Mulberry Recenzje 

831
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

After years with a protection plan, I finally filed my first claim and was denied coverage. So be aware that their unlimited plan isn't as advertised. They’ll find ways to avoid any liability. After... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Pablo the representative who I talked to on the phone was very helpful and Patience with me . He took through the process of getting my recliner warranty. I highly recommend him with customer’s servic... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

My washer broke and I've been waiting for their team to acknowledge that they did anything more than receive the email. It's been 7 (week, not business) days now, and as a parent of two under 3 ha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Honestly, I don't know if I've ever had a better customer service experience, anywhere. Kristian went above and beyond to find the part we needed for our refrigerator. He was always cordial and respon... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

O Mulberry

Napisane przez firmę

Image Placeholder

Download the Mulberry Chrome extension to get free product protection wherever you shop online.

Mulberry's browser extension gives you access to MulberryCare: a free 1-year protection plan for everything you buy online! Protect purchases from 5,000+ online retailers like Amazon, Wayfair, Costco, Home Depot, and BestBuy. Spills, drops, rips, cracks, malfunctions, and more: it’s all covered! With fast repairs, free replacements, and no deductibles or hidden fees.

Download Mulberry for Chrome


Who is Mulberry?

Mulberry is on a mission to help consumers protect the things they buy while saving on everyday financial products.

The Mulberry browser extension allows consumers to get affordable protection, clear coverage, and instant savings with deals on financial products. Consumers can get unlimited free 1-year MulberryCare product protection plans at their favorite online retailers in seconds, plus longer term plans at the lowest prices on the market.

Mulberry also offers partners a suite of integration options, allowing them to seamlessly embed a customized protection program into the customer journey, offering a unique value-add to drive customer acquisition and loyalty.

Learn More

Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

831 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(831)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 52

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The response time was great

The response time was great. They were polite helpful and covered exactly what the plain said it would. All in a timely fashion.

21 maja 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Hi Daniel! Thank you for the thoughtful review! We’re proud to stand behind our word and your experience.

Oceniono na 1 z 5

Pretty awful company to deal with..Avoid

15 maja 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Hello! Thanks for your feedback. We’ve submitted a request for more information so we can better understand what happened. If you have a moment, please feel free to reach out directly to our team at help@getmulberry.com with any relevant details. We’re happy to take a closer look and address any unresolved concerns.

Oceniono na 4 z 5

Good customer service

they got back to me relatively quickly and I got my funds within 2 weeks so I'd say that's pretty good and I would recommend using this service!

10 lutego 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thanks so much for the kind words and for choosing Mulberry to protect your purchase!

Oceniono na 5 z 5

Replacement washer

My Lg washer was making a loud noise. I contacted Mulberry and the next day they gave me name of the repair service company. To my service I had a repair company out a few days later. He said the repairs would have been too expensive so mulberry just authorized payment for a new washer the next day. No haggling or anything. I had the new washer on order the next day. Now I am just waiting for delivery. This was all done in less than a week.

5 maja 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Hi Dave! Thank you for the thoughtful review! We’re proud to stand behind our word and your experience.

Oceniono na 5 z 5

I had an excellent experience with Mulberry

I had an excellent experience with Mulberry. Ashlie was very helpful, I felt genuinely supported and I am very grateful.

Thank you so much

1 kwietnia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thanks so much for the kind words and for choosing Mulberry to protect your purchase!

Oceniono na 5 z 5

Amazing experience

Amazing experience

28 kwietnia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thanks so much for the kind words and for choosing Mulberry to protect your purchase!

Oceniono na 5 z 5

At first it was hard to post a claim…

At first it was hard to post a claim because the website was not working but the rep was responsive and filed for me. After that it was a smooth process

28 kwietnia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Appreciate your feedback and patience—glad we could make it a smooth experience in the end!

Oceniono na 5 z 5

Mulberry stands by their word.

I'll just paste the email I sent Mulberry after they handled our insurance claim perfectly: "I wanted to send one last email and state how utterly blown away we are that this process was relatively painless and that you honored the warranty so fully. My wife and I have too many experiences where we end up fighting for the services for which we had paid. I was getting all armored up (psychologically) to defend our purchase with Mulberry, and then I got your email basically saying "a check is on the way." It was a surprise and huge relief. My wife and I have already told well over a dozen people about our positive experience with Mulberry, including me describing the experience in a large staff meeting. I certainly hope that your excellent customer service can continue to meet this standard, and that word of mouth pays off for your business. We will certainly look for the Mulberry warranty when making future purchases."

