Gardengreatness Recenzje 

I ordered a water feature for my sister and her husband for thete 25th Anniversary, when it was opened it was badlywrapped and it had a brocken part. I purchased this through B &Q i contacted them they said thevwould get it touch with garden grateatness and was told to give it 48hrs. This has been going on since 28/07/26 i have contacted garden greatness on several occasions by email and they have ignored everyone of them, so i would not recommend this company they are good at selling but not good at acknowliging faults. Please do not buy from this company they are cowboys. I will be reporting this company to trading stamdards.

Avoid!!! Avoid!!! Avoid!!!

Placed an order for an outdoor box via Tesco. Order never arrived. Zero communication. Thanks to Tesco i managed to get my money back but still avoid buying anything from Garden Greatness

I placed 2 separate orders with this supplier through b&q. Neither were delivered and no response to the numerous attempts to contact them regarding this. B&q clearly do not verify their sellers properly nor do they take responsibility for them. Wouldn't shop with either of them ever again.

Placed an order that was never received, sent countless emails over 6 weeks no one ever replies worst company i have ever dealt with in my life. DO NOT PLACE AN ORDER WITH THIS COMPANY

Absolutely shocking company DO NOT USE
Ordered an item , it never arrived, contacted twice for refund or replacement and a bot said my details had been passed on to customer service and someone would be in touch..nobody gets in touch! Luckily I went through my bank and got my money back that way. AVOID AT ALL COSTS, this seems to happen alot with them

At first I was very happy I bought a wall clock. Looks great and delivered no problem.
The issue came a few months later when the clock decided to start having issues. First off I contacted them asking for advice which they basically said they can’t do anything as it had past its 1 month warranty (which for the price I paid I thought that was poor) after going back to them they came back with a partial refund of £10 which I accepted.
Then everything went quiet, no refund, no response to any emails I sent, no phone number to call. Nothing.
Why offer a refund and not follow through with it. Very very poor and will not be using them again or recommending them. Reading other reviews I’m surprised they are still in business. Avoid.

Checked Tesco marketplace website today - states Garden Greatness is no longer an active seller and a link to contact them if problems with previous orders. Please do this if affected by them, chase Tesco, contact bank/paypal if possible re charge back on cards etc, don't give up. Still waiting for a reply from CEO of Debenhams by the way...

Ordered three statues. Only 1 arrived but in a box big enough for all 3. Emailed them at time of delivery and three times afterwards to query when the remaining two are arriving, or requesting money back and have ignored each email, no response received. Unfortunately only spotted they have a lot of previous for this some one month later. Lesson learned to check provider before buying online. Really disappointing and find it disgusting companies can act so dishonestly.

Like so many others, ordered a fire basket with this 'company' through Tesco Marketplace, therefore trusting it to be a safe bet. How wrong I was!
Was meant to be a birthday present, so ordered well in advance, and estimated delivery given by Tesco on their behalf was a few days.
Three weeks later and no sign, no updates and absolutely no replies to emails or phone calls / voicemails left!! Clearly a complete sham of an outfit!
However - to all people, incl. Hannah, who say they have had no help from Tesco (can't comment on other partner sites) I complained to them after the obligatory attempt to contact GG Ltd. They also tried to reach out to them for answers, and received no reply (surprise!). Therefore, after a couple of weeks of waiting, they have stepped up and are refunding me the amount paid.
Just persist with them - they do have an obligation to their own customers! Good luck!

Update 7/8/26
Did receive refund via Tesco and have added my voice to Trading Standards regarding this company.
Hopefully they will be stopped before too long!

Please, whatever you do, do not order from this company. Based on my experience, I believe it is not a trustworthy seller.

I placed an order through the Tesco Marketplace, expecting the purchase to be secure. Unfortunately, neither Tesco nor Garden Greatness Ltd has responded to my enquiries.

I spent £80, and more than a month later I have still not received my order. I have received no dispatch notification and have found it extremely difficult to contact the company.

As a result, I am now contacting Trading Standards to report my experience and investigate the matter.

Terrible company, we ordered a mirror which was supposed to have been dispatched but of course we never received it, even though they said it had been delivered, eventually managed to speak to a human who asked if we would like a refund or another mirror, we chose to have the mirror again. But of course nothing has arrived and after emailing the Company have heard nothing back.
We received our money back from Pay Pal thank goodness.
Avoid at all cost !!

I sent an item back, can see its been delivered too them, chased the refund twice and am getting no response - AVOID this company

No goods, promised a refund but not received.
Please read reviews and buy elsewhere.

One star would be too many. They have taken money for a terricotta urn and are now blanking me! I ordered through Tesco market place.I would like to hear from other customers who have used this company as they need to be stopped! They are used by Tesco, B&Q, Ebay and Debenhams and I am in the process of contacting them all to stop being a front for this company. I wrote to this company today and a man called me straight back saying this was a different company called Garden OF greatness! It seems possible that the other company are using this company's details as they don't sell on marketplaces.Hopefully having now reported this it might get sorted.
I am determined to get my £70 back .

My order did not arrive. I emailed them and they responded promptly and politely giving me a revised delivery date. My order again didn't arrive. I emailed them a few times more and never received a reply or delivery of my order. I'm commenting now as my money has been returned by my credit card company.

Paid good money for a damaged delivery box too small for the large wall clock. Frame coming off the back and glass. Glass was cracked. The frame was chipped. The back was cracked and chipped. The label looked as if it had been taken off another box and simply lightly stuck on the badly worn and damaged box I got. The clock only had one bubble wrap sheet on it, barely covering half of the top of the broken clock. No protection as a fragile item around the clock. The box had slits in the tape and was gaping open, held only together with a tape with fragile written on it. The online form doesn't work, it won't allow uploads of 2mb jpeg images or for typing into the order number box. Tried via logging into B&Q account and doing it that way and it still wouldn't work. Eventually found an email and mobile no. but no responses for requests for a full refund and for them to arrange a collection. DO NOT USE THIS COMPANY. COMPLAIN TO B&Q IF BOUGHT FROM THEM AS I HAVE. REPORT TO TRADING STANDARDS AS I HAVE.

Why do you not respond to peoples queries, This mirror is supposed to be delivered today 17th July, I will not be holding my breath after reading all these reviews. I really do not know how all these reputable companies use you or let you have any products on their web sites. This was first ordered on Debenhams who then stated after placing the order not available, I then found the same mirror on B&Q web site and ordered from them, not realising you were such a bad firm to deal with. After reading the reviews I really think Trading Standards should step in and stop you trading.

Everything is wrong with this Company. customer service none existent, Taken my money, no goods delivered, I am left with a loss of £44,99 and now have to do battle to get my money back, a thoroughly rotten company,do not deal with this Company through a B & Q or others. BE WARNED

Sent the wrong item and are refusing to replace it with the correct one I ordered! Ordered through Debenhams who are not helping either. I’ll be avoiding both companies from now on

I dont know how this website is still managing to sell through 3rd parties such as B&Q as its very clearly a scam site.
DO NOT ORDER HERE,ALWAYS CHECK THE REVIEWS.