From my first appointment, staff guided me through what I was to experience and expectations. Having hearing aids has helped me to become more active in the community being able to interact and commun... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Zobacz więcej
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The girl who attended to me was very polite and respectful She knew about the product and took special care to ensure the hearing aids we’re set correctly to achieve the best result for me She a... Zobacz więcej
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My first visit to Freedom hearing and I found them very helpful and informative. I have had hearing aids for a long time and recently moved interstate and am glad I chose Freedom hearing
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Dane kontaktowe
Level 3, 4 Railway Parade, 2134, Burwood, Australia
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Doskonała
5 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Freedom Hearing
Hi there,
Thank you for your kind words! We’re really pleased to hear you had a positive experience with our team. Vicki will be delighted to hear your feedback.
Kind regards,
Salena
The Freedom Hearing Team
Excellent customer service. Totally professional.
The experience of the complete appointment was faultless. Personal greeting on arrival. Then the friendly, curtious, knowledgeable and professional manner of the technician was excellent.
17 marca 2026
Odpowiedź od Freedom Hearing
Hi Mark,
Thanks so much for sharing your wonderful experience! We’re really pleased to hear your appointment went so well from the very start.
We look forward to seeing you again.
Kind regards,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Barry,
Thanks so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Kevin,
Thank you so much for your feedback!
Regards,
Salena
The Freedom Hearing Team
Rang and was answered promptly
Rang and was answered promptly, both people I spoke with were very helpful, Sebastian was more then helpful, I advised that my hearing was bad could he speak slowly and a bit louder , he apologised so the rest of the conversation was great, he explained all about hearing aids I had been fitted for seemed very knowledgeable on all subject matter I requested.
16 marca 2026
Odpowiedź od Freedom Hearing
Hi David,
Thank you for your kind feedback! We’re glad to hear you received prompt and helpful service, and that Sebastian was able to clearly explain everything about your hearing aids.
Kind regards,
Salena
The Freedom Hearing Team
the audiologist was so understand and…
the audiologist was so understand and gave me clear instructions on how to in the future do changes of the ear buds .
Also have done this previously and the lady on reception please look after he she is a great asset to the company
9 marca 2026
Odpowiedź od Freedom Hearing
Hi Andrew,
Thanks so much for your feedback! We’re really pleased to hear our team provided clear guidance and that you felt well supported.
They’ll be thrilled to hear your kind words!
Kind regards,
Salena
The Freedom Hearing Team
Rainan was helpful & thorough
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately we had travelled all the way from Kempsey the first time without being notified in time, but I guess that couldn’t be helped if you don’t know until the day you are unwell, plus we did wait 45 mins before seeing him when we finally did get to see him. Rainan spoke clear & precise, we felt comfortable to ask questions, which were clearly answered.
6 marca 2026
Odpowiedź od Freedom Hearing
Hi Wayne,
Thank you for your feedback. We’re pleased to hear Reinan was helpful, thorough, and communicated clearly throughout your appointment.
We’re sorry for the delays and wait time you experienced and appreciate your understanding. Your comments have been noted as we continue to improve.
Kind regards,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Earl,
Thank you for your kind feedback! We're glad to hear you had a helpful and easy experience with our team.
We look forward to seeing you soon!
Warm regards,
Salena
The Freedom Hearing Team
Professional and friendly.
12 marca 2026
Odpowiedź od Freedom Hearing
Hi Brett,
Thank you for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Nicolino,
Thanks so much for your feedback! We’re really glad you found it easy to talk with our team.
All the best,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Brian,
Thank you for your feedback! We're glad you had a great experience with our team.
Kind regards,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi there,
Thank you for your kind words! It’s great to hear you found our team helpful and courteous.
Kind regards,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Canice,
Thanks so much for your feedback! We’re really glad to hear you had a good experience with our team and found it helpful.
Sincerely,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Dean,
Thank you for your feedback!
Sincerely,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi James,
Thanks so much for your feedback! We’re really glad to hear your new hearing aids are working great and that the setup went smoothly.
Kind regards,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Gino,
Thank you for your feedback! We're glad to hear you had a helpful experience with our team.
Sincerely,
Salena
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Kerrie,
Thank you for your lovely feedback! It’s great to hear you found our team helpful!
Warm regards,
Salena
The Freedom Hearing Team
Prompt and professional service.
I found that the hearing specialists have always been helpful and friendly to my needs with advice and follow-up service.
2 marca 2026
Odpowiedź od Freedom Hearing
Hi Geoffrey,
Thank you for your kind words! It’s great to hear our team has been helpful and friendly, and that you’ve been well supported throughout.
Kind regards,
Salena
The Freedom Hearing Team
Doctor and receptionist are very good…
Doctor and receptionist are very good talk with me politely
26 lutego 2026
Odpowiedź od Freedom Hearing
Hi Shashi,
Thank you for your feedback. We are pleased to hear you had a positive experience with our team!
Warm regards,
Salena
The Freedom Hearing Team
Took time to explain clearly and…
Took time to explain clearly and concisely the use of the hearing aids
21 lutego 2026
Odpowiedź od Freedom Hearing
Hi Marilyn,
Thank you for your feedback! It’s great to hear everything was explained clearly and that you felt confident using your hearing aids.
Kind regards,
Salena
The Freedom Hearing Team
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