So far my care has been great but I have to really thank Amanda on the Hers admin team. My provider hadn’t responded to my messages and she promptly reassigned me and within minutes I was in contact w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
At first, I was not sure about all the process and the follow up and if it was ok for me whit my medical file. I had a good exchange whit the medical team, and we decide that it was ok for me and we d... Zobacz więcej
I had an excellent experience with Hims & Hers Canada. They were fast to reply, very knowledgeable, and answered all of my questions clearly and patiently. Every interaction was courteous and professi... Zobacz więcej
Reakcja na opinię
It was easy, user friendly, and quick. I was a bit panicked for a few days because I was afraid I gave $500 to a scam, even though I did some research with good reviews. Some positive ETA would have e... Zobacz więcej
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Très bon service
Très bon service, même si des fois c'était un peu long la réponse 😉

Odpowiedź od Hims & Hers Canada
I paid for the purchase. The prescription came 4 days later
I paid for the purchase. It is suppose to be 24 hr delivery. I work nights and have literally lost sleep waiting for the delivery. I got notice it was to be delivered Saturday between 9:15 and 1:15. No delivery came. I got a notice stating I missed the delivery. Impossible. They sent another notice saying Monday between 9:15 and 1:15 then it got updated to 2:15 and 6:15 then it changed to 1:15 and 5:15 the. To no surprise they said I missed the delivery I waited literally by my phone only to get another notice saying it would be Tuesday. This medication is supposed to be refrigerated. Impossible I waited and also had it in camera on my T.V. Ups had me on hold for 25 minutes to get disconnected. It’s been a very frustrating experience to say the least. This whole experience has been disappointing. I spoke with the pharmacist and he stated it was packed in ice but has most definitely melted by now. It’s my first experience with Wegovy and Livewell. I guess high expectations leads to disappointment! I received the package on Tuesday late afternoon. Spent 4 days waiting. Ups courier service was an absolute nightmare. This whole experience was valuable in what to do and what not to do. I would recommend Livewell but with different options on the courier service they use.

Odpowiedź od Hims & Hers Canada
It was a great experience
It was a great experience. The doctor was very thorough.
Worst telehealth service in Canada
1. They falsely advertise their prices
2. They didn’t meet the timelines for a response.
3. I asked if the prescription was for 2 months or 1 month. The practitioner said 2, their support said 2 then said 1. No clear answers on simple questions
4. I asked the practitioner some basic questions on administration of the drug and he responds with “ and if you read the messages, The pharmacy will explain all those information for you.” - terrible bedside manner.
Don’t waste your time or money. There are numerous options that provide proper care and support.
Easy to use; would have like a more personal connection with a physician.
I really liked how easy it was to use the site and get a prescription. What I thought was lacking is the ability to schedule a virtual or phone appointment with the doctor to ask questions.
It was easy process
It was easy process. I got my medicine quickly. All my questions was answered fast. Now I am starting my journey with Ozempik.
Purchases
I did not approve purchase I sent a msg to not continue yet I was charged and also did not receive what you assumed my purchase from you to be. My prescription was not delivered to me from your pharmacy
I paid for my prescription October 12…
I paid for my prescription October 12 and I am still waiting for my prescription to be shipped.
Very pleased with service
Fast communication, easy to deal with and very helpful.
I am still waiting for my order
I am still waiting for my order, since October 9th. The problem was that they were confused about the PO Box, yet they still had my complete mailing address. No one contacted me so it was after a week and a half a notice pops up saying issues with delivering.
Anyways, there is not an actual phone number available, you are unable to speak to an actual person, only communicate theough email, and at Livewell's convenience. The latest email states that they are sending it out.
Quick to reply back kept me
Quick to reply back kept me informed when you do not know where to look for help your now in the right place
I found the process very easy and…
I found the process very easy and communicated with a doctor who guided through the process
Informative and practical!
Well, in my personal opinion it was practical to do this on line. There are steps to follow, cost to pay, information to read, and i beleive a person should know well about their medication and ask questions. I found that that everything was step by step here, and the assisting to my questions and concerns was excellent.
Thank you
Doświadczenie Trustpilot
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