Tried to apply for a job on their website and wasted 30 minutes and it didn't even let me apply in the end because I needed 2 references or something, waste lots of time and input heaps of personal in... Zobacz więcej
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I applied for a job on Gap Personnel website. Sales & Client Relationship Manager, Paul Stevens, was very professional, very approachable, good communicator, always replied to my emails as soon as po... Zobacz więcej
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Awful company to deal with.i filled in the online forms and apparently my passport wasn’t accepted for gods sake.ive had it over 40 years i told them and wouldn’t explain the issue so anyone wanting t... Zobacz więcej
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Faith she made me feel good in my self in a interview and was very helpful with me and made feel relaxed
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
gap personnel is one of the UK's top 10 industrial labour providers. We supply temporary and permanent workers to firms in sectors including manufacturing, automotive, warehousing, waste management, recycling and food production. With our head offi...
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- gap-personnel.com
3,2
Średnia
43 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 91% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Faith she made me feel good in my self…
Faith she made me feel good in my self in a interview and was very helpful with me and made feel relaxed
2 września 2026
Opinia niezależna
I applied for a job on Gap Personnel…
I applied for a job on Gap Personnel website. Sales & Client Relationship Manager, Paul Stevens, was very professional, very approachable, good communicator, always replied to my emails as soon as possible, always the same day, so yes, I would recommend their services. Thank you.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od gap personnel
Hi Anna,
Thank you for taking the time to leave such a lovely review. It’s great to hear that Paul was able to make the process a positive one for you and that you found him professional, approachable and responsive throughout.
We’ll be sure to pass your kind words on to Paul - we’re sure he’ll be pleased to hear them!
Thank you again for recommending gap personnel, and we wish you all the best in your new role.
- Team gap
Waste of time
Tried to apply for a job on their website and wasted 30 minutes and it didn't even let me apply in the end because I needed 2 references or something, waste lots of time and input heaps of personal info for a minimum wage warehouse job. I'll be avoiding any job postings through them in the future.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello,
Thank you for sharing your feedback. We’re sorry to hear that you found the application process frustrating and that you were unable to complete your application.
We would like to clarify that requesting references is a standard part of our application process. The information requested during an application can also be determined by the requirements of the client for the particular role, so unfortunately these requirements are not always within our control.
That said, we appreciate your feedback regarding the amount of information required and the time involved in completing an application. We’re always keen to understand where candidates encounter difficulties and to improve the experience wherever possible.
If you’re able to provide us with further details about the role or branch you were applying through, we’d be happy to look into this further. You can drop us an email at hello@gap-personnel.com.
- Team gap
On attending the interview I was told…
On attending the interview I was told that transport to the range Stowmarket would be available but after receiving date of induction the transport was fully booked on informing gap I was given another date and the same thing happened again , surely if you are going to take on further staff you need to make sure you have enough seats on transport system , find this incompetence doesn’t give you confidence in the decision making of this company .
4 sierpnia 2026
Opinia niezależna
Odpowiedź od gap personnel
Hi Ken,
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with us didn't meet the standard you should expect.
We appreciate you bringing this to our attention. While transport is a shared service, we understand this doesn't make the situation any less frustrating, and we accept that we got things wrong on this occasion. A member of our team will be in touch to discuss alternative options for next week's induction, and we're also working closely with our client to help prevent this situation from happening again.
Thank you again for your honest feedback. We hope we'll have the opportunity to restore your confidence in our service.
- Team gap
Gap personnel offerd me inadequate…
Gap personnel offerd me inadequate services back washing staff after recent employment at yeo valley last year 2025 I didn't do the job any further as supervisor was absolutely judging me on the spot while doing this job so I've asked for my P45 due to further preferences I think all roles would be this way
28 lipca 2026
Opinia niezależna
Odpowiedź od gap personnel
Hi,
We’re very sorry to hear you have had a disappointing experience with us. Please can you drop us an email to hello@gap-personnel.com describing what has happened and we can investigate this further? Or if you would prefer to reach out to us directly then please call to speak with the team.
Thanks!
