I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing. From the very first contact, every detail was handled with sensitivity and compassion. Noth... Zobacz więcej
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The service the family and I received from all the staff at Jolliffe &Son was excellent.Adrian Read deserves special praise for his kind words and attention to detail. Many thanks. Brian Isaacs
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All of the staff at Albert Marsh of Wareham were so kind and helpful, from our first meeting with Gemma and then throughout. They were compassionate and very professional, everything was arranged and... Zobacz więcej
The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Napisane przez firmę
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Dane kontaktowe
Leigh Road 7, BH21 1AB, Wimborne, Zjednoczone Królestwo
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Doskonała
1 tys. recenzji
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Inni użytkownicy przeglądali również
Fantastic service from Marcella I…
Fantastic service from Marcella I couldn’t have asked any more. Sympathy empathy and total understanding at a very stressful snd difficult time she is an absolute credit to your company
13 lutego 2026
Odpowiedź od Douch Family Funeral Directors
Dear Sheila,
Thank you so much for your lovely words. It really means a great deal to me that you took the time to share this. I feel very privileged to have been able to help and support you during such a difficult time.
Your kindness is truly appreciated and your feedback means a lot. Kind regards. From
Marcella & the rest of the team at Ives & Shand Funeral Service.
We could not fault the service we…
We could not fault the service we received from all the staff at A E Jolliffe . They showed us compassion and respect with all the processes of arranging everything for our loved one .
12 lutego 2026
Odpowiedź od Douch Family Funeral Directors
Dear Jean, thank you for such a lovely review. It was our privilege to look after you and your family in saying goodbye to your loved one. Holding the memorial service and refreshments in our ceremony room after the funeral was the perfect space to say goodbye, personal and intimate. Kindest regards. From Adrian, Helen, Debbie and the rest of the team at A E Jolliffe & Son.
Compassion
Compassion, respect, organisational skills, support, empathy and great communication was shown to the whole family during the very difficult and emotional time we went through recently. Nothing was too much trouble.
We were very impressed.
I would like to especially mention Peter as he went above and beyond every step of the way.
Thank you for navigating us through this torrid time. XxX
22 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Thank you, Julie for taking the time to leave this lovely review, and most importantly for entrusting Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.
A 5 star experience, would highly recommend
Kerry made the whole situation easy to cope with, she was very helpful and was able to show sympathy but wasn’t too overwhelming. The whole team couldn’t do enough to make the day special, lots of guests commented on the service, conducted by Rob who was brilliant.
4 lutego 2026
Odpowiedź od Douch Family Funeral Directors
Dear Lyn Thank you for your kind words, it has been a privilege to look after you and your family, Kindest regards. From Kerry and the rest of the team at A E Jolliffe & Son.
Odpowiedź od Douch Family Funeral Directors
Dear Alan,
Thank you for taking the time to leave such a kind review. We really appreciate your words and are pleased you felt supported and well cared for. It means a great deal to us. With best wishes. From Marcella and the rest of the team at Ives & Shand Funeral Service.
A caring goodbye
A very good, professional, and caring service.
Mum was treated with care and respect.
Gemma was lovely, and explained everything very well, to ensure we got the service we wanted. We were ableto focus on the finer details, knowing everything was arranged for us.
We were supported through the process, and nothing felt rushed or too much trouble.
Thank you.
3 lutego 2026
Odpowiedź od Douch Family Funeral Directors
Many thanks for taking the time to leave such a lovely review. It was a real privilege to provide you with the support and guidance you needed whilst planning the funeral service for your late Mother so that you could focus on the finer details. Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.
Giving my Mother the perfect funeral
Lesley Shand gave my late Mother the most wonderful funeral. Every detail of the service was just perfect. From arranging the flowers, the music, the local minister and the catering for the wake, Leanne, one of the funeral directors at Lesley Shand, made sure every single detail, no matter how small, was catered for. My Mother and I were very close and her passing was a huge loss for which time will not heal, but, I think she would have been very happy with the "send off" she received from Lesley Shand. If you are, or are about to, go through the grief of losing a loved one, then I highly recommend Lesley Shand Funeral Service in Corfe Mullen.
29 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
It was our honour for myself and my Team to care for your late Mother with the respect that she deserved. Your kindness, attention to detail and love shone through, to ensure that we were able to give her the very best send off. We had a beautiful service that was delivered by the Canon in our Ceremony Room, followed by a lovely afternoon tea.
Taking the time to thank us and your kind words mean a lot to us, thank you. We look forward to seeing you soon for that cup of tea and catch up.
Kindest regards and best wishes from Leanne and the rest of the team at Lesley Shand Funeral Service.
The truth about the service you offer.
Having been informed of my mums death by my Son, I telephoned there office, telling them I was the Son of my mother and ask for some details, of the solicitor or the name of the person handling mums funeral, so I could attend mums funeral. I was told that information was not available to me, with no explanation.
As I am a 68 year old disabled man with a broken back/spine, I had no contact information for my family, So I was unable to attend my mums funeral.
So I am wondering where did all the lovely caring funeral director Peter go, maybe my mums money was not good enough.
David.G.Downton,Son of Doreen. Downton.
18 lutego 2026
Opinia niezależna
Odpowiedź od Douch Family Funeral Directors
Dear David,
We are sorry to hear how distressing this situation has been for you. The loss of a parent is always difficult, particularly where family relationships are complex.
As funeral directors, we are instructed by, and accountable to, the person arranging the funeral. We are legally and ethically required to maintain their confidentiality and cannot disclose certain information without their consent. This is not discretionary, it is a professional obligation that applies to every family we serve.
The funeral details, including location, date and time were published on the Memoriam page, in line with the wishes of the arranging family member, so that those who wished to attend could do so.
