Ordered a wreath and it was nothing like the photo. Should have read the reviews before ordering. So many negative reviews and I fell for it. 😢 Feeling very embarrassed and they offered me a $20 gif... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
FNP has been my to-go gift purchase ordering platform. On time delivery and items were nicely packed and done. Great service given by Aina today to help expediting my order due to some glitch from the... Zobacz więcej
I was surprised to receive a WhatsApp message from AINA asking if I would. need her assistance to complete my order. Told her about wanting to send my own personal message as those on your website we... Zobacz więcej
Very impressed with Aina and the customer service. Ordered today at 4pm, delivered before 8pm. Though there were issues (wrong address and wrong gift attached) but they managed to rectify and still... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Dane kontaktowe
444 Tagore Industrial Avenue, 787817, Singapore, Singapur
- 66531219
- support@fnp.sg
- fnp.sg
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Best service from a florist ever
Amazing service, this is one of the best service I’ve ever received from a florist. Super friendly helpful and personable. Special shoutout to Aina: She called me when I was about to check out. That was quite amazing as I had some questions (how did they know, wow) and they called just in time to clear all my doubts and answer my questions clearly before I proceeded with payment. Sometimes you need that personal touch and an actual person’s help (other than AI), especially when you’re trying your best to order a meaningful gift for a special occasion, it’s not always so straightforward, but FNP made it seamless for me and really helped me to find the perfect gift for a special someone. Website is very user-friendly and detailed too. Overall was a smooth process to order, and they helped me with any additional help that I needed with my order. Highly recommended. Thanks for the awesome experience, I’ll definitely be back!
Outstanding Customer Service
Aina reached out via whatsapp to help me order. She offered detailed information that enabled me to make the necessary decisions.
helpful and guideline on the order.
Great customer service from Aina🩷🌹
Great Customer Service
I had a pleasant experience with Aina. Managed to get the discount for my purchase within minutes. Very fast and efficient service. Thank you!
Superb service
Superb service , excellent on kine support by Aina, including the discount offered
I had trouble finding a promo code
I had trouble finding a promo code, and Aina reached out to me on WhatsApp. She went the extra mile to check if there was an even better deal available. She then sent me the link to the best offer, which I really appreciated.
Thank you, Aina, for your outstanding customer service! Your proactive attitude, patience, and willingness to help made the whole experience so easy. Kudos to you—you truly deserve the recognition. Highly recommended!
Great customer care
Ms. Aina is Very helpful and understand the subject what we need. Very friendly and understandable.
Non existent post sale customer…
Non existent post sale customer service. i ordered a bouquet of flowers to be delivered to my office as a surprise for my colleague but the delivery address was wrongly indicated. Over the past 18 hours I have written, texted and submitted a feedback, along with 10 over calls to various helplines 9727 9363 and +65 6653 1219 and no one has been able to help me. This will be the last time I order from this platform.
Thank you Aina.
Thank you Aina.
Really appreciate your fast reply and assisting me through the whole process.
Thank u aina ..
Thank u aina ... July 8 th going to be my big day .... Waiting for the excitement day ... U are too helpful and patient in proceeding with orders very happy ...
Customer Service is helpful and replies…
Customer Service, Aina is helpful and replies were very prompt. A pleasant experience.
So Simple to Make Order
It was so easy to order from their website. I was googling on birthday cake or wine to deliver to my cousin and FNP came up at top of the list. I looked into it and liked what I see. When I tried to make order, I saw on bottom right, a phone icon so I clicked on it and was able to text and Aina was on the other line. Aina was very patient and helpful and got me a little discount which she emailed me the QR code for me to make the payment. Overall, it was very easy for me, a 63 year old lady, to make my order. Thank you Aina!
Ordered a wreath and it was nothing…
Ordered a wreath and it was nothing like the photo. Should have read the reviews before ordering. So many negative reviews and I fell for it. 😢 Feeling very embarrassed and they offered me a $20 gift voucher as compensation… adding insult to the whole experience.
Aina was very helpful and quick in…
Aina was very helpful and quick in handling my enquiry. She responded promptly and guided me clearly on the payment details. Thank you for the excellent service!
Aina from customer service called me…
Aina from customer service called me asked how else she could be of help when I was taking some time off to finalise my orders online. She offered me reasonable discount as a returning customer and proceeded to make the orders. She ensured the details of the order were accurate and continued to support even when I had to take sometime off in between my messages. Thank you Aina for the support. Allowed me to quickly proceed with my orders with cost savings!
Was assisted by Ms Aina
Was assisted by Ms Aina , friendly n helpful. Completed my order v fast n smooth. Good service!
Service
Aina, friendly attitude and excellent service completely made my day😊
Aina was v helpful n patient with me
Aina was v helpful n patient with me
Thanks
Great service
I’m happy with the assistance given by your staff Aina. She’s patient and accommodate with all my quarries accordingly and nicely. Thanks alot Aina!
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