Fast, and easy to deal with response from customer service. The products are awesome, especially when you are getting gifts for special people. Online orders are easy to make because they use shopify.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They are great people to work with! Thank you Mary for hearing my rant about delivery... thats not on foreverwick but on the postal service, my mother was very happy with her bday candle and she will... Zobacz więcej
I paid for 4 candles and only recieved 3. I sent photos immediately to the company of the packaging and contents and now they are accusing me of fraud. I had to fill out paperwork and submit it. They... Zobacz więcej
I wasn't able to use my 20% discount that I got in the mail today so I sent an email and spoke with Marry while although she could not give me the 20% discount she did give me a one time 10% discoun... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!
Dane kontaktowe
N Oakley Blvd 333, 60612, Chicago, Stany Zjednoczone
- foreverwickcandle.com
Odpowiada na 26% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
SCAM SCAM SCAM
Nothing at all inside the glass vial! My wife cried! I gave it to her with some other things for our tenth anniversary! But this one was what she was excited about! Burnt the candle got the vial scanned the code said a $25 diamond was inside! NOPE NOT A DAMN THING!!! SCAM SCAM SCAM
Never received my items
Never received my items
Kept receiving generic emails saying they would check on my order update...1 month later and nothing has even been sent. Complete scam
Dont buy...Candle was abit small for the price and…
Candle was abit small for the price and not enough scent..
Well.....
Well, I've just purchased from them, don't know if the product is any good yet, but I was given a gift vault link that doesn't work at all, even tho it said a $50 gift card, also with there Christmas special said 80%off plus a free candle with purchase but did not see it added to cart not sure how that works and also trying to get in touch with them has not been easy nor has it happened to address the concerns and issue!! So, so far a little disappointed and hope all gets resolved!!!
In-Sustainably non-genuine.
I am genuinely disappointed in the fact that we scanned our diamond from a labelled "genuine" diamond candle, turns out the diamond was not genuine but instead came with a correctly labelled "sustainable" lab grown diamond. When you clearly see the labelled difference and get the incorrect product at the end is very disheartening. We were excited and discussing the difference in genuine and sustainable lab diamonds. To receive something that is incorrectly labeled "genuine" was definitely disappointing.
I hope it is just a manufacturing issue. Hand poured, named and labelled genuine that turns out to be false really makes you loose faith in a companies authenticity.
Ordered on dec 5th still nothing
I ordered a gift for my girlfriend on the 5th of December, and I still have not received them. It’s now Christmas Day. I emailed them a week ago and have not received a response. The tracking number won’t even tell me where they are. It just says “waiting for details”. The is a bad 1st Experiance with this company…
The diamonds that was sent separetly &…
The diamonds that was sent separetly & in the candles that were marked genuine was anywhere valued at $25. That was the company Foreverick said it was value at.I took the 2 diamonds (1 from the candle & the other from the little zip bag.) to my jewler(who sells diamonds) to check with them and I was shocked & disappointed. the one was a 'real' diamond with a chip edge and a flaw/crack in the middle-which makes the value -worthlesss. The other one looked great but was worthless it was man-made. They were very tiny but under thier microscope attach to the laptop they showed me. so the 2 that was labled real diamond are worthless. I bought 4 candles in my 1st order & 4 in my 2nd order. which now I wish I didnt; and I will not recommend buying. The candles didnt have a cover over them, which caused all the different scents to hit you all at once when you open the box. I had to put plastic wrap over them. Plus the label on the candles didnt show the fragrance of the candles, which made it difficult to know who I was going to give the candle to(because allergy to some fragrence) Shipping was okay; came in a timely matter. but the packaging was not okay. For the price I expected better quality
Do not buy from this company
Do not buy from this company. I ordered 5 candles and when they got here two were shattered. They were not wrapped properly and put in a large box, so they bounced around in this box. They refuse to send me new candles unless I pay shipping. They messed up in the packaging and want me to pay shipping. Their customer service is horrible. BBB is investigating them due to so many complaints
Ordered candles 2 weeks before cutoff…
Ordered candles 2 weeks before cutoff and was told 2-5 days. Plenty of time before Christmas. Now I’m being told it won’t arrive till Dec 26th so much for a Christmas surprise!! Meanwhile on the 19th-20th they’re still offering before Christmas delivery. There response was sorry you can refuse it and we’ll refund your $ less shipping of course which is bullshit. It’s their fault it wasn’t shipped on time! I suggest if you want a candle by Christmas 2026 order it now in 2025. Extremely dissatisfied customer if I could give no stars I would. Their inefficiency ruined a nice Christmas suprise!!!!
