Forman & Field Recenzje 

629
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We’ve just had a fabulous experience with Forman & Field. I found the ordering process simple with lots of great choices and clear indication with allergies etc. the food was delivered on time in a ve... Zobacz więcej

Oceniono na 5 z 5

This is my second great experience in ordering wild fish from Forman &Field. On both occasions a lady named Lola in customer online services showed professionalism and initiative in placing and follow... Zobacz więcej

Oceniono na 5 z 5

Our order came on time and was very well packaged. The pissaladiere, strawberry jam and smoked slamon were all to die for! Will definitely order again.

Oceniono na 1 z 5

Purchased a number of items previously and enjoyed. First time purchased a cake within order. It was cold, hard and tasted awful and after trying again at room temp later was thrown. Response... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca produktów spożywczych
  2. Owoce morza

O Forman & Field

Napisane przez firmę

Forman & Field is part of the Forman family of companies spearheaded by H. Forman & Son, the world-renowned smoked salmon business that dates back to 1905.

Forman & Field is our gourmet food home delivery service. It's very simple. We source the finest foods from across the British Isles and whisk them, fresh as can be, to your doorstep.

Fish, meat, cheese, charcuterie – the very best we can find. We also make gourmet dishes for top restaurants and hotels so you get to try those, too, in the comfort of your home.

By the way, in case you're wondering, there is no Mr Field but there is a Mr Forman: Lance Forman, the great grandson of Aaron 'Harry' Forman who started this deliciously fishy tale.

WHY F&F FOOD TASTES SO GOOD

In a nutshell: Quality, freshness, and a team that cares.

1. All ingredients are fresh as a daisy. A freshly-picked super-fresh daisy.

2. Every dish is made to order. Your order arrives and we start preparing it. That’s it. Nothing sits on shelves. If an item arrives frozen, that’s because we want to lock in the freshness.

3. We only work with family-run, artisan suppliers. Because ethical husbandry, seasonality and flavour are their priority.

4. Everything is made by hand. We pack every order by hand, too, using specialist protective packaging.

5. We use overnight couriers. It means your food arrives in tip-top condition.

LONDON’S FIRST EVER PROTECTED FOOD

We’ve been producing London Cure Smoked Salmon for over a century, so it was a proud day for us when our ‘London’ Cure’ smoked salmon was recognised as a delicacy worthy of PGI Certification. PGI status, enforced by law, is designed to protect and celebrate traditional regional foods similar to Champagne, Parma ham, Melton Mowbray pork pies and Wensleydale Cheese to name just a few.

Not only is ‘London Cure Smoked Salmon’ now the only smoked salmon in the world with protected status, but London’s first ever food or drink to achieve this coveted recognition.

The PGI label also protects consumers from buying cheap imitations that are not of equivalent quality or have a different flavour. But with Forman’s you don’t need to worry. We are the only smoked salmon producer in the world to hold this coveted status.

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

629 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 60% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(629)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fabulous Food

We had some delicious Christmas food delivered to the door. Painless process from start to finish. Highlight for me was the crab chowder. Definitely will be ordering again. The Turkey ballotine was exceptional.

25 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Absolutely wonderful, thank you so much Anthony!

F&F x

Oceniono na 5 z 5

Prompt and reliable service

The smoked salmon was delicious - I placed two orders for delivery Christmas week, to different destinations, and both arrived on the day requested...prompt and reliable service...thank you very much

20 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Excellent to read thank you SDCL. We're looking forward to speaking with you again soon.

F&F x

Oceniono na 5 z 5

Wonderful company

Wonderful company, so easy to order, great tasting food, I order for special treats for me and for family/friends. They always exceed expectations.

21 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

What a wonderful comment, thank you so much Kim!

We love being able to help!

F&F x

Oceniono na 5 z 5

Simply the best.

This the third time I've bought a hamper from Forman and Field and can't say enough nice things about them. All the food is extremely fresh, well presented, and of very high quality. I buy the "Ultimate Care Hamper" for an elderly relative. Almost everything in the hamper can be frozen and used bit-by-bit, so there's no waste and the hamper lasts for ages. Their customer service is second to none, if there is any issue or query, it will be answered very quickly, sometimes within the hour. Overall this is a great company to deal with, fabulous products and excellent service.

20 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you so much for this lovely comment Ms North. The Ultimate Care Hamper as brought a lot of joy since it's creation in 2020 and we're over the moon to read that your recipient loved every bit of it. We'd love to here from you again soon, and look forward to it.

F&F x

Oceniono na 5 z 5

First class all round

Great food as usual and just as important great service. Many thanks.

19 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

This is exactly what we strive for! Thank you so much for noticing this. We're here when you need us!

F&F x

Oceniono na 5 z 5

Really good

Really good, personal service. Food was first class. Excellent experience all round.

20 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Beautiful words, thank you so much JH we really appreciate this!

F&F x

Oceniono na 5 z 5

Exemplary Service and Produce from Forman & Field

Forman & Field is consistently excellent in terms of the quality of their produce and the service they deliver. Rachael in customer services was particularly impressive in going above and beyond to ensure that our New Year delivery arrived in time. I cannot praise and recommend this company highly enough - superlative!

