Foreverwickcandle Recenzje 1028

They are great people to work with! Thank you Mary for hearing my rant about delivery... thats not on foreverwick but on the postal service, my mother was very happy with her bday candle and she will also be with her mother's day one too! Can't wait to collect more! You guys are great and I appreciate all the work and love you put into this!
Greg Stipkovich

Package didn't show up when it was supposed to but customer service was polite and fast to respond

Fast, and easy to deal with response from customer service. The products are awesome, especially when you are getting gifts for special people. Online orders are easy to make because they use shopify.

Ordered and received candles as described. Fast shipping. Got the candles just on time for mothersday. Great service.

Not worth buying. My partner brought me 3 candles, 1 had nothing in it all and in the other 3 the diamonds were so small I could hardly see them. Don't waste your money.

I paid for 4 candles and only recieved 3. I sent photos immediately to the company of the packaging and contents and now they are accusing me of fraud. I had to fill out paperwork and submit it. They have made no effort to remedy their mistake.

Their timely response to my concerns was very impressive in the end it was me who was impatient which they did not hold me at fault and was very professional about it thank you very much Marry from Forever Wick Candle Co.

I wasn't able to use my 20% discount that I got in the mail today so I sent an email and spoke with Marry while although she could not give me the 20% discount she did give me a one time 10% discount. Then the 10% discount wouldn't work however she has escalated it to her higher-ups. Thank you Marry for all your help I appreciate you. Thank you for being so kind 😇 🤗 😘 🤗 😘
Superb Customer Service

Do not be a sucker. The reviews are fake. Written by the staff. What you get are Candles that burn extremely fast and the diamonds are the absolute tiniest chips that care barely be seen by the naked eye. This is a total scam, they get away with it because your really just buying an overpriced candle. I have filed complaint with BBB. I was shocked to see hundreds of complaints on the BBB.

The candles smell good and aren't too strong or too weak, customer service is very responsive.

The response from Mary was fast and helpful to resolve an issue with shipping. Very professional and helpful

I loved the candles I got from this company! They smelled great, and lasted a while. I had a candle that got some wax in the vials, but the costumer service was so great, it more than made up for it. They not only sent me the gems, but they sent me extra! I love the gems, and I loved lighting the candles to get to them.

They are making a quality product that is a great gift for your better half, or grandma, or momma. The Forever Wick Brand is great. And if they have any concerns they will reach out to you to get your shipment correct and on its way to you.

Originally got a candle from them for my wife and I wedding anniversary the label was creased 😕 but they sent a replacement candle for free and I got to keep the original one I ordered I would highly recommend buying from this company great customer service also thank you

I wanted to write a review because I had placed an order for 5 candles. When they arrived 3 were broken.I contacted the company and explained what happened along with the pictures of.the broken in the box. They responded quickly on gave me 3 options. I decided to replace the candles. I told them they need better packaging. I was so worried I'd get broken candles again. My replacements arrived yesterday. Perfectly protected, improved packaging. No broken candles. I was so happy. I appreciated the constant communication I received. This was what made my decision to try replacement. These candles are awesome and the scents are very fragrant compared to others I received. I'm very happy with the handling of my situation.

I am a repeat customer, and I highly recommend this company and these candles! My mom has a love for candles with diamonds in them, and this is the best company that provides them that I have found. Not only are the diamonds packaged and easy to retrieve— they also smell amazing! My mom and I are buying them now just for the awesome scents. I’ve given a few as gifts, and they are a hit. Best of all, the one time I needed customer service, they reached out so fast that I thought it was a mistake. This isn’t an AI review and I was not coerced in any way to do this— I just want to give this great company a boost, because it is deserved!

Tough times don't last but tough people do that's what takes to be a hero this company has a
Hero T.E.A.M= Tough Energy Always Moving.

Very polite and understanding especially when it came down to address issues and trying to make sure it gets to the right place also package wasn't damaged

I ordered candles for Christmas gifts. My daughter finally got to the vial in her candle, however, when she opened it there was nothing in it. I reached out to customer service and received an immediate response. They were so thoughtful and helpful. They are sending me a “diamond gift” in the mail to make up for the missing gem.
I am very pleased with their efficiency and care into this matter. I will certainly purchase again. BTW, the candle smelled delightful. Alaskan Diamond.