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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

FXDD has been a nightmare experience. Clients, including myself, have been unable to withdraw funds for the past 6 months, with zero communication from the company. The last message was back in June,... Zobacz więcej

Oceniono na 1 z 5

Withdrawals take too much time with bad manner from FXDD agents. they made many useless calls instead of processing my withdrawal order with unacceptable attitude from all their agents in live ch... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

My account number 6800102. I requested wire transfer withdraw 40k end of Apr. The clients service are very good, but the payment system is keeping update. I still didn't get the money. Be careful, don... Zobacz więcej

Oceniono na 1 z 5

My account number 1860712. I requested wire transfer withdraw 300$ in the mid of of April 2024. I still didn't get the money and not reply of any email instead the repeatedly reminders. FXDD team or m... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa inwestycyjna

Napisane przez firmę

FXDD is a reputable multi-asset broker with a legacy of over 20 years in the financial industry and a user base exceeding 400,000 users. Renowned for its commitment to excellence, FXDD offers access to global markets through cutting-edge platforms such as the MT4, MT5 platforms alongside with the firm's proprietary WebTrader & FXDD Mobile app. At FXDD, clients are empowered to engage with a diverse array of CFD and non-CFD instruments, including Forex, Futures, Indices, Metals, Energies, and Stocks. The large range of options provides traders the flexibility to tailor their strategies to their unique preferences and market conditions. What sets FXDD apart is its dedication to client success. By offering essential tools and comprehensive educational resources, the broker equips its clients with the knowledge needed to navigate the complexities of the financial markets effectively. FXDD ensures seamless interaction for clients through its multi-lingual 24/5 customer support. Furthermore, FXDD operates under the regulation of multiple esteemed financial authorities, ensuring the safety and security of its clients' investments.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

65 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Este broker es una estafa

Este broker es una estafa.
Se roba los dineros de los usuarios y finge una supuesta venta de la empresa.

En este preciso momento no hay nadie que responde los correos y además se robaron los dineros de los usuarios. El dueño de esta empresa Emil Assentato es el principal culpable de todo. Cárcel para Emil y todos los responsables.

27 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Invested and operated for a bit

Invested and operated for a bit, but swaps were so high, when tried to get capital out they started playing games, 3 months later I got the money… still have a bit operating but friends unable to deposit or withdraw money. Seems to be a big bust of company. Dont deal with them.

1 marca 2024
Opinia niezależna
Oceniono na 1 z 5

It's been more than a month since this…

It's been more than a month since this company has turned ghosty. I can't reach any of account managers, not responsive at all. I couldn't withdraw any funds from my account. Clearly this broker has flown out with clients money.

30 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Scam and sluggish broker

Beware of this scam and sluggish broker. I have requested withdrawal since 10 July 2024 and still the fund hasn't been transferred. There are no responsive feedbacks from FXDD after I have sent this withdrawal issue to their respective email address.

10 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

SCAMMERS

FXDD is a complete SCAM. Do NOT deposit a single cent in this fake company which has stopped processing withdrawals since mid June 2024.

On June 19th 2024 they sent a very shady email (not from an @fxdd.com domain but rather from an @fxddtrading.com domain, which is suspiciously very odd) to all of its customers communicating the following:

Start quote

“Hello Trader,

It is with mixed emotions, FXDD is announcing a change in leadership. Our esteemed founder, Emil Assentato, who has guided the FXDD group of companies with excellence for over two decades, will be reducing his role within select FXDD Group entities. This includes the transfer of ownership of FXDD Trading SAC to new proprietors, the 888 Markets group (Co. 13397886), a consortium of UK-based companies dedicated to continuing FXDD's success.

As a result of this acquisition, you are no longer a customer of FXDD as all customers of FXDD Trading SAC have moved under 888's infrastructure under new management and ownership. The transition period has commenced under the purview of the purchasing entity. Kindly note that during this transition period until the move to the new 888 infrastructure, you may still receive communication under the FXDD Brand.

Going forward we suggest that for any immediate needs regarding your account, including trading activities and redemptions kindly contact 888 Markets. This will ensure your enquiries and transactions are handled promptly.

Contact information for 888 Markets Ltd. are as follows:

Registered Address: 24 Rotary Gardens, Gillingham, Kent, United Kingdom, ME7 2AB

Email: @fxddtrading.com (Trustpilot doesn't allow emails in the reviews)

We expect business operations to continue with the same level of smoothness experienced over the past several years. This transition will be conducted meticulously, aligning with the stringent financial governance rules and AML processes upheld by the acquiring company. Throughout this transition, we appreciate your understanding and patience as we consolidate accounts and operations to expedite the resumption of redemptions and trading activities.

We extend our heartfelt gratitude for your understanding and cooperation, anticipating a fruitful continuation of our partnership.

Should you have any questions about the ongoing changes, please reach out to 888 Markets directly.