Our team is committed to treating every family with fairness, dignity and respect, and payment arrangements never influence the care provided.
If you would like to discuss your concerns directly, we would be willing to speak with you privately.
Nick Douch
Managing Director
Dad's passing
Adrian and his team were very professional but also compassionate. Mum was very impressed with the way they took care of us and showed great respect on the day of the funeral. Thanks to Helen for sorting the photo montage and for sending them to me plus the service itself. Ellie the celebrant was excellent and prepared a brilliant eulogy based on our memories. Would thoroughly recommend their room for the service. We found it very personnel and between them and us we did my dad proud. Can't thank then enough. Thank you Adrian
20 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Dear Thelma, thank you for such a lovely review. We are so pleased everything went well for your Dad’s funeral, and that you felt supported before, during and after the funeral and arrangements. We are pleased our onsite ceremony room enabled you to use the facilities available, including the photo tribute, to ensure that your Dad had the best send off that was personal to you all and him. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.
We had The smoothest best experience…
We had The smoothest best experience when our Mother passed away. Very friendly and helpful at a difficult time. We recommend Douch Family Funeral directors.
30 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Dear Laurence,
Thank you so much for your kind words. We’re truly grateful for your recommendation and are glad we could offer support and kindness during such a difficult time. It was our honour to help your family, and we’re wishing you comfort and peace moving forward. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.
Funeral of mum
From the moment I contacted the out of hours team I knew that my relative was going to be looked after in a dignified and caring manner which she deserved. I would not hesitate to recommend Leanne and all the staff at Corfe Mullen who were so kind and caring throughout such a difficult time.
5 listopada 2025
Odpowiedź od Douch Family Funeral Directors
Thank you so much for your kind words. It means a great deal to myself and the Lesley Shand team to know that we were able to support you during such a sad time. You helped us to give your mum the most beautiful send off, which we are grateful to have been part of.
Wishing you and your family all the very best. Kind regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.
Excellent
From the moment of my first contact, I felt comfortable with the care they showed towards my mother, and our family.
26 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Daryl, thank you for your lovely words. We are pleased that your mother’s funeral, and your final goodbyes, were what you envisaged, and that you felt we supported you through this difficult time. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.
Nothing was too much trouble
From our first meeting with Peter to arrange Dads funeral, we were made to feel at ease and we immediately knew we were in safe hands. We were guided through every step of the procedure, including costings not only for the funeral but also for the necessary extras: Celebrant, florist etc.
We felt very assured and comfortable that whilst in the care of the funeral home, Dad was being respectfully cared for and we were informed that we would be able to spend time with him in the chapel should we wish to do so.
The service was not rushed in any way and went very smoothly. Peter was most accommodating at all times and we were even allowed to have a visual tribute of photos included. We felt that Dad had been given the dignified send off that he deserved.
Two weeks after the funeral we had the ashes internment at our local cemetery. Peter liased with the town council and grave diggers on our behalf and once again he made the procedure simple and completely stress free.
We could not fault the service that we were given by Lesley Shand Funeral Directors. The level of service and genuine care was extremely high and they were very professional, accommodating and friendly. We would not hesitate recommending them.
Although it was understandably a sad occasion, it was made so much easier by having the guidance and help from Peter who consistently showed sincerity and kindness.
19 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Thank you, Mrs G-H for taking the time to leave this lovely review, and most importantly for entrusting Pops into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.
Care shown always
22 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Thank you for taking the time to review our services.
It was a great privilege for us to care for you loved one.
We wish you all the best for the future. From Elise and the rest of the team at James Smith Funeral Directors.
Everything was perfect
Everything was perfect. The funeral was carried out with great dignity and care.
21 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Dear Nick,
Thank you for taking the time to review our services and trusting us to care for Luci.
It was a great privilege and we are so happy to hear you felt everything was perfect.
We wish you all the best for the future. Kind Regards. From Elise and the rest of the team at James Smith Funeral Directors.
Very well organised with dignity and…
Very well organised with dignity and professionalism
16 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Thank you for your lovely feedback. The funeral in our onsite ceremony room was a lovely space for you to say your goodbyes to your loved one. The use of the space for refreshments there after the service enabled everybody to stay after the service and share more memories. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.
Personal, thoughtful, kind & respectful
Personal, thoughtful, kind and respectful. Everything we could have hoped for.
Thank you.
13 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Paul, thank you for your kind words after the arrangements of your loved one's funeral which took place at New Forest Crematorium - a lovely setting for their funeral. It was really personal to you all, and we are pleased that your final goodbye's to them were how you wanted them to be. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.
Lovely and friendly and really helped…
Lovely and friendly and really helped us to navigate everything at a very emotional time
15 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Hi Malcolm, thank you for your kind words. It really was a lovely funeral, using our onsite ceremony room to really personal your goodbyes and add in the little extras. Thank you for allowing us to help at this difficult time. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.
Thankyou Danielle and the team for all…
Thankyou Danielle and the team for all your help and professionalism during this difficult time.
12 stycznia 2026
Odpowiedź od Douch Family Funeral Directors
Thank you for taking the time to leave such a lovely review. It was a pleasure to have met Mike and to have been able to honour his wishes. It was a beautiful service and a fantastic turn out for a much-loved gentleman. Kind regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.
Couldn't fault the service provided to…
Couldn't fault the service provided to my family when our loved one passed away. The funeral director went the extra mile to ensure that we could hold the funeral in a timely manner even with the disruption to availability due to the Christmas and New Year holidays.
29 grudnia 2025
Odpowiedź od Douch Family Funeral Directors
Many thanks for taking the time to leave such a positive review. I am pleased that we could provide our service to you in a timely manner regardless of the restrictions of the Christmas period. Kindest regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.
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