Purchased a Teak Table & Chairs from Sloane & Sons We had a few minor problems but Callan Dealt with everything promptly and professionally The Quality is good and time will tell on the durabi... Zobacz więcej
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Purchased a Teak Table & Chairs from Sloane & Sons We had a few minor problems but Callan Dealt with everything promptly and professionally The Quality is good and time will tell on the durabi... Zobacz więcej
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Bought a backless teak 1.2 m bench for our decking and it was delivered exactly as requested and on time . Excellent quality bench that looks good and feels comfortable to sit on . I was so impr... Zobacz więcej
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Ed and the wonderful team at Sloane and Sons have supplied us with the highest quality benches for our garden at an excellent price. Delivery was quick and the benches we had to construct were very ea... Zobacz więcej
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Reviewing the various options on the web, and having spoken to the company we decided to purchase 2 flat Armed Benches. I prefer to speak to people as an elderly OAP as opposed to ordering on line. P... Zobacz więcej
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Established in 1989 Sloane & Sons specialise in teak garden furniture such as benches, dining and lounge furniture. Our USP is that since 1989 we have manufactured ALL of our cushions and soft furnishing here at our purpose built facility in Burton on Trent. Unlike our competition who still import cheap foam and cushions we maintain our manufacturing heritage. Our grade A teak furniture is suited to domestic and commercial use.
Unit 1C Lancaster Park, DE13 9PD, Burton On Trent, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
purchased the Burford teak sofas. Slight delay in delivery due to a shipping delay - but all well communicated throughout. The furniture is lovely and extremely comfortable

Odpowiedź od Sloane & Sons Teak Furniture
The Volunteers at Stow Maries WW1 Aerodrome & the Family of a Senior Tour Guide - Les, wanted a suitable Memorial Bench to remember Les by. We decided on the Sandhurst Garden Bench (due to the Union Jack being part of the design) . I placed the order & contacted Callan (on several occasions) - who was extremely helpful with suggestions & advice. The order was delivered yesterday in good time (& perfect condition) for the day when his Family & Colleagues will Remember Les.

Odpowiedź od Sloane & Sons Teak Furniture
Great communication from the start. Feels like a family company. Ordered the Henley 1.8m teak bench for a memorial, having struggled to find ready assembled ones. Arrived on agreed day. Well made and feels very sturdy. Personalised brass plaque is lovely. Highly recommend.

Odpowiedź od Sloane & Sons Teak Furniture
We are very pleased with our Lutyens garden bench, which has just been delivered as a surprised Ruby wedding anniversary present to my wife. The quality is excellent, delivered as promised & and the engraved brass message makes it a very personal present!

Odpowiedź od Sloane & Sons Teak Furniture
From the outset, Callan was really helpful with my questions on the pre
Order process, costs and delivery times. This bench was for a memorial for a family member. Unfortunately my bench was delayed but Callan kindly sourced me another and had it shipped the same day. It has now arrived. The quality all round is superb! Highly recommended.

Odpowiedź od Sloane & Sons Teak Furniture
WOW Excellent throughout
Ordered at 11.30
Arrived next day
Beautiful Quality Wooden Bench
Will use this company again
Highly recommended
Julian Gloucestershire

Odpowiedź od Sloane & Sons Teak Furniture
3 years ago we bought the teak banana bench - over £600. It lasted under a year before the back came away from the rest of the body. Sloane sent us a new one… this lasted 2 years before the sides came apart. These benches look great but are really poorly made with thin dowels pegged right at the edge of the wood, so they give way. Fine to start with as the benches are glued together. So I complained to Sloane and they said it must have been used in a commercial environment and damaged, and I should glue and screw it together. At over £600? I think they should review their suppliers and quality control!
Follow up comments.
I have read Sloane & Sons reply and utterly reject their accusation that the bench has been used in a commercial setting in an unattended location. The bench is in my garden and has never been used by the general public.
After a polite conversation with their sales director, we are left at an impasse, with the only solution for me to deliver the bench to Sloane over 100 miles away for them to repair it.

Odpowiedź od Sloane & Sons Teak Furniture
Ordered the Westminster 3 seater flat arm with cushion and couldn’t be more pleased! The quality is excellent, the craftsmanship is superb, and it was very easy to put together with clear instructions. Outstanding customer service from the team, highly recommend this company!

