I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing. From the very first contact, every detail was handled with sensitivity and compassion. Noth... Zobacz więcej
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The service the family and I received from all the staff at Jolliffe &Son was excellent.Adrian Read deserves special praise for his kind words and attention to detail. Many thanks. Brian Isaacs
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All of the staff at Albert Marsh of Wareham were so kind and helpful, from our first meeting with Gemma and then throughout. They were compassionate and very professional, everything was arranged and... Zobacz więcej
The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Napisane przez firmę
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Dane kontaktowe
Leigh Road 7, BH21 1AB, Wimborne, Zjednoczone Królestwo
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Doskonała
1 tys. recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Inni użytkownicy przeglądali również
Very kind
Very kind, helpful, respectful people who made the planning and funeral arrangements easier than expected.
23 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Ros,
Thank you for your kind review and for allowing us to support and care for you and your family at such a very sad time. Kindest regards. From the whole team at AE Jolliffe & Son Funeral Directors.
We cannot thank A E Jolliffe & Son…
We cannot thank A E Jolliffe & Son enough. For the kindness, professionalism and sensitivity with which they carried out my brother’s funeral. We had the memorial in their beautiful private ceremony room. It was a peaceful and light, tranquil space to say goodbye. With much gratitude. Lynne
22 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Lynne, thank you so much for your wonderful feedback from your brothers funeral. The celebration of his life was so personalised to him, with our ceremony room filled with his guitars and music which he so loved! We were honoured to look after you and your family at this difficult. Kindest regards. From Helen, Adrian and the rest of the team at AE Jolliffe Son Funeral Directors.
Empathy
Elise was kind, patient and compassionate. I wasn't rushed and things were explained to me as many times as needed. Nothing was too much trouble and I feel very blessed to have been taken care of in this way.
5 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Gillian,
Thank you so much for your kind words.
It truly means a lot to know that you felt supported, listened to, and cared.
We are very grateful for your trust, and it was a privilege to be able to take care of your husband.
Wishing you all the very best. From Elise and the rest of the team at James Smith Funeral Directors.
Caring professional service
We received a first class service from Douch Family Funeral Directors. Their guidance, kindness and compassion during the planning and for their professionalism on the day of the funeral was invaluable. Thank you
23 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Caroline,
Thank you so much for taking the time to review our services.
It was a privilege to support you and your family during such a difficult time.
Your appreciation of our guidance, compassion, and professionalism means a great deal to us.
We wish you all the best for the future. Kind regards. From Elise and the rest of the team from James Smith Funeral Directors.
Lesley Shand helped me through such a difficult time.
Lesley Shand in Blandford handled my mum's funeral. She had a funeral plan with them, so it was easier than it could have been anyway, but Peter Short, one of the Funeral Directors there was so comforting in the first few days after mum's death. I didn't know what to do or where to start, so I called the 24 hour helpline at 7am and asked for help. Peter called me as soon as the office opened, and saw me at their premises that day. He took things from there with my input and wishes, so I felt that things were all under control from that point on. And he dealt with everything so sensitively, with real insight into the type of person mum was (she lost her husband 6 months beforehand and had met with Peter a few times). From the beginning of the process, through to the funeral, and then the storage of the ashes, I felt that I was taken care of, a priority, and never an inconvenience. I can't thank Peter and his colleagues enough.
22 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Thank you, Emily for taking the time to leave this lovely review, and most importantly for entrusting your dear Mum into our care and allowing me to take care of the arrangements for you. As you have said I was privileged to have met Mum on numerous occasions.
You come across a few people in life that leave a lasting impression on you. For me your Mum was one of those people. She was an absolute treasure. Kind Regards. From Peter & the rest of the team at Lesley Shand Funeral Service.
Odpowiedź od Douch Family Funeral Directors
Thank you Jean for taking the time to leave us a review. We are pleased you feel this way about the service provided for Peter. Take care of yourself. With Kindest Regards. From
Danielle and the rest of the team at Lesley Shand Funeral Service.
Excellent reputation
We chose AE Joliffe & son Funeral Directors in Ferndown because of their excellent reputation and both my parents had funeral plans there. The ceremonial room on site was warm, intimate and convenient for friends and neighbours.
We were immediately put at ease by Adrian on initial arrival. All the staff were warm, welcoming, respectful and very professional.
All our needs were met and the service was memorable.
We had a board with family photos and a video of photos accompanied by music of our choice.
We also took the catering option, which was delicious and were able to bring in our own wine.
A huge thanks for the excellent service and would recommend highly.
17 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Annie, thank you for lovely words we have received. We are so pleased that you were able to use the space in our ceremony room to personalise the service for your loved one. The use of the room for refreshments afterwards made it easier for your friends and family afterwards. We were privileged to look after your loved one, and your family during this difficult time, hopefully we made it all a lot easier for you. Kindest regards. From Adrian and the rest of the team at A E Jolliffe & Son.
Perfect service end to end
Perfect service end to end. Guiding direction but ultimately leaving us flexibility to suit our needs. Thanks.
19 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Thank you Malcolm for these kind words. We were privileged to help you and your family with the organising of your loved ones funeral, and this was truly reflected in the service in our onsite ceremony room. Thank you for allowing us to support you and your family. Kindest regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.
