Hello, I bought two pairs of shoes. Pikachu and Charizard and both came earlier than expected. They didn't arrive at the same time but within the expected time window. I like the bonus of getting... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These people keep asking me how I like my items, but they have been sitting somewhere in Romulus for the past 10 days. I have contacted them and let them know 3 different times o was concerned with my... Zobacz więcej
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Company promotes J1 shoes. While they are fakes with cheap materials. Horrible experience don’t waste your money unless you want cheap shoes that won’t last long. False information very misleading
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I had bought shoes there. Printing is soo freaking poor quality and low resolution. Totally different than on the photos. Cheaply stinking shoes worth max. 10 Euros with out "nice picture" costed me 9... Zobacz więcej
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Informacje dotyczące firmy
- Klub anime
- również w kategorii:
- Odzież z nadrukami
- Sklep odzieżowy
Napisane przez firmę
The Art Of Anime Custom Shoes
Dane kontaktowe
Stany Zjednoczone
- support@gearanime.com
- gearanime.com
3,1
Średnia
161 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 25% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The shoes looked absolutely AMAZING
The shoes looked absolutely AMAZING! Almost smiling as big as Luffy was on the side of my shoe.
4 czerwca 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Chris,
Thank you for your review, our team really happy to know that.
If I could leave a negative number
If I could leave a negative number, I would. In early April, we ordered Anime Sneakers for our granddaughter's 14th birthday in mid-May. I tracked the order and confirmed that in late April, the order was stateside in NY. I continued to follow up where tracking stalled and repeated status inquiries; were met with reassurance that the order was in process. On June 2, it was confirmed that our order was part of a larger order confiscated by customs. In other words, no birthday present would be arriving at all. We had time to make other arrangements if we were advised of the situation in April, but no one notified us. I had to chase the company. Total bummer.
1 czerwca 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Diane,
We're truly sorry to hear about your experience, and we completely understand how disappointing this was — especially when it was meant as a birthday gift for your granddaughter.
The delay caused by unexpected customs intervention was completely out of our control, but we acknowledge that we should have communicated the issue much sooner. You absolutely deserved timely updates, and we sincerely regret that you had to follow up on your own.
We’re actively working to improve our communication process for rare cases like this, and your feedback is incredibly helpful. While we know this doesn't make up for the missed occasion, we’d like to offer a store credit or a free replacement if you’re still interested.
Please reach out to us directly at [support@gearanime.com] so we can make this right.
Thank you for bringing this to our attention, and again — our sincerest apologies for the inconvenience caused.
Exactly what I wanted
Shipping took a little bit (which gear anime is upfront about) but I am super impressed with the quality and art on the shoes. Got the Aki fox devil shoes and they are sweeeet!!!
24 maja 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Jon,
Thanks so much for the awesome feedback! 🙌
We're glad you love the Aki Fox Devil shoes — that design is one of our personal favorites too!
While shipping can take a bit due to custom production, we’re thrilled to hear the quality and artwork made it worth the wait.
Enjoy rocking your new kicks, and thank you for being part of the GearAnime community! 🖤👟
It has been a horrible experience!!
It has been a horrible experience!!! I ordered a pair of shoes for my grandsons bday march 24th and I still haven’t received them.I send emails and all they send back is telling me to be patient. It is now the 27th of April and I am so disappointed with this company.
24 marca 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Elizabeth,
Thank you for your order. I'm so sorry to hear that.
Could you send us a information of your order, please?
Our team will check and response ASAP.
Best regards!
100 LEGIT
Not only did the shoes come an entire week early but I received numerous email updates informing me of its every move. The shoes look exactly as pictured and people were constantly asking me where I got them when I attended Anime Sunika. I’ll be buying all the shoes for my straw hat pirates!!
22 lutego 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Ashley,
This made our day — thank you so much! 🙌
We’re thrilled to hear your shoes arrived early and got so much attention at GearAnime. That’s exactly the kind of energy we love to see 🍥✨
We can't wait to help you complete your full Straw Hat Pirates collection — Luffy would definitely approve 👒💥
Thanks again for your support and for spreading the fandom love!