Odpowiedź od Sloane & Sons Teak Furniture
I left this gift late for my wedding, these guys managed to arrange the carving and delivery on time, communication was fantastic and the product is amazing, very good quality.

Odpowiedź od Sloane & Sons Teak Furniture
Ordered a Lutyens Teak garden bench 4 seater with wooden carving as a thank you present to the Care home who looked after our Dad in the last months of his life. I am absolutely delighted with the quality of the bench & the carved message and the care home staff think it is absolutely beautiful. It is definitely a fitting tribute to our much loved Dad. The staff at Sloane & Sons were so helpful as I rang them before ordering, with concerns about the delivery. On the day of delivery they gave an estimated time slot and it was a pleasure dealing with them.

Odpowiedź od Sloane & Sons Teak Furniture
Excellent efficient delivery in 2 days.Seems good quality teak and we are delighted with the products purchased.

Odpowiedź od Sloane & Sons Teak Furniture
Good looking, robust and comfortable Bench delivered efficiently through the vendors who had previously been let down by a well known commercial courier. Their customer service was fast, diligent and efficient, I would highly recommend both the company and its product

Odpowiedź od Sloane & Sons Teak Furniture
Ordered a garden lounge set including a chair, 2 sofas, table and covers. Just arrived, on time as promised. So comfortable, such great quality and really well made. Thank you ☺️ best furniture I’ve ever bought for my garden!!

Odpowiedź od Sloane & Sons Teak Furniture
The Bakewell Dining set with rattan chairs was exactly what I was looking for and hope to use it a great deal this summer.
Excellent customer service made the whole buying experience seamless.

Odpowiedź od Sloane & Sons Teak Furniture
I am extremely happy with my Large Burford Lounge Sofa set with hand made cushions. Highly recommend. Thanks Sloan & Sons

Odpowiedź od Sloane & Sons Teak Furniture
I don’t normally do reviews however I just thought it right to acknowledge the excellent service as well as the great quality of the two products we ordered.
We are currently doing up our garden and I was able to ring up and get some help on products from a very helpful gentleman.
Both the bench and fire pit arrived quickly and as described and we have been able to enjoy both just in time for this lovely weather!
Couldn’t recommend enough and will be ordering again.

Odpowiedź od Sloane & Sons Teak Furniture
My Partner and I ordered 2 benches we put the first bench together as per instruction no problem, on the second bench however one piece was slightly too large from the factory so we trimmed it down in order to fit. Asked if there was a possibility of any discount of which we got a sarcastic email back. Clearly a small discount is nothing in comparison to having to send a courier out to replace the l unit and remove the original one.
They sent a patronising response via a review and tried saying we fit the bench wrong hence why it didn’t fit, strange as as soon as we trimmed it down slightly it fitted no problem at all and the first bench went together without any issue.
Take some accountability and drop your attitude. There are plenty other good teak garden furniture companies, my recommendation is that you try somewhere else like Kingsley Smythe.

Odpowiedź od Sloane & Sons Teak Furniture
I am beyond disappointed. I was really excited for the two teak garden benches I ordered. Upon putting them together we realised where one part joined the other, the gap wouldn’t close due to one of the pieces of wood on the seat park being slightly too long. A quick fix was to saw a small part of wood off the end so it would fit together. Rather than replacing the whole bench and asking Sloane and sons to send out another courier we fixed the issue ourselves. I asked for a small part refund for needing to adjust the bench.
I sent photo evidence that where the bench wouldn’t have fit together, but because we modified it Sloane and sons totally disregarded any blame upon themselves. It is common sense that it would have cost the company more
Money to replace the bench with another’s courier. To practically be called a liar and told I am at fault and nothing will be done about this is quite shocking. I am extremely disappointed by this after spending so much on two benches.
To add, I haven’t fitted the seat bench the wrong way round. There are stickers that match up the pieces together. So now I’m being called stupid aswell as a liar.

Odpowiedź od Sloane & Sons Teak Furniture

Odpowiedź od Sloane & Sons Teak Furniture
I Absolutely love my bench from Garden Benches! Fits perfectly in my garden :)

Odpowiedź od Sloane & Sons Teak Furniture
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