We ordered a processor almost two weeks ago- and zero update on shipping, or when it could possibly be expected, nothing. That’s a lot of money to take and then give no update on where the product is,... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Received in a timely manner. Product easy to instal on existing equipment.
The unit I bought is too expensive for not giving me good service and every time I complain I am told that I can return for service but I will have to pay for shipping which is not even guaranteed tha... Zobacz więcej
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Incredible customer service and products. I can always count on quick turnaround when I need a resolution for my business equipment. It's also easy to replace products / parts for my equipment. It alw... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Garfield Commercial Enterprises is located in La Mirad, California and is among the largest American manufacturers of equipment and furniture for the cosmetology, beauty, barber, day spa, nail, and tattoo industries. Our portfolio of products includes salon chairs styling chairs barber chairs facial steamers vaporizers hot towel cabi cabinets uvc germicidal sanitizer sterilizers spa equipment barber chairs shampoo chairs shampoo bowls backwash systems sidewash systems wallmount dryer mobile dryers dryer chair infrared color processor hair steamers ionic hair dryer color trays salon stations facial trolley cart pedicure chairs nail salon furniture esthetician cart antifatigue salon mats salon rollabouts carts task stools esthetician stool salon items nail equipment pedicure carts spa carts beautician salon supply hydraulic chairs salon sinks salon furniture barber station.
Dane kontaktowe
15977 Heron Avenue, 90638, La Mirada, Stany Zjednoczone
- 1-888-731-6671
- info@garfieldint.com
- garfieldcoment.com
3,6
Średnia
62 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Top notch products
I have purchased all my steamers, Mag lamps, and towel cabbies from this company for the last 15 years. If things ever break ( which they rarely do) they have all the replacement parts needed to keep machines running and in tiptop order. Their customer service is also friendly and helpful.
6 listopada 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We appreciate your feedback and your support.
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We appreciate your feedback and your support.
Charged my credit card immediately then…
Charged my credit card immediately then took 3 weeks to ship product.
30 października 2021
Very satisfied
29 października 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We appreciate your feedback and your support.
Awesome experience
Awesome experience! The online chat was very helpful and quick to respond. Can’t wait for my order to arrive.
23 października 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We appreciate your feedback and your support.
Great experience very helpful!
21 października 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We appreciate your feedback and your support.
Quick ship just what I needed to make…
Quick ship just what I needed to make my cabby light turn on again!
10 października 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We appreciate your feedback and your support.
We ordered a processor almost two weeks…
We ordered a processor almost two weeks ago- and zero update on shipping, or when it could possibly be expected, nothing. That’s a lot of money to take and then give no update on where the product is, but send out “how did we do” surveys instead.
8 października 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
We are sorry about the shipment delays with your order. The Garfield - Factory Service Center had contacted you on 09/23/2021, same day of your order, to notify you of this delay. This item was something we had anticipated on having in-stock and ready to ship by now, but unfortunately, due to the port congestion (currently with over 70 cargo ships waiting) at the Long Beach port, we still do not have the item currently. We will contact you to confirm via email to confirm the cancellation of this order. Again, we apologize for the delay.
This is Awesome!
3 września 2021
Barber chair
This Barber chair was NOT worth the money! it does not recline back enough for the shampoo bowl. Very uncomfortable for customers, also doesn’t recline enough for shaves as well. I’m very disappointed with it.
26 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you for reaching out. We love hearing feedback from our customer, and we are sorry that you're not happy with the product. While the Kelton Barber chairs features a wide angle of recline, we also understand that it may not be able to adjust to meet the height of all wall-mounted shampoo bowls at all barber stations. Because there's no universal standard for mounted-heights for shampoo bowls, the mounted height can vary greatly from station to station and from business to business. We will definitely take your input in consideration as we make improvements in the future iterations of our products.
Extremely happy with the speed of…
Extremely happy with the speed of shipping and quality of products.
Will def shop agin!!!!
26 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We hope you'll love your new PARAGON Superaire Extra-Large Capacity Hair Dryer.
Great selection of products for salon…
Great selection of products for salon as well as Great customer service!!
