Purchased a Teak Table & Chairs from Sloane & Sons We had a few minor problems but Callan Dealt with everything promptly and professionally The Quality is good and time will tell on the durabi... Zobacz więcej
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Purchased a Teak Table & Chairs from Sloane & Sons We had a few minor problems but Callan Dealt with everything promptly and professionally The Quality is good and time will tell on the durabi... Zobacz więcej
Reakcja na opinię
Bought a backless teak 1.2 m bench for our decking and it was delivered exactly as requested and on time . Excellent quality bench that looks good and feels comfortable to sit on . I was so impr... Zobacz więcej
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Ed and the wonderful team at Sloane and Sons have supplied us with the highest quality benches for our garden at an excellent price. Delivery was quick and the benches we had to construct were very ea... Zobacz więcej
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Reviewing the various options on the web, and having spoken to the company we decided to purchase 2 flat Armed Benches. I prefer to speak to people as an elderly OAP as opposed to ordering on line. P... Zobacz więcej
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Established in 1989 Sloane & Sons specialise in teak garden furniture such as benches, dining and lounge furniture. Our USP is that since 1989 we have manufactured ALL of our cushions and soft furnishing here at our purpose built facility in Burton on Trent. Unlike our competition who still import cheap foam and cushions we maintain our manufacturing heritage. Our grade A teak furniture is suited to domestic and commercial use.
Unit 1C Lancaster Park, DE13 9PD, Burton On Trent, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I purchased a Lutyens teak garden bench. The bench was delivered very quickly, the quality of the bench was brilliant and it looks great in our garden. I would certainly use them again.

Odpowiedź od Sloane & Sons Teak Furniture
I purchased a windsor teak garden bench via this website. i am very happy with the bench, its great quality. I phoned the number on the website before ordering and a very kind young man named Callan offered some helpful advice. I would recommend.

Odpowiedź od Sloane & Sons Teak Furniture
We have just taken delivery of 3 seater bench, it is very sturdy and looks amazing. Very pleased with the quality.

Odpowiedź od Sloane & Sons Teak Furniture
There is no guaranteed delivery date - they expect you to pay for an order when there is no guarantee of delivery date - an item has slipped 2 weeks in less that a week - simply not acceptable. The product may be good, but the service is far from.

Odpowiedź od Sloane & Sons Teak Furniture
The website was easy to navigate. We had a query with memorial plaque, the response by telephone was very quick, helpful & our requirement perfectly executed. Delivery was possible within a couple of days but we asked for a specific longer date again met. The Bench we ordered was just perfect for our requirements with excellent engineering finish.
Thank You Ed and team

Odpowiedź od Sloane & Sons Teak Furniture
In April 2023, I ordered two wooden garden sofas and two matching chairs, along with a full set of covers, as well as an eight-seater table and chairs from GardenBenches.com. I spent quite a lot of money on this order.
The order process was straightforward. I called to place the order and had a few questions. The person on the phone was very helpful and answered all my questions. Before I placed my order, they informed me that they were waiting for the stock to arrive and that delivery would take around three weeks, which was perfect for my needs.
Delivery arrived on time, without any issues. The delivery company brought all the items into our garden, which was very helpful. I was very pleased with the quality of the furniture.
We had chosen green covers, but a few of them faded very quickly in the sun. I contacted the office, and they immediately sent out a completely new set of covers. Their customer service was fantastic.
Overall, I was very satisfied with my experience and would definitely buy from them again.

Odpowiedź od Sloane & Sons Teak Furniture
High quality products delivered on time in my experience. We have ordered garden furniture and tub chairs from this company in the past - everything was A1.

Odpowiedź od Sloane & Sons Teak Furniture
My husband bought me an Oxford garden bench for Christmas. For obvious weather related reasons, we left it in its (undamaged) packaging in the garage until later in the Spring. When I came to construct it, I discovered that one of the diagonal sections of the backrest was damaged. I contacted Sloane and Sons, who were unhelpful and offered no resolution except for sending a bag of glue and some sandpaper in the post.
Had we bought the bench from Homebase, I might not have been so disappointed, but I was under the impression that we were buying a quality piece of furniture that would last for many years (hence the price). In fact, the diagonal backrest sections appear to be glued in place and the whole thing seems pretty flimsy, even leaving aside the damage.
Sloane and sons' reason for not offering an exchange was that we had not contacted them immediately after the bench arrived. My view is that if they aren't willing to guarantee the condition of their new products for more than a short period after delivery, they shouldn't be offering them for sale in the winter months.
In summary, I would recommend looking elsewhere for a higher quality product and better customer service.

Odpowiedź od Sloane & Sons Teak Furniture
Paid for bench in error - immediately cancelled and was promised prompt refund. Three weeks and three reminders later eventually got refund. Not good service in today's market

Odpowiedź od Sloane & Sons Teak Furniture
Well I ordered at 11am and my teak garden bench and cushion was delivered at 0840 the next morning. The delivery driver was excellent and unwrapped the bench for me and took the pallet away too. Very happy with the bench it’s solid and looks great

Odpowiedź od Sloane & Sons Teak Furniture
Excellent good quality and excellent good fast delivery service excellent well made that's why I've ordered another one very friendly delivery service we'll done all round very happy and so pleased thanks paul

Odpowiedź od Sloane & Sons Teak Furniture
Received bench 2 days after ordering,in excellent packaging on a pallet.
I love my Farleigh 5' teak bench with small dip in seat and cushioned cover
i can lie on my side ,with pillow,for a snooze (without falling out ! ! ) I can also
sit with a glass of wine on its wide arm and enjoy the sunset ! Or if you
prefer coffee at dawn (what ever is your cup of tea ! ! ! )

Odpowiedź od Sloane & Sons Teak Furniture
Octagonal table and chairs - excellent product and great customer service

Odpowiedź od Sloane & Sons Teak Furniture
Excellent teak bench. Bought as a 25th anniversary suprise gift. Names and wedding date carved into the wood. Absolutely beautiful. Solid bench. Well worth the money. The couple loved it. The service from Billy and the delivery driver scott was excellent. Thank you for excellent service and beautiful product!

Odpowiedź od Sloane & Sons Teak Furniture
The two-seater bench was perfect - hard wearing but beautiful! I was so impressed with how quickly it was dispatched. Excellent value for money. Many thanks.

Odpowiedź od Sloane & Sons Teak Furniture
Our new teak garden bench arrived within 24hours of ordering as promised. It was very easy to assemble, just tapping in dowels as indicated by the assembly plan and stickers on the arms, seat etc. Now that it has been sited in the garden, my wife and I can honestly say that it is a much needed and very attractive addition. The bench has exceeded our expectations, well done GardenBenches.com.
Brian and Cathy Edwards.

Odpowiedź od Sloane & Sons Teak Furniture
Really happy with my bench, arrived quickly and very well packaged. Absolutely fantastic to sit out in the garden of an evening. Highly recommended, superb quality bench.

Odpowiedź od Sloane & Sons Teak Furniture
Great bench and I am so pleased with the speedy delivery! Would recommend to anyone looking for a new bench! A***

Odpowiedź od Sloane & Sons Teak Furniture
Excellent company to deal with, fast and efficient service. Great quality Product.

Odpowiedź od Sloane & Sons Teak Furniture
I had a great experience with this compnay. Very friendly on the phone and guided me through their selection of benches. Once ordered it arrived the very next day.
Thanks

Odpowiedź od Sloane & Sons Teak Furniture
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