Awful company to deal with.i filled in…
Awful company to deal with.i filled in the online forms and apparently my passport wasn’t accepted for gods sake.ive had it over 40 years i told them and wouldn’t explain the issue so anyone wanting to work at Yeo valley etc then don’t use gap Bristol
21 lipca 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Julian,
We're sorry to hear that you've had a disappointing experience with us.
Unfortunately, your passport did not pass our Right to Work verification check. This can happen for a number of reasons, such as the uploaded image being unclear or the passport being expired. It doesn't necessarily mean there is an issue with your eligibility to work.
Right to Work checks are a legal requirement that every candidate must complete before we can place them into work, regardless of where they were born or their nationality. These checks help ensure compliance with UK legislation and are an important safeguard against illegal working, identity fraud, and modern slavery.
We've reviewed the communication between yourself and our team regarding your application. While we always aim to support candidates throughout the registration process, we also expect all interactions with our colleagues to remain respectful and professional. Following this exchange, the decision was made that we will no longer be progressing your application or assisting you with your job search.
We appreciate your interest in registering with gap personnel and wish you all the best in finding a role that is right for you.
Thanks, team gap
Neal was a superstar
Neal was a superstar. I got messed about by another company while on hols and i called him. He sorted an interview for me asap following week and got the job on the spot x wouls highly recommend him. He helpec me when i need it most xx
16 lipca 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Lisa, thank you so much for taking the time to leave a lovely review about Neal! We're so happy to hear that he was able to get another interview lined up quickly and love that that highly recommend him. Congratulations on being offered the role on the spot, that is amazing! We wish you the very best of luck in your new role - go smash it!
Ukraine people scam
5 czerwca 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Krzysztof,
We’re very sorry to hear you have had a disappointing experience with us. Please can you drop us an email to hello@gap-personnel.com describing what has happened and we can investigate this further?
Thanks, team gap
Portal issues and lacking professionalism
The online portal isn't the most user friendly, had issues with references and right to work sections. I also don't consider reading out part of an client's job application to a colleague across the room and sniggering / mocking it particularly professional. Overall left the initial meeting disappointed with the service and unsettled at the unprofessional nature of certain staff. I will be working with other recruiters going forward and I would advise others to do the same.
1 lipca 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello,
Thank you for taking the time to share this feedback. We're sorry to hear your initial experience with us didn't reflect the standard we aim for, particularly around the portal issues you experienced with the references and right to work sections. That's really useful feedback, and we're already looking at ways to make that part of the process smoother.
We also want to say that the comments around professionalism have been taken seriously and raised directly with the branch team. That's not the impression we ever want to give anyone who trusts us with their job search, and we're sorry it left you feeling unsettled.
We'd really welcome the chance to talk this through properly and hear more detail if you're willing to share it, so we can make sure it's fully addressed. We've located your details and passed them on to the branch, who will be in touch directly using the contact information on file. If you're still open to it, we'd also love the opportunity to help with your job search - we don't want one difficult experience to be the last word.
Thanks again for the honest feedback.
Team gap
Gap personnel Blackburn(Marta) what a…
Gap personnel Blackburn(Marta) what a lovely lady she's been finding me work since OCT 2025 just on my 3rd job. when one ends she always as a new one lined up great staff and company if you want to find work. it's 5 stars from me
5 czerwca 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Paul,
Thank you so much for taking the time to leave us a 5-star review.
We're delighted to hear that Marta has been able to help you find work on multiple occasions. Thank you for continuing to place your trust in Marta and the Blackburn team. We wish you all the best and look forward to working with you again in the future.
Kind regards, team gap
Highly Recommended Recruitment Agency
I’ve had a really great experience working with Gap Personnel. From the very beginning, their team has been supportive, professional, and genuinely committed to helping employees find the right roles.
What stands out most is how much they care about employee satisfaction. They take the time to understand your skills and preferences, and they match you with jobs that suit you well. Communication is always clear and timely, and whenever I’ve had questions or needed support, they’ve been quick to help.
Thanks to their efforts, I feel comfortable and valued in the work they’ve provided. It’s clear they aim to build positive relationships, not just fill positions. I’m really content working with them and would definitely recommend them to anyone looking for a reliable and supportive agency.