26 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
We love hearing from our customers! Thank you for your vote of confidence and we know you'll love your new PARAGON Infrared Color Processor.
Garfield was very helpful in…
Garfield was very helpful in determining what replacement hoses I needed for my wash station. I gave a 4 star rating only because it comes with the sprayer and I only needed the hose because I use Ecoheads. Delivery was actually faster than expected especially in the height of Covid. Thank you, Garfield!
26 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you! We know when you need a part... you needed it yesterday! The UPC-listed GLT05 Sprayhose and Sprayheads (sprayer) are sold as a set. We hope you'll enjoy years of use!
Dryers came quickly easy assemble and…
Dryers came quickly easy assemble and they work well. Super happy
26 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you for your input! We know you'll love the new Graeson GN8600 Orian Salon Dryer as much as we do!
Don't do business with these people!
If I could give this place a zero star I would. I bought a hooded dryer back in July. As soon as I received it I knew it was a piece of junk. The down arrow had the temp go up and the up arrow had the temp go down. I could have lived with that had the dryer not sounded like it was about to explode every time we put it on. The shaking and rattling made it impossible to use as it was deafening to the client. I called and spoke with someone in customer service who said they would email me back with directions on how to fix this because it was probably an issue that occurred in transit. Also said he would mail me this sticker thing that I could place on this part inside the dryer so it would stop it from ever happening again. He said this would get me by while they shipped out a new dryer. Never got the email. Never got the sticker. Called again and someone else helped me and emailed me these troubleshooting directions. We took the whole thing apart and it didn't help at all. Called numerous times for the status on the new dryer. Was told it was shipping the following Friday and at the latest Monday. Called a week later and was told they couldn't find my replacement order. Called again and was told that they could walk me through troubleshooting lol!!! Called again and was told they would ship it out at no charge and that there were "hundreds" in stock but had to get approval from the boss to ship it no charge the next morning. Called the next morning and was told there were none available till October?! What the hell?? I now realize I'm getting the run around and I'm out $240. This is now 5 weeks after the order was placed! I was told they could refund me. I actually gave them the credit card info via email which I still have saved. I call 3 days later as I've not seen the credit and I was told, are you ready...."the checks in the mail!" LOL! SUUURE IT IS! I have contacted my credit card and will be reimbursed but if you want to save yourself a headache and some money DO NOT DO BUSINESS WITH THESE I D I O T S! I have asked to speak to supervisors or anyone that can help and am told "i'm it" by the person answering the phone. I'm going to post this to anyone that will listen as companies like these are scams and are taking advantage of hard working Americans!
25 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
As fellow, hard-working Americans, we want to thank you for your input and we are sincerely sorry about the negative experience with your order. We strive to 'hit one out of the park' with every order, but it sure seems we really struck out with your order. We take full-responsibility for the damaged dryer, and despite our troubleshooting efforts, we were not able to get you a quick fix. Our priority is to have your full-payment returned asap, and we have already sent you a check-refund via certified mail, as requested. Again, we apologize about the damaged delivery, and we will work hard to improve our delivery process to minimize damage.
RIP OFF
RIP OFF - STAY AWAY - NO RETURN POLICY - spent $6000 dollars and they even would not exchange for working equipment - got ripped off man !!
25 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you for your input and we are sorry about the negative experience with your order. There's a return policy and window of time to return products. Unfortunately, in this case, we cannot accept returns so beyond the return period. We are still offering additional remotes to you free of charge and they will be sent to you as soon as they are available.
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you for you input. We appreciate your feedback and hope you will enjoy your PARAGON Almont Dryer Chair and Graeson Orian GN8600 Digital Salon Dryer.
Even though we had some damage to our…
Even though we had some damage to our shipment, they were responsive and sent a new one out asap. I really enjoyed my experience with your co. and will continue to do business with you in the future! Thanks!
25 sierpnia 2021
Odpowiedź od Garfield Commercial Enterprises, Inc.
Thank you for your input. Our production team will work on improving the delivery process and protections to help minimize transit damage in the future. We hope you will enjoy your new Graeson Orian GN8600 Digital Salon Dryer.
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