The team made it so easy for me to understand what was going on every day they took on all the responsibility and I just sat back and they carried on within a week. It was all signed and sealed and so... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
By the grace of God,We got The Mortgage, but there were too many questions during the process of passing the Mortgage, Over all it was Excellent,to get the dream 🏡
We are very happy and satisfied by your promptness. Extreamly, thankful to Gen H. Regards Kunnel Varghese Kurian Ancy Varghese Angelin Sara Varghese
I want to say a big thank you to GenH for making my dream home come true. I had a great experience, my mortgage application went through quickly and completed in a timely fashion. I am happy to be in... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Gen H is a mission-led mortgage lender working to build a fairer housing market. For deposit or affordability constrained buyers, we’ve created innovative affordability tools to help you find your place on the ladder. And for all aspiring homeowners, we’ve designed an end-to-end homebuying service so you can get your mortgage and legals done in one place. The system is broken – but we’re here to fix it. Ready to get on the ladder? Get in touch.
Dane kontaktowe
1 Old Street Yard, EC1Y 8AF, London, Zjednoczone Królestwo
- hello@generationhome.com
- generationhome.com
4,9
Doskonała
881 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Overall positive experience we are…
Overall positive experience we are pleased with our experience
13 sierpnia 2026
Excellent 👍
14 lipca 2026
Everything is going very well
Everything is going very well; thank you to the Gen H team.
10 lipca 2026
Excellent
By the grace of God,We got The Mortgage, but there were too many questions during the process of passing the Mortgage, Over all it was Excellent,to get the dream 🏡
8 lipca 2026
The team made it so easy for me to…
The team made it so easy for me to understand what was going on every day they took on all the responsibility and I just sat back and they carried on within a week. It was all signed and sealed and so much weight has been lifted my shoulders thank you from the bottom of my heart for the service I received the applications and the staff were brilliant thank you again
4 sierpnia 2026
I would give 0 stars if I could.
I would give 0 stars if I could.
I wanted to make an overpayment on my mortgage. I provided my payslips, which clearly showed that my income was more than sufficient to cover the amount I wanted to overpay. Despite this, I was still asked to provide proof of the transfer from my savings account to my current account.
The level of bureaucracy is unbelievable. The process is unnecessarily complicated, and the customer service has been extremely disappointing. Overall, a very frustrating experience.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Gen H
Hi Adam,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been disappointed with your experience.
We understand how frustrating it can be when you’re asked to provide additional information, particularly when you’re trying to make an overpayment on your mortgage. While we appreciate this may have felt unnecessary, we sometimes need to request further documentation to meet our legal and regulatory obligations. We need to see the true source of funds and the information we ask for can vary depending on the circumstances of each transaction.
That said, providing a straightforward and positive customer experience is important to us, and we’ll use your feedback to help improve our processes. We’ve registered your concerns as a complaint and will carry out a full review of your experience. We’ll investigate what happened and provide you with a formal response once our review is complete. If you have any other questions in the meantime, please don’t hesitate to let us know.
Best,
The Gen H Team
We are very happy and satisfied by your…
We are very happy and satisfied by your promptness. Extreamly, thankful to Gen H.
Regards
Kunnel Varghese Kurian
Ancy Varghese
Angelin Sara Varghese
29 lipca 2026
Considerate
26 czerwca 2026
Very good and very quick service
Very good and very quick service specially for new clients which has low to medium income source.
27 czerwca 2026
Everything
21 lipca 2026
Odpowiedź od Gen H
Hi there Marc,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Odpowiedź od Gen H
Hi Wendy,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help and you found us fast, efficient and reliable.
We wish you the best in your home.
Best,
The Gen H team
Gave me a mortgage I never thought I could get :)
I am so happy to have been accepted for this mortgage, its something I never thought I could do post divorce. Its amazing that I have been able to preserve a safe and stable home for me and my children. Cannot thank you enough.
17 lipca 2026
Odpowiedź od Gen H
Hi Debi,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your new home.
Best,
The Gen H team
Odpowiedź od Gen H
Hi Parvez.
Thanks so much for taking the time to leave us a review. I’m so glad you had an amazing experience with us and we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Odpowiedź od Gen H
Hi Ibrahim,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
My experience with GH was very…
My experience with GH was very positive. Their checks were straightforward and made the process much less stressful. Although their rates are quite expensive, they worked hard to secure the offers we needed. Thank you, GH, for your support.
16 czerwca 2026
Odpowiedź od Gen H
Hi there,
We're so pleased you had a positive experience and that we were able to make the process less stressful.
We always do our best to offer competitive rates. While we may not always be able to compete with high street lenders on rates, our focus is on helping clients who have affordability constraints or more complex circumstances find a suitable solution.
Thank you again for your kind feedback—it was a pleasure to support you.
We wish you the best in your home.
Best,
The Gen H team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.