1 maja 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Ely,
Thank you so much for taking the time to leave us a 5-star review.
We're delighted to hear that the team was supportive, professional, and committed to finding you a role where you feel valued.
We love that you recognised our commitment to building positive relationships and matching the right people with the right opportunities, rather than simply filling positions.
Thank you for recommending us. We truly appreciate your feedback and hope to work with you again in the future. In the meantime, we wish you every success.
Kind regards, team gap
Great experience
This is the second time they have worked wonders for me. Got confirmed a new job starting the week later the same day I registered with them. I highly recommend speaking to Marta if you need work and she’ll take all concerns into consideration and will find you a placement in a good company. Thanks again GAP Personnel.
14 maja 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Callum,
Thank you for taking the time to leave us a 5-star review about Marta and the team.
We're so happy to hear that Marta was able to assist you so quickly in finding a new role after you registered.
We wish you the best of luck in your new role - go smash it!
Kind regards, team gap
Poor experience
I had a poor experience with Tash. Firstly, with each call or email she did not answer, I had to call a general number and speak to someone else (who were always very kind and professional) or email the general email address as with weeks passing, I never received a response from Tash, although was told to contact her directly.
Tash was quick to book me an interview but never responded with my questions afterward. After over a week passing and no response, I emailed the general email address again and received a response within 5 minutes telling me I didn't get the job and with feedback that was very much not meant for me. The feedback detailed that the employer wanted someone with Head Office and operations experience to which I didn't have however I had worked in the Head Office I applied for.. in an operations role, for 5 years. As well as my most recent job, aswell as my degree, being in operations. When I asked Tash to clarify the feedback, again, even after a week passing, no response. I spoke to the company I interviewed with and they confirmed that Tash had given me the wrong feedback.
A really poor experience and as a business quite disappointing as not only have I gone to a different recruitment agency, but as my peers have been made redundant, I did not direct them here as there is no communication and not worth me doing the job of chasing for answers, when my recruiter should be working with me.
Also to note, I asked Tash to remove my details from their system, and to ensure I received a timely reply, I emailed their general email address. Tash did reply, and advised she will remove my details, however also stated she will continue to contact me with updates.. which I am unsure how she would do this if she is removing my details.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Lauren,
Thank you for taking the time to share your feedback.
Firstly, we would like to apologise for the delay in responding to your review.
We're sorry to hear about your experience and appreciate you bringing this to our attention.
Our branch team has been made aware of your feedback, and a member of the team will be in touch to discuss your experience further. Please keep an eye out for their contact.
Kind regards, team gap
Really good experience with this…
Really good experience with this agency. Aran sorted me out straight away, got me an interview the same day I applied and I had a job offer the next day which I wasn’t expecting at all.
He kept in touch the whole time and made everything really easy. Felt like he actually wanted to help rather than just going through the motions. Would definitely recommend.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello Nathan,
Thanks so much for your lovely review!
We're delighted to hear that Aran was able to find you a role so quickly and support you throughout the process, making it a smooth and easy experience.
Wishing you lots of success in your new job and all the best for the future.
Kind regards, team gap!
My recruiter Aran has been amazing
My recruiter Aran has been amazing! Sorted me out and interview within a day. Really lovely guy, kept me posted the whole time and checked in after each interview I had. Thanks to him I landed a position at another great company really quickly. Easily the best recruiter I have ever spoken with!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od gap personnel
Hello,
Thank you so much for taking the time to leave us a lovely review about Aran – we really appreciate it!
We're really happy to hear that he made the process quick, kept you communicated throughout it, and that you landed a role at a great company.
We wish you the best of luck in your new position!
Kind regards, team gap
Gap personal Agency not at all satisfied
I was working in Gousto warrington. Night shift. Work not satisfied .may be one shift. Mostly no shift at all. The agency name will go .if they keep supervisors like this.irrittating the workers when they come to work.Gap peronal Agency.
20 marca 2026
Opinia niezależna
Odpowiedź od gap personnel
Hi Jake,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We take all concerns raised by our workers seriously and aim to ensure everyone feels supported while on assignment. We’d welcome the opportunity to look into this further and discuss your experience in more detail.
Please feel free to contact us directly so we can review this with you.