At the beginning
At the beginning, booking the plan was a simple process, where, at a time of sadness, I was guided with sympathy, through the procedure then, and how, when my wife passed, the service wold continue. When that time came the wishes of myself and family, were uppermost in the minds of Douch Family Funeral Directors. No small matter was left untended. Our thoughts were taken fully into consideration. The funeral itself, proceeded exactly how we would have wished, giving many of those attending, a quiet joy at the service, celebrating the life of my wife.
12 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear John, thank you for your thoughtful and kind words. We feel honoured to have looked after your wife, when setting up the funeral plan and then sadly when she passed away. We take comfort in the fact that the service at the crematorium was ‘a quiet joy’ for you all. Thank you for allowing us to look after you and your family. Kind regards. From Adrian, Helen the rest of the team at A E Jolliffe & Son.
Very welcoming and helpful staff
Very welcoming and helpful staff, who went above and beyond to make our experience as honouring to mum as possible. Even finding a pink sparkly scatter tube for us which was so fitting for mum. All costs are clearly shown with nothing hidden, so you know exactly what you are paying for. Unpressured. Elise was very knowledgeable and answered any questions that we had. Highly recommended.
8 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Jacqueline,
Thank you so much for taking time to leave a review.
We’re really pleased to hear that you felt welcomed and supported, and that we could help make everything as fitting and special for your mum as possible — the pink sparkly scatter tube really was perfect for her, we are still finding sparkles now!
It means a lot to know you felt informed, unpressured, and well looked after.
Thank you again for your kind words and recommendation. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.
Wonderful care…
The staff at James Smith couldn’t have been kinder or more helpful going above and beyond at what was a very difficult time. I would especially like to thank Elise, Mark, Nick, Paul and Ollie. Thank you all for your love and care. Linda and family.
8 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Linda,
Thank you so much for your kind words.
It truly meant a great deal to all of us to be able to take care of Doddy and support you and your family at such a difficult time.
I’ll make sure your kind thanks are shared with Mark, Nick, Paul and Ollie.
Sending you and your family our very best wishes. From Elise and the rest of the team at James Smith Funeral Directors.
Very friendly and understanding.
8 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Kevin, thank you for your kind words. Thank you for allowing us to help with the funeral instructions for your loved one. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.
Lovely caring funeral directer Peter
Lovely caring funeral directer Peter, from collection from home of ny beloved husband Barry to his private cremation.
I thank you so much for making my experience easier to bear at this time. Jenny Tyers
10 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Thank you, Jenny for taking the time to leave this lovely review, and most importantly for entrusting dear Barry into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you both. Best wishes. From Peter and the rest of the team at Lesley Shand Funeral Service.
Dignified but unfussy
When making the arrangements for this funeral I was really listened to. Everything was done just how I hoped it would be, but also, some things were above and beyond my expectations. The whole ceremony was dignified and unfussy, effect for my family.
12 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Many thanks for taking the time to leave a review. It was a privilege to be able to give your family exactly what they wanted and to guide you through everything. Kindest Regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.
Everything was done to a very high…
Everything was done to a very high standard and they could not have done anymore. very helpful reassuring and efficient. Would highly recommend, a brilliant service, staff very friendly and helpful.
8 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Dear Mrs Reed, thank you for taking the time to leave such a lovely review. It was a real privilege to help organise such a lovely service for Dorothy.
Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.
Exceptional understanding
They listened to our family wishes and went above and beyond the call of duty to deliver and more recognising our needs with so much care and respect.
Surpassing all our expectations.
Ill be forever grateful to them.
15 października 2025
Odpowiedź od Douch Family Funeral Directors
Dear Sarah, thank you for taking the time to leave a lovely review, it was our pleasure to help you and your family during this difficult time. Best wishes. From Ollie and the rest of the team at Albert Marsh Funeral Directors.
Odpowiedź od Douch Family Funeral Directors
Thank you for your kind words. We are truly honoured to have supported you and your family during such a difficult time.
We wish you all the best for the future.
Kind regards. From Elise, Ollie and the rest of the team at James Smith Funeral Directors.
Elise and her team provided a flawless…
Elise and her team provided a flawless service to our family. She guided us through the process with compassion and treated my Dad with the dignity he deserved.
23 października 2025
Odpowiedź od Douch Family Funeral Directors
Dear David,
Thank you for your kind and thoughtful words. It was an honour to be able to guide you and your family during such a difficult time.
Taking care of your dad and ensuring he was treated with the dignity he deserved was a true privilege.
We you all the best for the future.
Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.
Professional and compassionate
Pete and the team handled our sad and emotion time with pure compassion and expertise.
From start to finish handled all the arrangements and took the stress away.
21 października 2025
Odpowiedź od Douch Family Funeral Directors
Thank you, Darren for taking the time to leave this lovely review, and most importantly for entrusting Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family.
Best wishes. From Peter and the rest of the team at Lesley Shand Funeral Service.
Exceptional
Exceptional; faultless care, attention to detail and dare I say it with gentle humour for the passing of my aunt by both Funeral Director Leanne and Celebrant Neil.
I can't thank you enough - Mark
23 października 2025
Opinia niezależna
Odpowiedź od Douch Family Funeral Directors
Dear Mark and family,
It was an absolute honour to be part of Brenda's Celebration of Life.
Brenda had such a beautiful fitting service with your help.
Wishing you and your family all the very best.
Kindest regards, Leanne, Neil Prince - Celebrant and all the team at Lesley Shand Funeral Service.
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