— GearAnime Team
False information. Shoes are cheap fakes
Company promotes J1 shoes. While they are fakes with cheap materials. Horrible experience don’t waste your money unless you want cheap shoes that won’t last long. False information very misleading
18 marca 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Jasmine,
We’re truly sorry to hear that you had a negative experience, and we appreciate you taking the time to share your feedback.
At GearAnime, we create made-to-order custom shoes using high-resolution printed artwork and durable synthetic materials. While we are not affiliated with major sneaker brands like Nike or Jordan, we are fully transparent that our designs are inspired by pop culture, anime, and fan art – not official collaborations.
We never intend to mislead, and we clearly state on our website that these are custom, handcrafted items made to order. That said, we take quality concerns very seriously. If you received a defective product, we’d love the chance to make things right.
Please contact our support team at support@gearanime.com with your order number, and we’ll be happy to assist you.
Thank you again for your feedback – it helps us improve.
GearAnime Team
Terrible service
Ordered a size 8.5 as my son wears for all his shoes. They were way too small for his feet. Ofcourse in reading the reviews we all know THEY DONT/WONT EXCHANGE. Now we're stuck with these shoes. I have no idea what to do with them now. Smh.
16 marca 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Monique,
We’re really sorry to hear the shoes didn’t fit your son properly — that’s definitely frustrating, and we completely understand your disappointment.
As all of our shoes are made-to-order and personalized, we currently don’t offer exchanges. That said, we always want to make things right for our customers wherever possible.
If you’d be open to it, please reach out to us at support@gearanime.com with your order number. We’d love to offer you a special discount code for your next order, or help suggest options to rehome the pair (some of our customers have success gifting or reselling them).
Thank you again for your feedback — it helps us improve.
Warm regards,
GearAnime Customer Experience Team
Customer service is bad.
Customer service is bad.
The shoes are about the artwork, which is as pictured, but the shoe quality itself is poor. It's very walmart/kmart/target store brand shoe style, however if you prioritize the art then you can look past that. What I can't look past is poor customer service, I was sent the wrong shoe size- I don't know when the size got changed out of my basket (because they have a convoluted system where you have to click a link in your email to sign in), so I was willing to pay shipping I asked customer service for an exchange- but they were completely unwilling to help at all since I couldn't prove they were "at fault". Which is crazy to me because it's not like I was even asking them to cover any of the costs, just to ship out the correct size. But lesson learned, I'll never purchase from them again and have a pair of shoes that are 5 sizes too small to remember them by ^_^
**In response to their response, I'm good on them pretending to care just because it's trustpilot. I've already found them a nice "rehome" without help and will be keeping all of my money in the future. **
1 lutego 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Usagi Felton,
Thank you so much for sharing your experience — we’re truly sorry to hear that your order didn’t go as expected.
We totally understand your frustration, especially when it comes to sizing and how our customer portal works. Our intention is never to make things complicated, and we’re always looking for ways to improve both our system and our service.
While we do rely on the customer-selected size during checkout to process made-to-order items, we hear you loud and clear: the process felt confusing and rigid. That’s something we’re actively working to simplify.
We also apologize if our customer service response came off as unhelpful — we always aim to be flexible and empathetic, and we clearly fell short here. If you’d be open to giving us another chance, we’d be happy to offer a special discount on a future order, or suggest ways to help rehome the pair you received.
Your feedback means a lot, and we’re grateful you took the time to write it.
Warm regards,
GearAnime Customer Experience Team
Never got my order-require full refund!
2 lutego 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Nancy, Thanks for reaching out — we’re sorry to hear you haven’t received your order!
According to USPS tracking, your package was delivered on [March 7, 2025, 1:03 pm] to the address provided during checkout:
📦 https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=92612903574903000014468788
Sometimes, packages may be picked up by a family member, neighbor, or held at a secure location. We recommend checking with others in your household or contacting your local post office directly with your tracking number:
🔗 https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=92612903574903000014468788
If you're still unable to locate the package after 48 hours, please let us know — we’ll be happy to help file a claim with USPS and explore next steps.
Thanks again for your patience, and we're here to support however we can.
