Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Zobacz więcej
Reakcja na opinię
Mindful has given me peace of mind and convenience for the several years. The medical providers are top notch and are compassionate listeners. The support team personnel are timely with their help a... Zobacz więcej
Reakcja na opinię
I really appreciate the customer service! Dealing with pharmacies is very stressful but it's nice to know whenever I need support, the customer service at Mindful is always there to help. With my most... Zobacz więcej
Reakcja na opinię
So far, Mindful has been great, especially their support team. I have been using Mindful for almost 3 years now and have only had a couple of issues, which their support team helped right away in reso... Zobacz więcej
Reakcja na opinię
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Stany Zjednoczone
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Mindful
Treatment is a breeze, and customer service is great with any concerns! They follow up to ensure my issue is resolved promptly and contact me to let me know it is!

Odpowiedź od Mindful
Patricia was professional, helpful, and quick to sort out my issue. Excellent service!

Odpowiedź od Mindful
Agnes was great in helping resolve the issue of finding a pharmacy that had meds in stock.

Odpowiedź od Mindful
Customer service is the best out there. They are responsive and helpful! At one point I started to get a bit impatient and anxious about finding my medication in stock, and Angel (the rep who assisted me) was completely patient and understanding about my situation. 10/10!

Odpowiedź od Mindful
The team was extremely prompt and helpful, explaining clearly all steps.

Odpowiedź od Mindful
Lin was very helpful and accommodating.

Odpowiedź od Mindful
There was a prompt response and good communication that resolved any questions I had!

Odpowiedź od Mindful
My provider at Mindful is professional and extremely helpful with my healthcare. They provide great customer service. Tessa from customer service assisted with clarifying my prescription with my pharmacy. I would recommend going to Mindful.

Odpowiedź od Mindful
Angel and the team are such a great experience to work with! They respond quickly, and also follow up after addressing my issues to make sure I was good.
Solid team. Solid management!

Odpowiedź od Mindful
Kim from Mindful has been so incredibly helpful. I’d recommend going through Mindful as a prescriber.

Odpowiedź od Mindful
Very easy to deal with and helpful. Would recommend to anyone.

Odpowiedź od Mindful
I had an issue with my insurance and needed to find a solution. Michael from customer service reached out and walked me through the process. He kept me updated until we executed a solution. He made the entire process so easy. Great CS help and would recommend to anybody.

Odpowiedź od Mindful
From the first time I used Mindful, they were so helpful. Their doctors put me at ease, truly listened to me, worked with me to understand my issues, and gave me good advice. And the customer service online is quick in getting back to me about my prescriptions. I highly recommend this service.

Odpowiedź od Mindful
Dr. Gill, along with the entire platform is such a huge credit to my life. I feel like it's so easy to speak with my psychiatrist, and get a science-backed methodical approach to ADHD treatment options. The fact that I can speak with my psychiatrist over the weekend to address something is astonishing as it is so rare to feel that level of personal care. The platform is great too, as it is incredibly easy to schedule calls with your physician, as well as just shooting them a message. Moreover, I got a call from Hope, a representative from Mindful, personally asking me if everything is going well with my treatment. Truly sublime patient care.
10/10 for Dr. Gill
10/10 for Hope.

Odpowiedź od Mindful
The support agent I spoke with, Quynh I believe, was of great help to me! Very nice and informative.

Odpowiedź od Mindful
Incredible care from reliable doctors and staff. I recommend to anyone and everyone who is in need of their services.

Odpowiedź od Mindful

Odpowiedź od Mindful
I have been waiting for my script to be filled since Monday. It is now Thursday and it has been over two weeks since my last script ran out. When I went in to do my refill it told me I had to have a dr visit. I set that up asap and then had my meeting. Since Monday at 10 am I have been trying to get some solid answers and unfortunately I have not gotten anywhere. I have had this occur one other time a few years back and it had been going so well. I am disappointed as medication must be taken and this is dangerous.

Odpowiedź od Mindful
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.