The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From my first appointment, staff guided me through what I was to experience and expectations. Having hearing aids has helped me to become more active in the community being able to interact and commun... Zobacz więcej
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Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Zobacz więcej
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The girl who attended to me was very polite and respectful She knew about the product and took special care to ensure the hearing aids we’re set correctly to achieve the best result for me She a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Dane kontaktowe
Level 3, 4 Railway Parade, 2134, Burwood, Australia
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
4 stycznia 2026
Opinia niezależna
Odpowiedź od Freedom Hearing
Hi Stephanie,
We really appreciate your feedback and are glad you had a great experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
Always keeping up with your patients…
Always keeping up with your patients through phone calls,making sure you haven’t ran out of batteries for your hearing aids. Very helpful when at surgery.
13 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Leonard,
We really appreciate your lovely comments. We’re so pleased to hear you value our follow-up calls and support.
Thank you for your continued trust in our team.
Kind regards,
Orlando
The Freedom Hearing Team
Very professional and honest assessment
The audiologist was very professional in her approach; explaining each aspect of the testing process and the results.
I felt very confident in her assessment and never felt that I might be pressured into buying hearing aids.
I highly recommend Freedom Hearing for a hearing assessment if you after a reliable and honest report.
21 stycznia 2026
Odpowiedź od Freedom Hearing
Hi J. Williams,
Thank you for your thoughtful feedback. It’s wonderful to know you felt comfortable, well informed, and confident in the assessment process.
We sincerely appreciate your recommendation.🙂
Kind regards,
Orlando
The Freedom Hearing Team
Hearing Test A Positive Experience
I found the Clinician at Freedom Hearing friendly and thorough and genuinely interested in my specific hearing requirements.
I got some very useful info on how best to use my hearing aids and how they work in different situations.
It was a positive experience that included testing and interesting conversation.
20 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Ian,
We truly appreciate you sharing your experience😊. It’s wonderful to hear you felt well looked after and received useful guidance on how your hearing aids work in everyday situations.
Kind regards,
Orlando
The Freedom Hearing Team
Great people.
19 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Leonard,
Thank you for your kind words. We’re so pleased you had a positive experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Patrick,
Thank you for your feedback. We’re glad to hear everything went well with your fitting.
Kind regards,
Orlando
The Freedom Hearing Team
Excellent service
Excellent service. appointment commenced as scheduled. The technician covered my work history and hearing experience.
The testing process was easy to follow and quite quick.
I was provided advice on the best hearing options to suit my needs. Great professional service.
19 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Greg,
Thank you for taking the time to share your experience. We’re so pleased to hear the assessment process was smooth and informative, and that you were provided with clear advice on the best hearing options for you.
Thank you for your support and trust in our team🙂.
Kind regards,
Orlando
The Freedom Hearing Team
Excellent Customer Service
Excellent Customer Service, appt. on time, information explained well, not hurried.
16 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Merilyn,
Thank you for your wonderful feedback. We’re so pleased to hear your appointment ran on time and that everything was explained clearly without feeling rushed.
Kind regards,
Orlando
The Freedom Hearing Team
Odpowiedź od Freedom Hearing
Hi Brian,
Thank you for your kind words. We’re so pleased you were happy with the service.😊
Kind regards,
Orlando
The Freedom Hearing Team
The consultant was very professional
The consultant was very professional, friendly and most helpful.
15 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Phillip,
Thank you for your kind feedback. We’re so pleased to hear you found your consultant professional, friendly, and helpful. We truly appreciate your support.
Kind regards,
Orlando
The Freedom Hearing Team
A team of caring and friendly professionals
A team of caring and friendly professionals who go above and beyond to ensure customers are informed with every aspect of the process.
8 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Silvestre,
Thank you for your wonderful feedback. We’re so pleased to hear you found our team caring, friendly, and thorough throughout the process.
Kind regards,
Orlando The Freedom Hearing Team
Caring
Caring, no rush, explained everything in easy language and showed how the hearing aids and microphone worked etc. very professional.
14 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Allen,
Thank you for your kind words. We’re so pleased to hear you felt comfortable and well supported during your visit.
Kind regards,
Orlando
The Freedom Hearing Team
I arrived early for my appointment &…
I arrived early for my appointment & the lady said "be with you in a minute" & she finished what she was doing straight away. She was very helpfull showing me how to clean & replace items on the aids
13 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Ross,
Thank you for your lovely feedback. We’re extremely pleased to hear you were looked after promptly and that our team could show you how to clean and replace the parts on your hearing aids. We truly appreciate your kind words.
Kind regards,
Orlando
The Freedom Hearing Team
Nice start to NewYear
Nice friendly Welkom on reception and very nice conversation with stuff and
Very good explanation about hiring products thanks again
13 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Jan,
Thank you for your kind feedback. We’re so glad you felt welcomed by our reception team and enjoyed your visit with us.
We appreciate your support and look forward to assisting you again at your next visit.
Kind regards,
Orlando
The Freedom Hearing Team
I've been going through freedom hearing for my industrial deafness claim and they have helped me all the way through. From testing to outcome and now ongoing testing and supplying new hearing aids.
Friendly staff, no hassles, informative let me know what was wrong with my hearing and explained what can be done and what causes the problems too. Doesn't take much time out of your day,
10 grudnia 2025
Odpowiedź od Freedom Hearing
Hi Dean,
Thank you for sharing your experience. We’re so pleased to hear our team has been able to support you throughout your industrial deafness claim, from testing through to your ongoing care and hearing aids. Making sure the process is simple, informative, and stress-free is a high priority here at Freedom Hearing.
We appreciate your trust and look forward to continuing to support your hearing needs.
Kind regards,
Orlando
The Freedom Hearing Team
Amazing Staff and easy process.
Staff were very helpful through the process and made me feel comfortable. I honestly did not realise how bad my hearing actually was.
6 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Rob,
Thank you for your kind feedback. We’re so pleased to hear our team made you feel comfortable throughout the process. It’s quite common for people not to realise the extent of their hearing loss, so we’re glad we could help provide clarity and support.
Kind regards,
Orlando
The Freedom Hearing Team
Excellent service thank you
19 grudnia 2025
Odpowiedź od Freedom Hearing
Hi Peter,
Thank you for your feedback. We really appreciate your support and are glad you had a great experience with us.
Kind regards,
Orlando
The Freedom Hearing Team
I will say every thing on the day was…
I will say every thing on the day was perfect and your technician was the best.
28 grudnia 2025
Odpowiedź od Freedom Hearing
Hi Gordon,
Thank you so much for your kind feedback. We’re delighted to hear everything went perfectly on the day and that you had such a positive experience with our technician.
Kind regards,
Orlando
The Freedom Hearing Team
Little waiting time
1 stycznia 2026
Odpowiedź od Freedom Hearing
Hi Timothy,
Thank you for your kind review. We’re pleased your appointment ran on time and appreciate you choosing us.
Kind regards,
Orlando
The Freedom Hearing Team
Great interview with Cindy looking forward to next visit
Great interview with Cindy, looking forward to next appointment.
19 grudnia 2025
Odpowiedź od Freedom Hearing
Hi Robert,
Thank you for your kind feedback. We’re so glad you had a great experience with Cindy, and we look forward to seeing you at your next appointment😊.
Kind regards,
Orlando
The Freedom Hearing Team
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