Thanks,
Team gap
Misleading and false advertising
First time using the services of an employment agency, but put of forever. They were specifically asked by me if the contract was zero hours and they replied that it was 37 hours per week. I went along to the company that GAP in Flint, Deeside was recruiting for, to be told it was a zero hour contract. This wasted both mine and the hiring companies time.
Sent from me
Good Morning
I need to know if this is a set amount of hours per week and permanent. With the holidays being accrued I'm a bit worried that it might be a zero hour contract, which if that is the case, it wouldn't be suitable.
I am still planning on attending this morning, but I wouldn't be able to agree to anything without the above information. I need stability with pay, hours and holiday.
Regards
Gap’s reply
HI lee,
You would be working about 37 hrs per week. the way the holidays work is that you would gain about 2.2 days of holiday amount providing you work all your shifts.
Job details advertised.
Lab Technician
Hawarden, Deeside, UK
£12.60 Per Hour
Apply now
Pay & Working hours:
· Tuesday to Saturday working 5am-1pm, 7am-3pm or 8:30am-3:30pm.
or
Wednesday to Saturday 8am-6pm or Monday to Friday 2pm-10pm
· £12.60 Per Hour
Nothing here states or indicates a zero hour contract. This is false advertising and misleading. Please don’t suggest that I misunderstood the advert.
24 marca 2026
Opinia niezależna
Odpowiedź od gap personnel
Thank you for taking the time to share this further detail, Lee - we’re really sorry to hear how frustrating this experience has been for you.
As mentioned in our previous response on your Google review, the role was advertised with set working hours, and the information provided by our team reflected this. The hours outlined in the job description remain accurate.
Following your feedback, we’ve spoken directly with the client and identified that there was a miscommunication during the interview process which led to the confusion around the contract type. This has now been addressed to ensure clearer communication moving forward.
We completely understand your concerns around stability of hours, pay and holiday, and we’re sorry that this situation didn’t reflect the level of service we aim to provide.
We’d really welcome the opportunity to speak with you directly and resolve this for you. If you’re open to it, please get in touch with the branch, and we’ll do everything we can to support you in finding something more suitable.
DO NOT WORK THERE!!!
This company is absolutely rubbish half of the induction was left to the future employees while the instructors were on there coffee break. Then there was the site induction which lasted a whole 10 minutes. They showed you where you can smoke but that was about it that’s d4 dusk warehouse waterhole way so if your thinking of going there think again
25 marca 2026
Opinia niezależna
Odpowiedź od gap personnel
Thank you for taking the time to leave your feedback.
We’re sorry to hear that you were unhappy with your experience, as we aim to ensure all inductions are delivered clearly and with the appropriate level of support.
Following your attendance, the decision not to proceed with your application was made based on feedback from the induction, in line with our client’s expectations. We appreciate this may have been disappointing, but these decisions are not made lightly.
As a gesture of goodwill, we ensured that you were paid not only for the induction itself but also for additional time spent on-site completing registration requirements.
We are committed to treating all candidates fairly and respectfully, and we ask that the same standard is maintained in return when communicating with our teams.
If you would like to discuss your experience further, please feel free to contact us directly.
I had a good time with gap personnel…
I had a good time with gap personnel and staff is very helpful and professional in the future if I need to work again with gap personnel i will love to join again i will recommend gap personnel to my family and friends thank you so much
21 marca 2026
Opinia niezależna
Odpowiedź od gap personnel
Thank you so much for your kind words!
We’re really pleased to hear you had a positive experience with our team and found them helpful and professional – that’s exactly what we aim for.
It means a lot that you’d recommend us to your family and friends, and we’d absolutely love to work with you again in the future.
Wishing you all the best, and we hope to see you again soon!
My name is Ahlassan Bah
My name is Ahlassan Bah, people call me Jordan am living in Southend on sea Shoeburyness I go to Gap personal in south end on sea I meet a lady Daniela she was so good at talking and she find me jobs all the time so if there is anyone looking for job I advise you to go to Gap personal at Southend and ask for Daniela she is good and Gap personal is the best agency in the UK in terms of payment they pay us to time
30 grudnia 2025
Opinia niezależna
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