Fresh Sends Recenzje 

1063
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely ki... Zobacz więcej

Oceniono na 1 z 5

LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valent... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

These jokers were the worst. I've waited two different days for deliveries that never showed up. I'm in Brooklyn, NY, they deliver through Fed Ex which is clearly a mistake. Run, don't walk, away from... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My mother is going thru chemo and I wanted to brighten her day, she couldn't rave enough about the flowers :-) My mother and father both commented how fresh and colorful the bouquet was. Thank you for... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów

Napisane przez firmę

Fresh Sends is setting out to freshen up the cookie-cutter gifting industry. No more cookie-cutter arrangements, no more arbitrary delivery fees, no more stale packaging, and no more scrolling through Yelp to find the best florist your recipient's city. With just two, ever changing bouquet options to choose from, Fresh Sends simplifies the buying process with an effortless online shopping experience that takes less than five minutes from start to finish. Say hi to your new go-to gifting brand!


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(1063)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

It was a cute idea and it looked okay…

It was a cute idea and it looked okay but I just felt like for $80 it wouldn’t look like a $20 bouquet of flowers from Trader Joe’s

23 września 2021
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey there Genieve,

So sorry to hear that you were disappointed with your experience! Every regular send receives the same amount of stems (15-18) but of course the size of the bloom can vary. All of our content on our Instagram and website are actual bouquets that a recipient received or are about to receive. However, if you aren't fully satisfied with your Fresh Send, shoot us an email and we'd be happy to make it right!

Oceniono na 2 z 5

The flowers I ordered were a lot…

The flowers I ordered were a lot smaller than I expected.

23 września 2021
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey there Sage,

So sorry to hear that you were disappointed with your experience! Every regular send receives the same amount of stems (15-18) but of course the size of the bloom can vary. All of our content on our Instagram and website are actual bouquets that a recipient received or are about to receive. However, if you aren't fully satisfied with your Fresh Send, shoot us an email and we'd be happy to make it right!

Oceniono na 1 z 5
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey there,

We're so sorry if your recipient never received their flowers. When taking a look at your FedEx tracking number, it looks like the package arrived on your desired delivery date (Tuesday, the 21st), at 12:34pm. Shoot us an email and we can go through the options to make it right if your recipient did not get the Fresh Send.

All our best,
Fresh Sends Customer Experience

Oceniono na 1 z 5

I received an email from you letting me…

I received an email from you letting me know my package was delivered, however when I look at the fedex number, it is halted in Memphis. Was hoping it would be there yesterday for my moms birthday, but now the update says potentially delayed with no further information about when it will be delivered.

22 września 2021
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey there Kristen,

So sorry to hear that your flowers were delayed! We always say we wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition, however, we have no control once the package leaves our hands. Shoot us an email and we can give you options to make this situation right!

Oceniono na 5 z 5

The flowers were perfect!!

The flowers were perfect!!! I sent them to Las Vegas and they arrived on time and were gorgeous! I wanted to send something unique and special and you delivered. Thank you!

16 września 2021
Oceniono na 5 z 5

So great!

My friend was ABSOLUTELY blown away by her flowers. She turned 60, so she's seen her fair share of delivery flowers... her reaction to these was priceless :) She couldn't get over the cute packaging! Will definitely be buying again.

16 września 2021
Oceniono na 5 z 5

So so amazing!!

So so amazing. Amazing company, amazing flowers, amazing amazing!! I highly highly recommend to everyone. Handwritten notes on the cards is such a great touch. So personable and sweet. Thank you.

15 września 2021
Oceniono na 5 z 5

Awesome!

Delivered on time and the bouquet was absolutely beautiful! My friend loved her flowers. I love the personalized cards that can be attached to any order. I will definitely purchase again in the future!

12 września 2021
Oceniono na 5 z 5

Another amazing arrangement!

From the first order to this last order I don’t have one complaint. The customer service is awesome and the flowers are AMAZING. Are they a little more expensive the buying from a big company…. a tad. The quality of what you get is well worth the extra money.

11 września 2021
Oceniono na 3 z 5

love it but also disappointed

I think the concept it great, the website, the ease of ordering, the fun style, but I’m dissatisfied in what you actually get for the money. Maybe more of the money is going to the cute packaging than the actual flowers, not sure. They are pretty but with the regular bouquet, for $70 total, it seemed very sparse and honestly looked like something you could pick up at the grocery store. I loved the idea of fresh sends and had planned on sending them for everyone’s bday and special occasions, I planned on it being my go-to, but I don’t think you get enough for the cost of it. Thank you.

11 września 2021
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey there!

We're so sorry to hear that you were disappointed with your experience with us! Shoot us an email and we will give options to make it right.

Looking forward to taking care of this for you!
Fresh Sends Customer Experience

Oceniono na 1 z 5

Late flowers

The package just says “potentially delayed” it was supposed to be delivered I don’t even know where it is.

9 września 2021
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey there Zahra!

We're so sorry to hear that your flowers haven't arrived. We always say we wish we could deliver each of our packages ourselves to ensure they arrive on time and in great condition, but unfortunately working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email so that we can let you know the options to make it right!

All our best,
Fresh Sends Customer Experience

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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