They want $40 shipping to mail ONE $24…
They want $40 shipping to mail ONE $24 bath bomb! They’ve seriously lost their damn minds! This company has went to complete shit the past few years. The candles are smaller, the diamonds are barely specks now and shipping is outrageous. Who in their right mind is going to pay $40 shipping for a friggn bath bomb. I hope this this company goes out of business because it’s nothing but a scam rip off
All hipe
I have emailed this company several times about a December 5th order. I was told it was to be delivered on December 10th. All they can say is due to weather conditions they are running late. Each time I look at the order it states it has shipped and in delivery pending. It is now December 19th. All hipe.
Received three shattered candles
Received three shattered candles. Only option is for store credit or replacements and I would have to pay shipping costs. Please BE CAUTIOUS ordering from this company. Their customer service is awful.
Do not order if it’s for Christmas
Quite upset, have ordered one of these for my girlfriend as a Christmas present unknowing the amount of bad reviews and bad customer service. I have sent a message on 3 different platforms asking for support in tracking my order and no one has gotten back to me. I ordered on the 5th of December bearing in mind I payed for express delivery and it has nearly been two weeks, Not good enough. Don’t order from here if you have a time frame and care about presents turning up on time.
I purchased 2 candles
I purchased 2 candles. I didn’t expect any big diamonds. HOWEVER, I should at least be able expect a diamond in each candle. One candle had a diamond so tiny I’m afraid to take it out the capsule. The other candle’s diamond capsule was empty. I still have it. Its still sealed with the company’s seal….and there is clearly nothing in it. The company doesn’t respond to emails nor answers the phone number listed for them. To top it off, the candles have little to zero smell. What a waste of money. I will be doing a charge back via my bank & reporting them to the Postal Inspectors as they govern internet sales.
I have now bought three candles and…
I have now bought three candles and really like them. The candles themselves are really nice and have a nice aroma when burning. The diamond is the extra part that is nice. So far I have only received two small diamonds, I have not burned the third candle down to the surprise diamond yet, so I don't know what that one is. I am sure that I will purchase more candles in the future. So far each diamond has a value of about $25 which is about half the price of the candle so it is a win win situation.
Scam!
I ordered my candle on the 29th of November. It’s December 15th and come to find out, they never even shipped my package because apparently I owe them $1 for an address change? I never changed my address!! It took 13 days for them to finally tell me that it wasn’t sent because they decided to change me for an address change I didn’t make?
Apparently this company is hit or miss
Apparently this company is hit or miss, and I was missed. Bought $140 worth of candles for presents for all the young ladies in my family for Christmas at the end of November, like the 26th or around there, no candles STILL and it’s December 15. Will the girls get their presents? Beginning to doubt it. I thought this would be great girls are 17-24 perfect ages for this I thought with excellent reviews that I read. Now what? Sad really.
Buy ring shop necklace all accessories…
Buy ring shop necklace all accessories women about ok
I placed order 22 November and I still…
I placed order 22 November and I still did not receive anything. Customer support does not even answer. If I will receive candle I will change my review.

Odpowiedź od Foreverwickcandle
Ordered the “big nick energy” on Black Friday, got nothing instead.
Ordered the “big nick energy” with a Black Friday deal of an additional free diamond. I ordered on November 28th, got a confirmation for my order but never received an email with a tracking number. I reached out and got no answers, it’s also apparently too late to cancel my order as it’s been past the 10 days they allow after purchase. Losing out on money for no reason. This company needs to do better. Very upset
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