Ordered a wreath and it was nothing like the photo. Should have read the reviews before ordering. So many negative reviews and I fell for it. 😢 Feeling very embarrassed and they offered me a $20 gif... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
FNP has been my to-go gift purchase ordering platform. On time delivery and items were nicely packed and done. Great service given by Aina today to help expediting my order due to some glitch from the... Zobacz więcej
I was surprised to receive a WhatsApp message from AINA asking if I would. need her assistance to complete my order. Told her about wanting to send my own personal message as those on your website we... Zobacz więcej
Very impressed with Aina and the customer service. Ordered today at 4pm, delivered before 8pm. Though there were issues (wrong address and wrong gift attached) but they managed to rectify and still... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Dane kontaktowe
444 Tagore Industrial Avenue, 787817, Singapore, Singapur
- 66531219
- support@fnp.sg
- fnp.sg
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Aina was a great help
Aina was a great help. She assisted me in getting my discount. I have been using your company's services for my flowers delivery....easy and efficient.
Very prompt response and able to assist…
Very prompt response and able to assist me with concern on budget for the flowers to purchase. Able to provide discount promptly for the order and send out the order in timely manner
My experience so far?
My experience so far?
Best service ever!
Aina (Customers service from FnP.sg) is been helpful for me.
She guide me step by step, and even offered a promotional discount for me.
That's a good customers service over here. So long you follow the guidance, it shouldn't be a problem.
Aina have been very helpful and patient
Aina have been very helpful. She 0walk through with patience and calmly. Great staff. Very happy with this experience.
Super dedicated & warm services
Super dedicated services & speedy response from Ms. Aina. Everything is communicated smoothly and within 5min the whole order is completed thru Whatapps.
Aina helped me with the whole process…
Aina helped me with the whole process and sent me a reminder about what I left in the cart. Good customer service and fast too. Thank you for the discount. Appreciate it too
Fantastic Service
Seamless and quick response from Ms Aina for arranging an urgent delivery. Great customer service and professionalism will definitely revisit fnp for future orders.
I always get swift responses from Aina…
I always get swift responses from Aina who attended to all my queries promptly. The assistance rendered to me were very helpful. Overall, I'm very happy with their service. Lots of bouquet selections too, spoilt for choices 🤩 Thank you for the seamless shopping experience!
Thank you to Aina for assisting me when…
Thank you to Aina for assisting me when the Apple Pay was temporarily down.
She was efficient & patient & helped settled the issue from the backend.
Also gave me a discount code, which was much appreciated.
Overall good experience

Odpowiedź od FNP
Pleasant shopping experience
Aina was extremely helpful is ensuring that my order was placed smoothly and effortlessly. Will definitely order again in the future.

Odpowiedź od FNP
i was served by Aina and she assist me…
i was served by Aina and she assist me with my orders. happy to purchased.

Odpowiedź od FNP
Hi fnp just to let you know the help…
Hi fnp just to let you know the help that Aina did was great n helpful.Thank you so much.

Odpowiedź od FNP
Love their service and bouquets
Love their service and bouquets! Aina was so helpful and kind. She whatsapped me immediately when I reached out and gave me an offer to complete my order. Will order again from fnp! Thank you for the great service!

Odpowiedź od FNP
Extremely disappointed and…
Extremely disappointed and dissatisfied! Bouquet was messy and flowers didn't look fresh at all.
Image uploaded after the delivery was blur.
First time used the service and trusted through their ADS but extremely sorry to have trusted FNP. Service was in Bangalore.
If you’re considering Ferns N Petals…DON’T
If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.
If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.
Worst experience ever. If I could give zero stars, I would. For a company that focuses on gift delivery, often time sensitive, they failed at the most basic expectation: delivering within the selected time slot. My chosen delivery window was 6am to 4pm, and they had the entire day to deliver. Instead, the item only arrived several hours after the promised time, which disrupted my plans and ruined the purpose of the surprise.
What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot. There was no real tracking, no escalation, no accountability, and no local support for an urgent and time sensitive issue.
In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.
Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy and paste.
What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot—no real tracking, no escalation, no accountability, and no local support for an urgent, time-sensitive issue.
In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.
Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy-and-paste.
One of the leading florists that…
One of the leading florists that embrace technology.
Aina contacted me to follow up as I could not pay via the insta app.
She confirmed my order and send me a link for payment. Thumbs up for the follow up.
Lots of selection to choose from.
Delivery was on time, keep up the good work.

Odpowiedź od FNP
Great service
Aina was very helpful with my order. She directed me very well in each step till payment done
Great service

Odpowiedź od FNP
Had some problem with payment when I'm…
Had some problem with payment when I'm forgot to include my discount code. Aina was very helpful and did so very quickly. Thank you.

Odpowiedź od FNP
Aina is very helpful throughout the…
Aina is very helpful throughout the process of choosing the right hamper for my client. Definitely coming back again!

Odpowiedź od FNP
Aina was awesome in getting the payment…
Aina was awesome in getting the payment process completed successfully. I never expected such a great service.

Odpowiedź od FNP
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