After years with a protection plan, I finally filed my first claim and was denied coverage. So be aware that their unlimited plan isn't as advertised. They’ll find ways to avoid any liability. After... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
After years with a protection plan, I finally filed my first claim and was denied coverage. So be aware that their unlimited plan isn't as advertised. They’ll find ways to avoid any liability. After... Zobacz więcej
Reakcja na opinię
Pablo the representative who I talked to on the phone was very helpful and Patience with me . He took through the process of getting my recliner warranty. I highly recommend him with customer’s servic... Zobacz więcej
Reakcja na opinię
My washer broke and I've been waiting for their team to acknowledge that they did anything more than receive the email. It's been 7 (week, not business) days now, and as a parent of two under 3 ha... Zobacz więcej
Reakcja na opinię
Honestly, I don't know if I've ever had a better customer service experience, anywhere. Kristian went above and beyond to find the part we needed for our refrigerator. He was always cordial and respon... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
Download the Mulberry Chrome extension to get free product protection wherever you shop online.
Mulberry's browser extension gives you access to MulberryCare: a free 1-year protection plan for everything you buy online! Protect purchases from 5,000+ online retailers like Amazon, Wayfair, Costco, Home Depot, and BestBuy. Spills, drops, rips, cracks, malfunctions, and more: it’s all covered! With fast repairs, free replacements, and no deductibles or hidden fees.
Who is Mulberry?
Mulberry is on a mission to help consumers protect the things they buy while saving on everyday financial products.
The Mulberry browser extension allows consumers to get affordable protection, clear coverage, and instant savings with deals on financial products. Consumers can get unlimited free 1-year MulberryCare product protection plans at their favorite online retailers in seconds, plus longer term plans at the lowest prices on the market.
Mulberry also offers partners a suite of integration options, allowing them to seamlessly embed a customized protection program into the customer journey, offering a unique value-add to drive customer acquisition and loyalty.
Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Mulberry
The response time was great. They were polite helpful and covered exactly what the plain said it would. All in a timely fashion.

Odpowiedź od Mulberry
Everything was easy to process and I’m very content with the services

Odpowiedź od Mulberry
they got back to me relatively quickly and I got my funds within 2 weeks so I'd say that's pretty good and I would recommend using this service!

Odpowiedź od Mulberry
My Lg washer was making a loud noise. I contacted Mulberry and the next day they gave me name of the repair service company. To my service I had a repair company out a few days later. He said the repairs would have been too expensive so mulberry just authorized payment for a new washer the next day. No haggling or anything. I had the new washer on order the next day. Now I am just waiting for delivery. This was all done in less than a week.

Odpowiedź od Mulberry
I had an excellent experience with Mulberry. Ashlie was very helpful, I felt genuinely supported and I am very grateful.
Thank you so much

Odpowiedź od Mulberry
At first it was hard to post a claim because the website was not working but the rep was responsive and filed for me. After that it was a smooth process

Odpowiedź od Mulberry
I'll just paste the email I sent Mulberry after they handled our insurance claim perfectly: "I wanted to send one last email and state how utterly blown away we are that this process was relatively painless and that you honored the warranty so fully. My wife and I have too many experiences where we end up fighting for the services for which we had paid. I was getting all armored up (psychologically) to defend our purchase with Mulberry, and then I got your email basically saying "a check is on the way." It was a surprise and huge relief. My wife and I have already told well over a dozen people about our positive experience with Mulberry, including me describing the experience in a large staff meeting. I certainly hope that your excellent customer service can continue to meet this standard, and that word of mouth pays off for your business. We will certainly look for the Mulberry warranty when making future purchases."

Odpowiedź od Mulberry
Competence and compassion!!!! This is so rare these days. I'm blown away. Couldn't be better.

Odpowiedź od Mulberry
I like the idea of the service and I’ve used it successfully once but the second time I needed it was not very timely and I ultimately decided not to go through with the claim just for the headache of it. I would like to be able to cover more types of items like my smartphone for example.

Odpowiedź od Mulberry
I never received any good communication about what was going on with my claim, and also how it would be resolved. I’m deeply unsatisfied especially since I payed MULTIPLE times for the Mullberry protection plan and then I didn’t receive anything until a year later.

Odpowiedź od Mulberry
Response was received within the 3-5 business day window, and the process was hassle free.

Odpowiedź od Mulberry
First time I ever out insurance on a product and I am so glad I did. We dealt with fire residue from LA fires and ruined a rug and they were so amazing taking care of me. 10/10.

Odpowiedź od Mulberry
Yeah these insurance are a joke! Not worth it....you have to navigate through Ai crap. Bring back actual good ol american customer service. I would not purchase again. They just take your money and run. I wish I would have seen these reviews before I purchased.

Odpowiedź od Mulberry
Mulberry provides what they promise! I get Mulberry protection on all of the glassware I order, because I am clumsy and it covers accidental breakages (which I desperately need). I have made a claim on several of my policies by Mulberry, and have received the appropriate amount of money back every time. This is NOT a scam. Mulberry works, and I would absolutely recommend.

Odpowiedź od Mulberry
Was reimbursed after wear and tear. Totally worth it

Odpowiedź od Mulberry
Completely irritated. I got a quick response after submitting my original request in my castlery sofa (which I had only just completed making a 6 month payment plan on so overall disappointed in castlery products and wouldn’t recommend). Another quick response after submitting additional information they needed so I was pleased.i was told I only have to wait another 2-5 business days for them to review my case fully. It’s been exactly 20 business days. I’ve followed up three times since and they’ve completely went no contact on me. How is that?? As if they suddenly aren’t receiving my emails. Absolutely horrific experience and a total waste of money on my already pricey purchase! Absolutely do not deal with mulberry!

Odpowiedź od Mulberry
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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