9 kwietnia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thank you for the thoughtful review! We’re proud to stand behind our word and your experience!

Oceniono na 5 z 5

Competence and compassion!!!

Competence and compassion!!!! This is so rare these days. I'm blown away. Couldn't be better.

24 kwietnia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thanks for the kind words and for trusting Mulberry with your product protection needs!

Oceniono na 4 z 5

I like the idea of the service and I’ve…

I like the idea of the service and I’ve used it successfully once but the second time I needed it was not very timely and I ultimately decided not to go through with the claim just for the headache of it. I would like to be able to cover more types of items like my smartphone for example.

14 kwietnia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Hi Suzanne! Thanks for your feedback. We invite you to reach out to our support team for assistance in filing a claim or exploring coverage options. Reach out anytime via help@getmulberry.com!

Thanks again!

Oceniono na 1 z 5

I never received any good communication…

I never received any good communication about what was going on with my claim, and also how it would be resolved. I’m deeply unsatisfied especially since I payed MULTIPLE times for the Mullberry protection plan and then I didn’t receive anything until a year later.

11 grudnia 2024
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Hi Drew! Thanks for your review. We’ve taken time to investigate further and wanted to clarify a few important details.

Your claim was filed on October 16th and approved by October 21st, with reimbursement made available for withdrawal by October 22nd. Confirmation of this was communicated to you via email on October 22nd, both on your original claim thread and in a separate, automated message.

We recently followed up on that same thread at the time to ask if there was anything else we could assist with or if you had any feedback. It’s possible that follow-up may have been overlooked or only recently seen — if so, we understand and appreciate you bringing this to our attention.

To make sure we haven’t missed anything, we’ve sent you another message to follow up again and clarify. If there’s anything further you’d like to share, or if you’d prefer to speak directly, we’re more than happy to connect.

Thanks again for trusting Mulberry with your product protection needs!

Oceniono na 5 z 5

Response was received within the 3-5…

Response was received within the 3-5 business day window, and the process was hassle free.

9 kwietnia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thanks for your kind words and for trusting Mulberry with your product protection needs!

Oceniono na 5 z 5

10/10 recommendation

First time I ever out insurance on a product and I am so glad I did. We dealt with fire residue from LA fires and ruined a rug and they were so amazing taking care of me. 10/10.

28 marca 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thanks for your kind words and for trusting Mulberry with your product protection needs!

Oceniono na 1 z 5

Yeah these insurance are a joke

Yeah these insurance are a joke! Not worth it....you have to navigate through Ai crap. Bring back actual good ol american customer service. I would not purchase again. They just take your money and run. I wish I would have seen these reviews before I purchased.

30 marca 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Hi there, and thanks for your feedback! We’ve asked for a bit more information so we can take a closer look and better assist you.
Otherwise, feel free to reach out to help@getmulberry.com for support.

Oceniono na 5 z 5

Mulberry provides what they promise

Mulberry provides what they promise! I get Mulberry protection on all of the glassware I order, because I am clumsy and it covers accidental breakages (which I desperately need). I have made a claim on several of my policies by Mulberry, and have received the appropriate amount of money back every time. This is NOT a scam. Mulberry works, and I would absolutely recommend.

27 stycznia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Thanks for your kind words and for trusting Mulberry with your product protection needs!

Oceniono na 1 z 5

Scammy service!

Completely irritated. I got a quick response after submitting my original request in my castlery sofa (which I had only just completed making a 6 month payment plan on so overall disappointed in castlery products and wouldn’t recommend). Another quick response after submitting additional information they needed so I was pleased.i was told I only have to wait another 2-5 business days for them to review my case fully. It’s been exactly 20 business days. I’ve followed up three times since and they’ve completely went no contact on me. How is that?? As if they suddenly aren’t receiving my emails. Absolutely horrific experience and a total waste of money on my already pricey purchase! Absolutely do not deal with mulberry!

28 stycznia 2025
Opinia niezależna
Logo Mulberry

Odpowiedź od Mulberry

Hello, and thank you for your feedback. We've reviewed your case and have reached out to you directly with an update on your claim status and next steps. Our team is committed to resolving your concerns promptly.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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