FXDD Trading Support Team”

End quote

Note that the email that they provided in the communication for the contact information for 888 Markets Ltd. is an email with the domain @fxddtrading.com and not with any 888 Markets Ltd. domain. This is a HUGE red flag and puts in doubt any transfer of ownership to a new group in the UK.

After that email was received no withdrawals have been processed and the customer portal was down for a couple of days (which I believe it was during that time that they manipulated internally the information in the customer portal in order to complete their SCAM).

On top of that, all the customer support team that was based in Peru was fired overnight without any explanation and when I tried to contact them (as I did in the past through WhatsApp) they replied that they did not work at FXDD anymore and that we should send an email to @fxddtrading.com (Trustpilot doesn't allow emails in the reviews) to answer any questions or concerns.

I have emailed several times but have gotten no response at all, and I am aware of many other customers that also have accounts with FXDD but have gotten no reply as well.

20 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Scam

LLevamos mas de dos meses tratando de retirar nuestros fondos. Nadie da respuestas. Oficinas cerradas, todo el staff fue despedido, nadie da respuestas.

1 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Llevo 3 años con Bydzyne

Llevo 3 años con Bydzyne, con su producto de trading. como Broker recomendado el market traders institute nos puso de primero a FXDD, debido a esto me cambié de otro broker con el que estaba. Ahora resulta que FXDD, vendió sus cuentas a otra empresa. NADIE, nos da razón de esto. Por dos años todo estuvo bien y ahora se desaparecen. Y en las clases Gary dice que ellos no recomiendan brokers, casualmente en la pagina donde salen los brokers recomendados el primero era FXDD. FXDD, no responde No libera los dineros, no dicen que esta pasando. Nos tienen retenidos nuestros dineros.

9 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Fxdd doesnt pay my money back

My id on fxdd is 681937. I have 4669.03 usd inside and i am inable to withdraw my money for over 4 weeks. They dont reply mails, customer support became a ghost. What can i do more to get this money back? Additional comment 10.07.2024 I still haven't had anyone call or write to me. Definitely stay away from this company or you will be scammed.

1 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Be careful with this scam

Today they stopped access to my account, I haven't been able to close my account or do any withdrawals for a month, and in a few words, they have disappeared with all the funds from my account. For a few weeks now they just stopped all support by email, chat or phone. The big excuse they gave me a few weeks ago was that they were being bought by 888 Markets Group (which I haven't been able to get any information at all). I hope that I can change my comments once they hopefully give an answer, until then be carefull with this huge SCAM.

24 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Retiros urgentes

llevo 2 años usando el broker y ha sido excelente, hasta ahora que se realizo un cambio de dueño y tienen los retiros retenidos desde hace 2 meses. Confiamos en la experiencia de un broker con una trayectoria de 20 años y es sumamente importante que se normalice cuanto antes el proceso de retiros.

18 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Se están quedando con mi dinero

Buenas días, es una pena, hace dos meses que no llega el retiro que realice, me dicen porque cambiaron de dueño, pero esto es antiprofesional, hay personas que depositaron confianza en este Broker.

Exijo que den el dinero que gestiono mi persona personalmente a retirar y que aún no llega.

17 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Fxdd

Account number 1130965

I asked to withdraw my money since a week now no answer except it's under revision what revision? If u were counting
the money dollar by dollar u would have finished and made the transition
No answers except under revision and bla bla bla they r scammers and I knew that they have Financial problems

12 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

se están quedando con mi dinero

hace 5 dias pedi mi retiro por neteller y hasta el momento no me llega, les pregunto a soporte por que no me lo han hecho y me responden que mi transacción está pendiente, que se ha visto afectada por nuestra reciente adquisición por parte de un nuevo propietario y aparte me dicen que no saben hasta cuando me darán mi dinero,... osea que no tienen la capacidad para pagarle el dinero a sus clientes, exijo que me hagan llegar mi dinero ya

numero de cuenta mt4: 691877

16 maja 2024
Opinia niezależna
Oceniono na 1 z 5

My account number 1860712

My account number 1860712. I requested wire transfer withdraw 300$ in the mid of of April 2024. I still didn't get the money and not reply of any email instead the repeatedly reminders. FXDD team or management must be action against this delay in withdrawals resulting to crush the trust of customers and they will not invest any funds in FXDD in future.

18 maja 2024
Opinia niezależna
Oceniono na 3 z 5

FXDD withdraw issue

My account number 6800102. I requested wire transfer withdraw 40k end of Apr. The clients service are very good, but the payment system is keeping update. I still didn't get the money. Be careful, don't request withdraw until the payment system update is done.

16 maja 2024
Opinia niezależna
Oceniono na 1 z 5

A very bad experience

A very bad experience, I advise against trading with them for 10 days without withdrawal and no response from them. It seems they are scammers and do not return people's money, action must be taken against them.

7 kwietnia 2024
Opinia niezależna

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