GearAnime Recenzje 

161
•
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hello, I bought two pairs of shoes. Pikachu and Charizard and both came earlier than expected. They didn't arrive at the same time but within the expected time window. I like the bonus of getting... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

These people keep asking me how I like my items, but they have been sitting somewhere in Romulus for the past 10 days. I have contacted them and let them know 3 different times o was concerned with my... Zobacz więcej

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Oceniono na 1 z 5

Company promotes J1 shoes. While they are fakes with cheap materials. Horrible experience don’t waste your money unless you want cheap shoes that won’t last long. False information very misleading

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Oceniono na 2 z 5

I had bought shoes there. Printing is soo freaking poor quality and low resolution. Totally different than on the photos. Cheaply stinking shoes worth max. 10 Euros with out "nice picture" costed me 9... Zobacz więcej

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Informacje dotyczące firmy

  1. Klub anime
  2. również w kategorii:
  3. Odzież z nadrukami
  4. Sklep odzieżowy

Napisane przez firmę

The Art Of Anime Custom Shoes


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

161 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(161)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Pokémon surprise

Hello,

I bought two pairs of shoes. Pikachu and Charizard and both came earlier than expected. They didn't arrive at the same time but within the expected time window. I like the bonus of getting one free pair of socks to go with the shoes. The only concern was the shoe size because of it being a 1/2 between 7 and 8, but it worked out at the end.

10 października 2026
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Hi, thank you so much for the kind review, and for choosing two pairs from us! We’re really glad both the Pikachu and Charizard pairs arrived ahead of schedule. Since each pair is made to order, they can ship separately, so we appreciate your patience.

Thanks also for mentioning the sizing. Falling between half sizes is a common challenge, and we’re happy it worked out in the end. If you ever need a hand choosing a size for your next pair, our team at support@gearanime.com is glad to help, and we offer free exchanges within 30 days.

Enjoy your new kicks!
The Gearanime Team

Oceniono na 1 z 5

Lies! All lies!

These people keep asking me how I like my items, but they have been sitting somewhere in Romulus for the past 10 days. I have contacted them and let them know 3 different times o was concerned with my package NOT moving! These people also lie it says they are in Florida, when the package got shipped out of China! Thats a lie! Dont buy anything form These people unless you have a life time to wait for it to show up.

25 września 2026
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Dear Christopher,
I'm sorry about the delay and about the unanswered messages.
Each pair is made to order and shipped from our production partners overseas, and we should have made that clearer.
Please email support@gearanime.com with your order number and we'll resolve it today, with a replacement or refund if it can't be delivered soon.
Best regards!

Oceniono na 1 z 5

Worst experience ever

Worst experience ever. I ordered shoes and a shirt. Got the shirt and never got the shoes. I've tried contacting the support email and they responded a month later saying my shoes got lost in transit and asked if I would like a replacement pair sent. OBVIOUSLY I WANT A REPLACEMENT PAIR.!! It's now been 2 months and I have yet to receive my shoes or a refund and have not been contacted about them since and I have sent over 10 emails asking about them. At this point I'm reporting fraudulent activity on my bank to get money back and will never shop from this company again. Never in my life have I ever delt with an issue like this and I have ordered from all kinds of places before. I don't like hard earned money being messed with like this and false advertising and scamming bull crap. It's not okay and it will be reported since y'all don't wanna fix it.

1 lipca 2026
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Hi Grace,
I'm truly sorry. You should never have had to wait this long or send this many emails to get an answer.

Here is how we'll make it right: we'll refund your shoes in full within 24 hours, or send a replacement pair with priority tracked shipping.
Just reply to support@gearanime.com with your order number and tell us which you prefer.

Gearanime

Oceniono na 2 z 5

Shipping delays

Takes forever for anything to be shipped. I have been waiting for over a month and have not heard anything as to when the shoes I ordered will be shipped to me.

18 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I purchased three pairs of shoes

I purchased three pairs of shoes! Totally skeptical but saw others got their shoes and kids loved it! However, I purchased three last year and still haven’t received any of them. I asked for an update- “we are contacting shipping to get update” never heard back! Asked for a refund then - nothing! Still waiting and it’s been months now and still no reply! Horrible customer service- not impressed and now I have to fight my credit card company and the store for a refund! Crazy!!

24 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

I have been waiting over a month for my…

I have been waiting over a month for my sons order was dated to arrive 12/27/25. but when I track the order it says the same thing for over a month
Pre-Shipment
Shipping Label Created, USPS Awaiting Item
JERSEY CITY, NJ 07305
December 16, 2025, 7:42 am
I spent $114. I emailed them more then once and they reply the same thing over and over
Order #
Inbox
USPS package
Label created. Date pending
Order placed
From USPS
Tracking number

Gear Anime Support support@>
Sun, Dec 28, 2025, 10:38 PM
to me

Hello,
We are very sorry for the delay in receiving your package, especially since it was expected to arrive on the 27th.
Because of the peak holiday season, shipping networks are currently experiencing a massive volume of packages, which has unfortunately led to some carriers becoming overloaded. This is likely why your package appears to be held up in New Jersey.

Please continue to monitor the real-time progress of your shipment via the official USPS tracking link below:

We appreciate your patience while the postal service works through the holiday backlog to get your order to you.