30 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Rachael is an absolute treasure we couldn't agree more! Thank you so much for all of the kind and wonderful words, our customers are a real treat!

F&F x

Oceniono na 5 z 5

Just to say a huge thank you to you and…

Just to say a huge thank you to you and your team for such a professional service. Will definitely order more next year - now tried and tested

12 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

And a huge thanks to you too! We look forward to speaking with you again soon, appreciate the review!

F&F x

Oceniono na 5 z 5

Christmas 2023

Ordered Porchetta, London cure smoked salmon and cheese for Christmas. All were perfect and made our family Christmas all the more special. Communication and customer service are world class. Thank you

25 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Music to our ears thank you so much!

We can't wait to help again soon!

F&F x

Oceniono na 5 z 5

Brilliant service & food

Brilliant service & food, thank you! The Forman's team kindly turned around my New Year's Eve order swiftly and efficiently - it arrived on time, beautifully packaged, and was delicious. Our guests thoroughly enjoyed the Forman's treats, especially your famous smoked salmon of course. Highly recommend & Happy New Year!

30 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Holly,

We're so glad we were able to help, and more so to read how much your guests enjoyed everything!

We look forward to speaking with you again soon!

F&F x

Oceniono na 1 z 5

Forman over function - very poor

Such a shame. Wonderful range and good customer service/communication up to the point of delivery. Goods were sent in a box at least 4x too big with no additional packaging. As a result, by the time it was delivered, expensive produce like lobster and soft cheeses looked like they had been in a tumble dryer. I could not get through on the phone , I did email but got no response and so was not able to rectify in time for Christmas wasting a substantial of money. I made an order from the Fish Society who I normally use which arrived yesterday, expertly packaged and in perfect condition. Really very unhappy with Forman and Field. Please do not resort to blaming it on being busy at Christmas. Knowing many customers have ordered specifically for this day means you should ensure enough resource to manage last minute issues to avoid this sort of situation occurring.

22 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Kay,

So sorry to hear of your experience, this is really disappointing for me to read. I've had a look for your original e-mail but I couldn't find it, would you mind sending it again please? info@formanandfield.com - I'll get back to you when we get into the office on Wednesday, I hope that's ok.

Kind regards,

Beth

Oceniono na 5 z 5

The food was absolutely exceptional

The food was absolutely exceptional, completely took the stress out of hosting a dinner party.

Considering the food is freshly prepared the day before delivery, the packaging and delivery went off without a hitch! Not to mention there incredible customer service who catered to my ever need.

Long life Forman & Field!

22 grudnia 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you so much you super star!

F&F x

Oceniono na 5 z 5

Very good quality food and excellent customer service

We’ve ordered several times from Forman and Field - mostly for others as gifts, but having treated ourselves twice this year, I wish we’d done so more! The food is delicious, very well packaged and a real treat. What really topped it off was the customer service - very attentive and quick to respond to my queries. They resolved these and delivered every time, which I wasn’t really expecting, due to time and having to address them during busy periods. Many thanks Beth and the team for being very helpful and personable. Would highly recommend this company.

14 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Better than shopping a Fortnums or Chanel

The level of customer service is exemplary and Fortnum and Mason could learn a great deal from you! You honestly should be giving trainings to other similar outfits, and wining customer service awards everywhere. Even Chanel cares less about its clients!

Honestly, you made the whole weekend delightful and I am sure my family will be ordering from you again.

1 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Hassle-free shopping and delicious food!

My experience of shopping with F&F was all very straightforward and stress-free. The ingredients and preparation requirements for the various dishes one could order were all very clearly explained on the website and the ordering process was very straightforward. It was good to be able to choose an appropriate delivery-date for my order and all the food was all really well packaged and very well protected in transit, and stayed nice and cool in the fridge with the insulated packaging. And most importantly, the food itself - we had Smoked Salmon Paupiettes and a Dressed Lobster - was absolutely delicious!

We ordered as a special treat for our wedding anniversary and I will certainly order again from F&F for a future special occasion - highly recommended!

24 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent! Will be ordering again from this brilliant company. Loved the several types of salmon we ordered - especially the soy glazed salmon - oh my gosh - YUM!

13 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

London's finest mince pies

London's finest mince pies, and many other wonderful things in an extensive catalogue. Everything is British, which is nice, though perhaps the cheeses aren't the most inspiring that can be found on this isle. Smoked salmon is their roots of course -- very good, a bit darker and saltier than Loch Fyne if you're used to that.

21 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Always great food and great service

Always great food and great service. Friendly, knowledgeable team and importantly, when something goes wrong - they go above and beyond to correct it. I've used them several times for dinner parties and will be returning many more times.

20 października 2023
Opinia niezależna
Oceniono na 4 z 5

The food was of excellent quality😋

The food was of excellent quality😋. It was delicious and well-prepared, leaving us satisfied and impressed.

22 września 2023
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

You superstar thank you Aaliyah, we'd love to know what you think we could do to absolutely nail a five star rating! :)

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