Warmly,
GearAnime Support Team
The website was very easy to navigate…
The website was very easy to navigate and they had great selection of merchandise. The designs are beautiful and fit the shoe style great. They are very honest on the shipping time and how long your order will take to arrive. Ordered twice from GearAnime and they gave great quality and very good price for the item.
28 lutego 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear,
Thank you so much for your kind words – we’re thrilled to hear that you loved both the shopping experience and the product design! 🙌
We’re especially happy that you appreciated the clarity on our shipping timeline – that means a lot. Your support (not just once, but twice!) truly motivates our team to keep doing better.
Looking forward to creating something awesome for you again soon 💛
— GearAnime Team
Great online store to find geeky shoes
Great online store to find geeky shoes! I was skeptical to purchase from there since I had only seen ads online but they are legit. I bought 2 pairs of shoes and they arrived without any issues.
3 lutego 2025
Opinia niezależna
Odpowiedź od GearAnime
Dear Alice,
Thank you so much for giving us a shot – we totally understand the hesitation with online ads, and we’re so glad we could earn your trust!
It means a lot to hear that both pairs arrived smoothly and met your expectations. We're thrilled you enjoyed our geeky styles — and we’ve got even more fun designs coming soon 👟✨
Thanks again for supporting a small team that loves making fandom wearable 💛
— GearAnime Team
100% real and amazing 👏 can't wait to…
100% real and amazing 👏 can't wait to buy again the only problem was the name spelt on the side was spelt backwards 🤔 but I told them sent a picture and they promised to replace it so I can't wait for them
4 marca 2025
Opinia niezależna
it's nice shoes
It took awhile when we receive it but it;s worth it because my son love the shoes, thank you
1 marca 2025
Opinia niezależna
Supero mis espectativas
Supero mis espectativas, estan hermosos los tenis. Son para regalo a mi hijo y le encantaorn. Tenia cierta duda por ser una pagina fuera de lo cotidiano de amazon y otras apps pero en verdad muy bien. Felicidades.
3 marca 2025
Opinia niezależna
Product I ordered arrived much earlier…
Product I ordered arrived much earlier than expected, I think total turn around was about 2 weeks. Product is wonderful, very happy with my order. Will definitely order again. They also kept me up to date when the product went into production, then when it was shipped.
3 lutego 2025
Opinia niezależna
If I could give no stars I would
If I could give no stars I would. I waited for over a month for my order (order placed 12-7-24 inquired on 1/25 promised a replacement would be sent right away 2/15/25 no product and nothing ordered) and ended up begging got help only to be told that they would replace my missing item. It has been two months and no replacement. I checked my account daily and nothing. I will be filling a report with PayPal as well. Run fast there are many anime companies selling the same thing, cheaper, and you receive your product in two weeks at the latest. If you have never listened to advice please listen now. You have been warned.
7 grudnia 2024
Opinia niezależna
J’ai bien reçu mes chaussures et j’en…
J’ai bien reçu mes chaussures et j’en suis ravi elles sont magnifiques bonne taille et correspondent bien à la description du modèle sur le site. Délai raisonnable
13 stycznia 2025
Opinia niezależna
They are scammers
They are scammers . They send the package to a P.O. Box near the address and say it’s delivered when it’s not. Don’t order from them
20 grudnia 2024
Opinia niezależna
Odpowiedź od GearAnime
Hi Sara,
I'm so sorry for any inconvenience. Could you double check again or email us (support@gearanime.com) about your order info our team will check and response ASAP. Best regards!
Make them wide
Ordering was really simple to do. I received the shoes in a good time frame. They do need to air out as they have a strong chemical odor at first. I ordered a size 11 and they are still not that wide. A wide shoe option is a must to ensure total customer satisfaction. Not having a wide shoe option really limits who your customers are and leaves out a vast amount of people looking for a product like this.
1 stycznia 2025
Opinia niezależna
Absolutely Great!!!
The product looked exactly like the image on the website. Shipping was faster than expected. My only issue was the website tracking and actual tracking didn't match up so it was a pleasant surprise when they showed up earlier than expected. I have already placed other orders for my family.
23 grudnia 2024
Opinia niezależna
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