Thank you,

Gear Anime Team

Best wishes and Merry Christmas!
We thank you for your patience and understanding.
For any other questions or concerns, please feel free to contact us via support@.com
We thank you again for choosing Gear Anime.
---
Kind regards,
Emily
Gearanime.com


----------------
To: support@.com (support@.com);
Subject: New customer message on Dec 27, 2025 at 5:53 PM;
28.12.2025, 08:54, "ShopBase" noreply@shopbase.>:
You received a new message from your online store's contact form.

Name:

Email:
Phone:
Product/Collection link:

Issue type: The delivery date has passed but I still have not received the goods

Order number: #

Message: When i track my package it keeps saying that it is in jersey still and it said it was supposed to arrive on the 27th

Shop Domain: w.gearanime.

I am upset and feel like I was scammed. I made a few calls and was informed on what to do to report the site as fraud. Its messed up cause this was my sons Christmas gift. And the ONLY reason I gave a 1 star was due it it gave me no choice. Be mindful before you place orders with this site you will lose your money. so I had to cut some of the email off

20 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Staggering poor quality

I ordered 2 pairs of shoes, a sweater, a phone case, and a pair of socks. One of the pair of shoes is printed backwards. The sweater is incorrect, it’s not a sweater it’s a zip up sweater which wasn’t what I ordered. The case is made of glass, obviously sensible as it broke day 2. The order was supposed to reflect a bogo for the sweater, hot charged for the sweater but the “free” item was the cheap socks. Overall the case was cool until it broke. Everything else is staggering poor quality.

16 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

My biggest complaint is their delivery

My biggest complaint is their delivery. I purchased priority shipping because I needed it within two weeks. Estimated delivery time said the package would arrive when I needed it. I paid and all was well. However, this was not accurate since 2 weeks later, I was final given a delivery time but it was more than 3 weeks out from the purchase date! That would have been the original date for free shipping so I can't imagine what the arrival date was if I didn't buy priority. I contacted them and they replied quickly with a refund of my shipping costs. Yet, they reminded me of their "policy." No matter how many clauses you have about procurement and shipping times, I paid extra because it stated an earlier arrival. I even gave enough time (14 days of a 6-8 day procurement schedule as stated) to get them sent out so I believed it! To me that's a scam and should be taken seriously. This was a gift so I had to go through all of this. I would not shop here if I didn't have to. I'll have to wait to see the quality if it was even worth all of this for a gift.

30 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing

This is by far without a doubt, the best custom animation company as well as other products. I personally have ordered somewhere around 28 to 30 pairs during the lifetime of having an account and will recommend and continue to order at high volume from this place because their customer service and the product they provide is without a doubt top-notch

26 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

My nephew loves his annual high tops

My nephew loves his annual high tops. But I've tried twice for the free socks. Ive never received. So i dont bother anymore. Just a fyi for the " free offer"

22 listopada 2025
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Hi there! 😊
We’re so glad to hear your nephew loves his anime high tops, that makes our day! 👟💖
About the free socks - it looks like the offer requires adding the socks to your cart and applying the promo code at checkout for the system to include them automatically.
Thank you so much for your support and for letting us know! 🙏

Oceniono na 5 z 5

Good shoes!

When I first found Gear Anime I was a little skeptical on if it was a legit website or actually good quality but I decided to buy a pair of shoes, I got some pink Nezuko shoes. They delivered on time and they are very comfortable and true to size! The quality is also amazing, they are my favorite pair of shoes now but I rarely wear them because I want to keep them in good condition. Definitely worth the money though!👍🏻

12 listopada 2024
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Thank you so much! 💖
We're really glad you took a chance on us and even happier that your Nezuko shoes fit perfectly and became your favorite pair.
Thanks for trusting our team of anime fans! 👟✨

Oceniono na 1 z 5

I never got the item I paid for

I never got the item I paid for. It was delivered to the wrong address

14 sierpnia 2025
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Hi there,
We’re really sorry to hear about this experience, that’s absolutely not what we want for our customers.
If the tracking shows your package was delivered to the wrong address, please contact us at support@gearanime.com
with your order number.
Our team will work directly with the carrier to investigate and help resolve this for you, whether that means reshipping or offering a suitable solution.
We appreciate your patience and will do our best to make this right.

Oceniono na 5 z 5

Every shoe I bought from gear anime…

Every shoe I bought from gear anime matches all my hats and people are so amazed on how my shoes look 👀 nice and every design is unique. No lie you can’t go wrong with gear anime. If had more room I’d order a few more pairs seriously. Go get your anime shoes from them!

30 kwietnia 2025
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Dear Patrick,
Thanks so much for the awesome feedback! 🙌
We're glad you love our anime shoes.
Enjoy rocking your new kicks, and thank you for being part of the GearAnime community! 🖤👟

Oceniono na 1 z 5

Horrible

Horrible! Never received my order. Dont order from here!

11 czerwca 2025
Opinia niezależna
Logo GearAnime

Odpowiedź od GearAnime

Dear Melvin,
Thank you for your order. Could you give me your order number or contact us via Support@gearanime.com, please? We will check and response ASAP.
Regards!

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