AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Zobacz więcej
I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Zobacz więcej
This insurance is so affordable, and so effective! I love having the option to pick which cell repair place I go to, and the low deductibles are great! I highly recommend it over other phone insurance... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Dane kontaktowe
San Francisco, Stany Zjednoczone
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and easy
Akko responded to my request promptly and reimbursed me for my claim right away! Always grateful for their quick and easy help.
A++ Service
Everyone that touched base with me from the Akko team was truly wonderful and made the claims experience much more palatable than it otherwise could have been. Prior to filing my claim I was in touch with Google customer support since the phone was still under warranty and had a truly awful experience with them. But the team at Akko made the whole process so easy and convenient and always followed up to every email in an extremely timely manner. I will absolutely be recommending their services to everyone I know!!
Thank you note for recent claim
I have sincere gratitude for the outstanding support I received from Jerra regarding my recent claim. Her responsiveness and professionalism made all the difference in resolving the frustrating issue I experienced with the repair shop I was working with. I am so grateful for her effort in securing the proper replacement, and I will continue to be a loyal AKKO customer because of this experience. This level of dedication to customer satisfaction is what sets AKKO apart. I will not hesitate to recommend AKKO to friends and family based on my experience.
Easy communication
Easy communication. It took 24hrs for response. Due to having photos uploaded prior to inner screen malfunction, authorized refund.
Make sure send in estimates and receipts on a timely fashion. Refund turnaround was 12hrs.
Akko is the best value insurance
Akko is the best value insurance. I cannot recommend them enough!
Easy and fast process and great…
Easy and fast process and great communication!
AKKO is the best insurance you can get…
AKKO is the best insurance you can get for your phone. They’ve always been there for me when I need my phone fixed AKKO always gets the job done at a reasonable time. Thank you AKKO you are the best keep up the good work 😊
Smooth transactions was able to receive…
Smooth transactions was able to receive reimbursement for services the same day literally hours later. convenient repair right by my house. absolutely recommend
Recommended …
After figuring out how to file a claim everything went very smoothly. Fast response and was able to fix my phone in a timely manner.
Great company five stars
Reliable and efficient
“I had an absolutely outstanding experience with AKKO. When my cellphone needed replacement, they handled the entire process seamlessly and efficiently, which really took a load off my shoulders. Their customer service was top-notch, and the entire experience was stress-free from start to finish. I genuinely can’t recommend them enough!”
Very great company
Very great company. Very great response. Times very satisfied. Thanks, AKKO.
Nice service with pocket friendly plan…
Nice service with pocket friendly plan price
i love akko
i love akko! i honestly save money with their program. i choose akko over insurance on any of my products.
Claim processed promptly.
Pixel 6 Cracked Screen
I found that using the AKKO Cell phone insurance app to correspond with AKKO was not very responsive but using the desk top browser had very good response chat times; sometimes almost immediately!
Once the necessary claims documentation was submitted, it was very quickly sent to my designated payment source!
This was our first claim with AKKO in the 3 yrs we have had them as cell phone insurance and will continue to use them!!!!!
Very good service and fast
The service is super affordable
The service is super affordable, the customer services very on top of it, and they are honest! I’ve loved having this in my go to for ensuring my favorite products.
It is a pretty easy claim process
It is a pretty easy claim process. Just be sure when you do the video to capture the Akko app open so they can see their device number. It was a very smooth and fast reimbursement.
I really like AKKO insurance
I really like AKKO insurance
They are always responsive to claims, and are very fair on their payouts.
Doświadczenie Trustpilot
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