Ordered outdoor furniture cover on 1st May delivery stated as 4th May. After ordering, delivery date unavailable. Nothing from the company for over a week, took several attempts to get through on the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fabulous quality sunbeds! I cannot fault them...perfect looks and soo comfortable! arrived exactly on time, perfectly packaged, delivered by very helpful and polite delivery drivers. Isaw these sun... Zobacz więcej
Beware-Ordered item in stock this means it’s somewhere between China and their warehouse. They misled me a total of seven times. Awaiting a refund and yes misled me again. Still waiting. Their accoun... Zobacz więcej
Rang Gardenman on Wednesday to purchase an Winchester 6 seat bar set with ice bucket that showed as in stock. Worried about other reviews, I was quickly satisfied by the sales person that the item wa... Zobacz więcej
Informacje dotyczące firmy
- Sklep z meblami ogrodowymi
- również w kategorii:
- Sklep ogrodniczy
- Sklep z meblami zewnętrznymi
O Gardenman
Napisane przez firmę
Welcome to Gardenman, one of the UK’s most trusted online garden furniture retailers. Our focus on customer service, low prices and free next working day delivery has put Gardenman at the forefront of the garden furniture industry. We specialise in providing you with superior service, from your online experience through to delivery and beyond, leaving with an outdoor set you’ll be satisfied with years to come.
A message from the Gardenman team
We hope you are keeping safe and well. Gardenman wants to reassure you that, as restrictions relax around the country, we are still doing our utmost to keep our customers and staff safe, and get your order to you as quickly as we can.
Our showroom is open as normal. Our in-store garden furniture experts are ready with a warm welcome and lots of product knowledge to help you choose your perfect gardenware.
We stock a wide range of well-known brands such as Maze Rattan, Maze Living and Signature Weave, all for some of the best prices on the market too. Whether you’re looking for an outdoor dining or casual set, sofa or bar sets, day beds or sun loungers, furniture covers, parasols, garden chair cushions, accessories or garden storage, we’re sure to stock it.
Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm. Please call 0333 2008 333. You can also visit https://www.gardenman.co.uk/stores for more details.
Shop online 24/7 by visiting us at www.gardenman.co.uk
We are delivering as normal. We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £100 received & security checked before 4pm.
Please visit https://www.gardenman.co.uk/delivery for more information on all of our delivery options.
All deliveries will follow social-distancing guidelines. Delivery personnel are equipped with PPE and will adhere to distancing guidelines.
Dane kontaktowe
3-23, Suffolk Road, Lowestoft, NR32 1DZ, Suffolk, Zjednoczone Królestwo
- 0333 2008 333
- customerservices@gardenman.co.uk
- gardenman.co.uk
3,8
Dobra
158 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Customer Service
Excellent Customer Service
Unfortunately I had to cancel my order for a garden sofa set as I no longer required it. I spoke to a gentleman on two occasions with regard to my order and received a full refund on the same day as I finally requested one. I don't normally write reviews although I admit to being guided by them. Garden furniture is expensive and with the delays everyone is facing at the moment a big decision for some of us. In my experience I would not hesitate to use this company again. I can also vouch for the quality of the product as I ordered the same set after being very impressed with one my friend had bought from Gardenman last year.
18 maja 2021
Opinia niezależna
Was sceptical at first as not heard of…
Was sceptical at first as not heard of this company and very few reviews about garden furniture. Order was placed delivery was prompt called a few times for update and every time someone got back to me. Would use again.
14 maja 2021
Opinia niezależna
Delivered on time and a fabulous…
Delivered on time and a fabulous product. We are enjoying sitting on the comfortable chairs with our wine on ice. Thank you for the great experience
14 maja 2021
Opinia niezależna
Very Happy With My Firepit Corner…
Very Happy With My Firepit Corner Dining, used it last night and I'm very impressed, , called the Salesline to place my order and Lindsey was very helpful. It had a 4 week wait which was explained in full that their might be a delay due to Shipping, I'm very happy it arrived 2 days We'll Done Gardenman, I'm now going to order a Cover
14 maja 2021
Opinia niezależna
Very good customer service
Very good customer service. Strong and reliable communication.
13 maja 2021
Opinia niezależna
Love this sofa....
Love this sofa and for the price I was expecting something perhaps less aesthetically pleasing. It’s very comfy too and looks amazing on my new decking. Very happy with the quick delivery. Unfortunately the van broke down on first attempt which was within a week of my purchase but company called with as much notice as possible to let me know and rearranged for literally the next working day and very apologetic. Definitely recommend.
13 maja 2021
Opinia niezależna
False advertisement of stock…
False advertisement of stock availability luring customers to purchase! Terrible experience! Purchased a hard to find sofa set based on website stating they had 2 in stock with delivery date of 27th April. Took my £2.5k received email confirmation confirming delivery date. Contacted the firm 2 days later to check progress to be informed that this item wasn’t in stock and had been discontinued! Told them I purchased based on website stating in stock availability! Which were still advertising stock availability on the day they informed me! Was then informed the stock wouldn’t be back in until December, wait a minute you’ve just advised me it was discontinued 🤷🏼♀️ Was then ask if they could suggest an alternative! Definitely not and now I’m still waiting for my refund.
Sent complaint email which wasn’t acknowledged, had to chase to confirm both complaint and my refund!
Absolute terrible experience please do not buy from this firm! I feel for the employees I hope they get treated better than their customers!
29 kwietnia 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.