AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Zobacz więcej
I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Zobacz więcej
This insurance is so affordable, and so effective! I love having the option to pick which cell repair place I go to, and the low deductibles are great! I highly recommend it over other phone insurance... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Dane kontaktowe
San Francisco, Stany Zjednoczone
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Efficient and easy to use and economical
Grateful to have chose AKKO when Xfinity would not insure my used iphone because I didn't purchase it from them. Akko's rates are very reasonable, and I only paid a small deductible for my screen repair!
Super easy and FAST claim processing
Super easy and FAST claim processing. From the moment I clicked "start a claim," the whole shebang took way less time than any other company I've dealt with. Started just before lunch on a Monday and the replacement device was in my hands before 10:00 am on Thursday that week.
100% glad that the company I purchased from uses AKKO.
Akko is the best
Akko is the best! Super quick and easy claims process
nice site it is very nicw
Best service in gadget insurance
This is my second claim, as I tend to forget things and often leave items behind. It's a habit I’ve struggled to change, which is why I took the AKKO Everything Protected Plan. Thankfully, AKKO has always supported me with their outstanding customer service. I truly appreciate them, and I believe everyone should consider akko.
Fast and quick claim settlement and value for money
I have a plan that covers my phone and up to 25 appliances in my home. The overall experience is good, as the claim gets settled fast with minimum hassles. Also, the payout is instant, and one can choose the payout method.
Great help and fast responses
Great help and fast responses. Very easy to work with
Cracked Screen? Upsie/AKKO Took Care of It – No Deductible, No Hassle!
After accidentally cracking my phone screen, I was honestly bracing myself for a long, frustrating process — but Upsie/AKKO proved me completely wrong.
I chose Upsie/AKKO for my device insurance because of their clear pricing and $0 deductible for screen repairs, and I’m so glad I did. Filing a claim took just a few minutes through their website. The process was super straightforward — I uploaded a photo of the damage, provided some basic info, and within a short time, my claim was approved.
From there, I was given options for how to get it fixed. I picked a local authorized repair shop, and Upsie/AKKO handled the rest. I didn’t have to pay a dime out of pocket. Just showed up, handed over my phone, and a couple of hours later, it was good as new.
The best part? No surprises, no fine print. The $0 deductible really means zero — no hidden service fees, no upsells. Everything was clearly communicated, and customer support was responsive when I had a quick question about the repair timeline.
This was honestly one of the smoothest warranty or insurance experiences I’ve ever had. If you’re tired of overpriced phone insurance with high deductibles and hoops to jump through, Upsie/AKKO is 100% worth it.
WOW - Actaully impressed
WOW. AKKO seems too good to be true, but I guess it isn't? They worked with my Apple provider to ensure/pay for the fix. What amazes me most is they will cover not just your phone or computer but like all the electronics in your house. How is this even possible? I don't understand...but I don't know if i need to. I'm just thrilled it exists.
TV accidental claim!
I had a TV accidental claim and althought I had some issues with the initial registration of the device, AKKO processed the claim and worked like a charm.
I needed a replacement back glass for…
I needed a replacement back glass for an iPhone. The claim process was straightforward, approval prompt, and reimbursement immediate!
The only company I'll ever use for…
The only company I'll ever use for mobile insurance!!!
Fairly quick, very professional
AKKO could have had slightly quicker response times, but even still they were very quick compared to their competition and were very willing and helpful.
Thanks Gene!
Easy to use claim system.
What an ongoing issue with AKKO
What an ongoing issue with AKKO. I had a dispute about a billing issue. My credit card issued me a credit. However, AKKO denied it and the credit card reapplied the charges. I then contacted AKKO on 4-24-25 and 5-1-25-25 to address this issue. Of course, they have NOT replied to me at all. But, yet in the past when I had the same insurance AKKO was WONDERFUL. It must be the customer service people that you try to reach out to. Some care and others simply DO NOT. In the end all I am asking for is the credit that they told me the applied back to my credit card in the amount of $101.65 What a nightmare for a US veteran and at 67 yrs. old to be going through. NOT HAPPY AT ALL THIS TIME AROUND.

Odpowiedź od AKKO
This Company has always been good but they get better and better all the time!
ive been with AKKO for several years now. ive had to file a fews claims in that time. I left a 5 star review after the very first claim i filed with them and i can honestly say the process has got easier and better each and everytime. I have never once had a mentionable issdue with thius company. I wouldn't even consider buying insurance from any other phone/electronic insurance provider. I mean these guys are great! I dont leave a positve review for any company haphazardly. This is an A+++ company
AKKO really impressed me with how easy…
AKKO really impressed me with how easy and quickly they made dealing with my device claim. I had funds for the replacement sent by method of my choice within 6 hours of filing the claim; and most of that time was waiting on me to send pictures of the damage to the claims team! Highly recommend them!
Another easy and smooth transaction
Another easy and smooth transaction. Reimbursed immediately via PayPal. Screen replacement.
They communicated very well and fast…
They communicated very well and fast and got me done quick best service
Fantastic customer service - keep up the good work
Great customer service. I had an issue and filed a claim with an appliance. I didn't know what to expect but from claim to payment for the repair in a couple of days. Could not have been easier.
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