you’re happy to share more details, please kindly reply to our message or contact us at hello@getpenfold.com so we can make sure everything is fully resolved.
Best,
Penfold Team
Very professional service and very…
Very professional service and very helpful conversation. Thank you. Merry Christmas 🎅 🎄
19 grudnia 2025
Odpowiedź od Penfold
Hi Aleksandra,
Your review brightened our day! Thank you for your wonderful feedback.
Best,
Penfold
Wow I can’t believe my pension was…
Wow I can’t believe my pension was transferred over so quickly. It’s probably less than two weeks and was effortless. Thank you for the great job your team perform.
18 grudnia 2025
Odpowiedź od Penfold
Hello there,
Thank you for such great feedback. We are thrilled to hear that your pension transfer was quick and effortless, and completed in less than two weeks. We will be sure to pass your thanks on to the tea
Best,
Penfold
Easy to use and the team are responsive…
Easy to use and the team are responsive and helpful when you need them
18 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Stephanie,
Thank you for your review. We are glad to hear that you find the platform easy to use and that the team is responsive and helpful when you need support. That is exactly the experience we aim to provide.
Best,
Penfold
Tashna was amazing!
Tashna was amazing!
Thank you Tashna for sorting our requests and queries. Couldn't fault at all!
17 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Ian,
Thank you so much for your lovely feedback. We are delighted to hear that Tashna was able to help with your requests and queries so effectively. We will be sure to pass on your kind words to her.
Best,
Penfold
I have been trying for over a year to…
I have been trying for over a year to transfer my Guernsey based pension to Penfold. After being assured numerous times that the transfer wouldn’t be a problem even though the pension is not based in the UK, I was told today that it wasn’t possible!! I have had my time wasted by this joke of a company. They simply tell you what you want to hear and don’t bother to do their research beforehand.
‘Anelle’ and the rest of their staff need to stop promising what they can’t deliver.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Victoria,
We are sorry to hear about your experience and understand how frustrating this must have been.
Overseas pension transfers are subject to HMRC eligibility requirements, including the pension scheme being listed on the QROPS register.
We will be in touch with you directly to explain what happened and discuss next steps.
Best,
Penfold
Excellent customer service
Excellent customer service, as usual from Penfold, and Tashna in particular. Issues understood and resolved quickly.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Will,
Thank you for your kind words. We are delighted to hear that you received excellent customer service and that Tashna was able to quickly understand and resolve your issue. We will be sure to share this feedback with her.
Best,
Penfold
Thank you Tashna!
Tashna was very helpful and understanding as we are a new business and still learning the ropes!
16 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Bridget,
Thank you for your feedback. We are pleased to hear that Tashna was helpful and understanding while you are getting set up as a new business. Supporting employers as they learn the ropes is something we are always happy to do.
Best,
Penfold
Very helpful and friendly
Tashna was so incredibly helpful and pleasant on the phone.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Sasha,
Thank you for your lovely review. We are so glad to hear that Tashna was helpful and pleasant on the phone. Friendly and supportive service is something we really value.
Best,
Penfold
Efficient, clear and positive
I found the customer service agent to be very efficient, positive and clear. Anelle signposted me to a relevant source to enable me to be better informed prior to making a decision.
12 grudnia 2025
Odpowiedź od Penfold
Hello Catherine,
Thank you for taking the time to share this. We are delighted to hear that Anelle was efficient, positive, and clear, and that the information she shared helped you feel more confident in making your decision. We will be sure to pass on your kind words to her.
Best,
Penfold
Company pension
This company has my pension and shws what i can expect at retirement age, also shows what my company pays too
28 listopada 2025
Odpowiedź od Penfold
Hello there,
Thank you for your feedback. We are really pleased to hear that you find it helpful to see what your pension could look like at retirement, along with your employer’s contributions. Making pensions clear and transparent is very important to us.
Best,
Penfold
Helpful and Responsive
My Penfold experience has been great. Transferring pensions into one has been simple. The app is great too. I needed to withdraw - Stiina and team have been responsive, clear and helpful in all their communications. Great job! 👏
12 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Neil,
Thank you so much for your kind words! We’re thrilled to hear that your Penfold experience has been smooth and that Stiina and the team were able to help you with your withdrawal. We’re glad you’re enjoying the app too! 👏
Best,
Penfold
Withdraw pension pot
Stiina was very helpful and keep me me informed all the time in the process to withdraw my pension pot.
Thank you Stiina
11 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Juan Carlos,
Thank you for your feedback! We’re delighted that Stiina could support you throughout the process and keep you informed. We’ll be sure to pass on your thanks.
Best,
Penfold
Natasha from penfold was really helpful…
Natasha from penfold was really helpful and sorted out my problem very quick amd efficiently
10 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Sam,
We really appreciate your review! We’re glad Natasha was able to resolve your issue quickly and efficiently. Your positive feedback means a lot to us.
Best,
Penfold
Very quick to respond and helpful
Very quick to respond and helpful, in particularly Sümeyye.
8 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Claire,
Thank you for sharing your experience! We’re pleased Sümeyye could provide fast and helpful support. We’ll pass on your kind words.
Best,
Penfold
Been trying to sort new email for a few…
Been trying to sort new email for a few days
Mark sorted straight away
Thanks Mark
9 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Neil,
Thanks for your review! We’re glad Mark could resolve your email issue straight away. We’ll make sure he sees your thanks!
Best,
Penfold
Enfold! You are the best
Your app is self explanatory and user friendly. No cause for alarm. Service delivery is timely, excellent and target driven
9 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Oluremi,
Thank you for the glowing review! We’re thrilled that you find the app user-friendly and our service timely and efficient.
Best,
Penfold
Penfold have been really efficient in…
Penfold have been really efficient in dealing with the transfer from Now Pensions, but, Now Pensions have been awfull
8 grudnia 2025
Odpowiedź od Penfold
Hello David,
Thanks for your feedback! We’re glad to hear your transfer with Penfold was efficient, though sorry to hear about your experience with Now Pensions. We’re always here to make the process smoother for you.
Best,
Penfold
Opting out made easy!
Wanted to opt out and the online chat bot made it very easy. Spoke with Mark via email and he was very helpful too and had already confirmed everything for me prior to me even asking!
8 grudnia 2025
Opinia niezależna
Odpowiedź od Penfold
Hello Taha,
Thank you for your kind words! We’re glad the chat bot and Mark could make opting out easy and hassle-free.
Best,
Penfold
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.