Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

ordered end of january, never received it. was told it didnt pass customs, then they were moving to a warehouse. I asked for a refund,they said bc of volume it would the refund would be delayed, almos... Zobacz więcej

Oceniono na 1 z 5

It has been three months since they have received my order. I have been told that first the delay was due to customs, later I was told that it was a warehouse issue. I was told that a refund was due... Zobacz więcej

Oceniono na 5 z 5

Fast delivery, well packed - and oh, a couple little goodies included..... I love my Messmer Tee and look forward to enjoy the other goodies I got for myself and friends......And looking forward to... Zobacz więcej

Oceniono na 5 z 5

team germanshop24 ist einfach spitze.....mein paket ging verloren und alle haben sich bemueht es ausfindig zu machen - kein erfolg - darauf hin schickte mir the "awesome team" erneut ein paket zu mit... Zobacz więcej

Informacje dotyczące firmy

  1. Jedzenie z dowozem
  2. Dostawca produktów spożywczych

Informacje przekazane przez różne źródła zewnętrzne

GermanShop24 is a family owned business and was founded in 2007 by Stefan Kuehnert - originally as a hobby. We started selling over the internet in September 2007 after setting up the very first version of our online shop. The assortment back then was just about 250 products, but still we got in the first order just 2 days after the initial launch. During the following months, orders slightly increased to 5-6 orders per week and there was not much progress in 2008. In 2009 Katrin Kuehnert joined the team and we started to expand our assortment. At the end of 2009 we offered about 2000 different items - all available to be ordered. Orders also went up in 2009 to about 30 per week. In the years between 2010 and 2015 we nearly doubled our revenue each year and we now have a yearly sales volume of about $1.5 Million making us one of the leading online shops for German food world wide, even though we are specialized in shipping to the US. In 2015 we expended our business and now serving wholesalers in different countries including the US and China. We offer air and sea freight service for wholesalers and take care about fulfilling all legal requirements for the destination countries.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

213 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 9% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A great place to get German foods and items!!!!

We truly enjoy ordering our German foods and items from Germanshop24. We have placed several orders and each one was turned around quickly and each one was carefully packed. There is a super large variety of items to choose from and at a very fair price. If you are missing a taste of the old country, order from Germanshop24!

2 października 2024
Opinia niezależna
Oceniono na 5 z 5

Happy long term customer

I have ordered from Germanshop24 several times and have been very satisfied each time. The goods are packaged carefully and securely. Delivery is quick, sometimes much faster than expected. I am very happy to be able to order many things here that I miss from my home country. Highly recommended!

26 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Long-term happy customer

I've been ordering from this store for years and always had a perfect experience. I'm grateful they exist as I often get homesick for specific German foods and they help me bridge the time between visits home.

9 września 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Company

I recently ordered the Primavera strawberries as a gift, and the recipient was absolutely thrilled! They mentioned that the strawberries were incredibly fresh—much fresher than some they've received in the United States before. I was also impressed with how quickly the order arrived. Despite coming all the way from Germany, it only took 5 days to get to me in the U.S.

I had reached out to the customer service department at German Shop 24 when I realized through tracking that the package was coming from Germany. They responded promptly, assured me that the order would arrive quickly, and that it would be there in plenty of time for the birthday. They were right!

I will definitely be ordering from them again. Overall, a great experience!
Connie

10 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Best Online shop eveeer!!

Best Online shop eveeer!!! Shopping here for 2 years now and never got disappointed very friendly costumer service i live in the usa and always get my order correct on time fast shipping i recommend Germanshop24 for this who didnt try u want get disappointed

27 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great products

Great products, prices and excellent customer service. I have been ordering from Germanshop24 for years. Their product is priced better than other sellers and merchandise is always very fresh. I recently had a damaged in transit issue and they quickly resolved the matter to my complete satisfaction. I highly recommend this company.

2 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Awesome customer service at germanshop24

I have ordered for several years from Germanshop24, always wrapped nice, and shipped quickly. On my last order however someone had opened my box (not at customs) and took all the ordered Brötchen out….I had contacted customer service at germanshop24, and they helped in this matter right away. I am very grateful to them and continue to be a customer for years to come!
Thank you to all the people at germanshop24!

1 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

German24 is wonderful

I have ordered my German food several times from the German24 online store. The last shipment was LOST from DHL and German24 promptly replaced everything without questions asked. I love this store and customer service. I will order soon again!!!

25 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent products and service

Excellent products and service. Always the package arrived on estimated date or earlier. FedEx dropped the ball this time, package was in Frankfurt for a week, but once it started to move it was delivered the next day. Always a great pleasure to find most German products we miss from Germany.

2 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Super service

Super service, response time very quickly. Shipment send swiftly. Love the customer service, I order from many German Companies, but Germanshop24, customerservice is outstanding.

28 marca 2024
Opinia niezależna
Logo Germanshop24

Odpowiedź od Germanshop24

Thank you Silvia for your feedback. We appreciate your business. Happy Easter!

Oceniono na 5 z 5

team germanshop24 top of the line

team germanshop24 ist einfach spitze.....mein paket ging verloren und alle haben sich bemueht es ausfindig zu machen - kein erfolg - darauf hin schickte mir the "awesome team" erneut ein paket zu mit den selben waren - ohne charge, nach 14 tage kam tatsaechlich das verloren gegangene paket ebenfalls an, geoeffnet und allen snacks entnommen, der rest wurde im paket gelassen, german 24 lies mich all diese waren kostenlos behalten......ich muss sagen ein 1000% hoch an german24, freundlich hilfsbereit, im staendigen kontakt mit dem kunden und ...ja also weiter bestellen, wer da noch nie bestellt hat, schaut rein sie haben alles was euer herz begehrt, und bei so viel hilfsbereitschafft haben sie sich 5 und noch einige mehrsterne voll verdient. susanne

13 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

I have purchased from the Germanshop…

I have purchased from the Germanshop before and have always been very happy, and I just received my package today. Everything I ordered came carefully wrapped and fresh. The time from ordering to receiving was very fast. I also love their selections of German product. Their prices are also very reasonable. I certainly will order again from them. Vielen Dank!

10 stycznia 2024
Opinia niezależna
Oceniono na 4 z 5

A taste of Germany delivered to my…

A taste of Germany delivered to my door. My Stollen arrived fresh and delicious. Only negative thing I can say is DHL shipping was a total disaster. My package sat around here in Indianapolis for over a week due to a worker strike. My package arrived too late for my wife to deliver the chocolate "Katzenzungen" I want to give them for Christmas (she left for Texas 10 hours before the package finally arrived) This wasn't the German shops fault, but I will not order from anyone using DHL. DHL totally dropped the ball, and they were evasive when I called. The German shop however, promised to make things right. They were victims of DHL as well.

19 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Germanshop24 is the real deal!

Germanshop24 is the real deal if you’re looking for authentic German products. Great selection (I usually order chocolates) and the prices are reasonable. Shipping is FAST and also inexpensive. Finally, customer service is very responsive; Stefan responded to an email I sent within 30 minutes.

7 grudnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej