Garden Essentials Recenzje 

479
Wynik TrustScore: 1 na 5

1,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.

Oceniono na 1 z 5

He sido otro cliente timado por esta empresa. Desde junio que hice la compra on Line del taburete de jardín, aun no he recibido la mercancía. La reclamé en julio y recibí un correo de una tal Carolin... Zobacz więcej

Oceniono na 1 z 5

Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!

Reakcja na opinię

Oceniono na 1 z 5

I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

479 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(479)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great Customer Service from the CS Team

It would have been 5 stars if it had been delivered on schedule. :-(; but that was probably out of GE's control.

14 grudnia 2015
Opinia niezależna
Logo Garden Essentials

Odpowiedź od Garden Essentials

Good Morning,

Thank you for your review. We apologize for the delay in receiving your order. This was unfortunately due to our courier company. We will be passing your comments onto them. We apologize for any inconvenience caused.
Kind regards
Garden Essentials

Oceniono na 2 z 5

Out Of Stock

The Item I 'Bought' online was out of stock!
The website said there was 5 in stock and allowed me to purchase the item.
I got a phone call later that day, to say no stock available and I would be refunded, possibly within 2 days!
Customer service was ok, but need to get the website updated!

14 grudnia 2015
Opinia niezależna
Logo Garden Essentials

Odpowiedź od Garden Essentials

Good Afternoon,
We are extremely sorry the item you purchased was out of stock. We did try to get this product from our supplier but unfortunately were unable to. I can see a refund has been processed to yourself. We apologize for any inconvenience caused.
Kind regards
Garden Essentials

Oceniono na 1 z 5

Only half my order delivered 😖

I ordered 2 of the same item, only one arrived. Still waiting for the second one to arrive.

7 grudnia 2015
Opinia niezależna
Logo Garden Essentials

Odpowiedź od Garden Essentials

Good Morning,

We are very sorry you only received 1 of your dining stations. We have looked into this with our courier company and it appears they have miss-routed the second parcel. We will have a replacement dispatched to you today. We apologize for any inconvenience caused.
Kind regards
Garden Essentials

Oceniono na 1 z 5

Product was very poorly packaged!

Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!

6 grudnia 2015
Opinia niezależna
Logo Garden Essentials

Odpowiedź od Garden Essentials

Good morning,

Please accept my apologies for this item arriving like this. This is not the kind of service we wish our customers to receive.

I will pass these comments on to the packing manager to ensure this particular product is packed more securely and safely in the future.

Kind regards
Robyn
Garden Essentials

Oceniono na 5 z 5

Mediym Trog.

I ordered a 1.8 metre veg trog, not a lightweight piece of kit, during the afternoon and it was here the next day. Just on standard delivery. Fantastic service. Thanks.

3 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Guardian growhouse.

Arrived within two days of ordering. One of the easiest things I have ever put together. Roomy and easy to manage. Nice and sturdy. Plants seem right at home!

27 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

Excellent service

My order went in on a Monday and I took delivery of the goods on the Thursday. Everything was well packaged. Excellent service all round.

23 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

Great Service

I ordered a med Veg Trug farmhouse kit and it was the best price on the web. Then came the delivery !! it was delivered within two days(considering I ordered it on a Saturday at about 5pm)it was unbelievable. I cannot fault the product or sevice from this company. I would highly reccomend them!!!!

14 listopada 2015
Opinia niezależna
Oceniono na 4 z 5

Bulldog Garden Rake

Product was cheaply priced compared to other retailers although it is quite heavy compared to my old leaf rake. I ordered the item on a Thursday and chose the Next Day Delivery option at a cost of £6.95. Unfortunately, this was overlooked and my order was sent out Royal Mail 48hrs, and did not arrive until the Monday. I queried this with Garden Essentials and they said they would refund me the difference in costs. Nevertheless, I would probably use this company again, but would not opt for Next Day delivery!

12 listopada 2015
Opinia niezależna
Logo Garden Essentials

Odpowiedź od Garden Essentials

Good Afternoon,
Thank you for your review. We apologize your order did not arrive next day as requested. There was a technical fault which caused your parcel to be sent 48hr service. This has now been resolved. We refunded the full carriage amount paid to yourself. We apologize for any inconvenience caused. We look forward to dealing with you in the near future.
Kind regards
Garden Essentials

Oceniono na 5 z 5

Great price and service

Great service best price on the internet and quick delivery.
seem a very professional company
My only criticism would be that when ordered it asked for any requests to be noted in provided text box. We asked for an indication of expected time of delivery to our home, or just AM/PM. This did not happen and delivery just turned up, luckily we were in and took delivery from driver who was friendly and obliging. Other than the no delivery time notification we are very happy with the service and the product Lazy Spa palm Springs hot tub is brilliant, better than we had expected.

12 listopada 2015
Opinia niezależna
Logo Garden Essentials

Odpowiedź od Garden Essentials

Good Morning,
Thank you for your review. We are very glad to hear you are happy with the service we have provided. We apologize we do not have the facility to provide our customers with an estimated time of arrival. We use outside couriers who unfortunately do not provide us with any specific times for our customers deliveries. We are pleased you are satisfied with your product.
Kind regards
Garden Essentials

Oceniono na 4 z 5

good service. good product.

I needed clarification regarding the order I wished to make and so I decided to telephone the company. I was given helpful advice in a prompt and efficient way. I now have exactly what I wanted.

9 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

Fast, efficient service

I turned to Garden Essentials when I couldn't obtain a fleece cover for my medium trug from my local garden centre. My order came within days and I am very pleased with my purchase.

3 listopada 2015
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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