Fly Now Pay Later

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Eu precisei de ajuda da agência Brasil Conection para encontrar passagens a bons preços para viajar só e voltar acompanhado , posso dizer que os agentes foram prestativos , atenciosos e eficientes ,... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

They were definitely helpful because I couldn't use the hotel's website since it was malfunctioning. And all other websites that offered the same hotel we wanted had higher prices. Plus, being able to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Customer Service non-existent. Wanted to change payment date and was requested to raise a ticket through the app. The app has a bot system and once the ticket goes through, you get confirmation that y... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Thanks Sofia for the Legendary work but i really need the matter hastened cos i need my refund. Air Maroc said Money have been refunded to my third party whom said it was sent to fly now pay later eve... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi płatnicze

Informacje przekazane przez różne źródła zewnętrzne

Fly Now Pay Later is a friendly alternative payments company and we’re on a mission to make your booking even easier.


Dane kontaktowe

Wszystkie recenzje

(2733)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Payment

The agent is wii accommodating helping me for what I want.

14 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Ms Antonia Mifuel Narciso,

Thank you for your review! We're truly happy to hear that you enjoyed our services.

Kind regards,
Support team

Oceniono na 1 z 5

Unnecessary hold of money!

The concept is great but more investment is needed with their IT and app platform! Twice now they’ve charged my card for the 10% upfront deposit payment but then their system timed out and there was an error producing my virtual payment card. The charge on my card is only a pre-auth but it takes 10days to drop off with my bank. Not very helpful and not nice having your money kept from you for a little while.

Attempted to contact customer services asking to urgently assist but it took them 10 days to respond. I already had my money back by that point but I needed it earlier. Again, not very helpful!

14 września 2022
Opinia niezależna
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Odpowiedź od Fly Now Pay Later

Dear Jonathan Courtney Jr,

We would like to apologise for your recent experience.

We're sorry to hear you were less than satisfied with our product and services.



We pride ourselves on our service and the high-quality standards we maintain.

As we would like to make things right, you can expect an email from one of our team members soon to discuss what occurred and how we might make it up to you.



Kind regards,
Support Team

Oceniono na 5 z 5

I'm just thankful that everyone helped…

I'm just thankful that everyone helped me to get home in this trying time. I truly appreciate the help that you provided.

14 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Mr Herllan Co Macalincag,

We're trhilled to hear that you received the assistance you required and are happy with our services!

Have a fantastic day!

Kind regards,
Support team

Oceniono na 1 z 5

Stay away from this fraudulent…

Stay away from this fraudulent business. They have charged my card for no reason and I’m still waiting for a refund.

10 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Santhosh Scaria,

We would like to apologise for your negative experience at Fly Now Pay Later.

We would like to learn more about your specific situation and make things right. A member of our team will contact you shortly to investigate your case further.

Should you have any questions please do not hesitate to contact us.

Best regards,
Support Team

Oceniono na 1 z 5
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Odpowiedź od Fly Now Pay Later

Dear Ms Philippa Gill,

We would like to apologise for your negative experience at Fly Now Pay Later.
We would like to learn more about your specific situation and make things right. If you wouldn't mind sending us an email at support@flynowpaylater.com at your earliest convenience, it would be greatly appreciated.

We look forward to hearing from you soon!

Best regards,
Support Team


Oceniono na 1 z 5

Totally not a company to trust

Totally not a company to trust - CS never available - online support programmed not to answer if you are not positive - no one to talk too, offers don’t work on partner sites - emailed and live chatted over 5 times in 3 weeks without response - close my credit account - no reply of any kind - now writing via post and cc’ing FCA

10 września 2022
Opinia niezależna
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Odpowiedź od Fly Now Pay Later

Dear Peter,

Thanks for sharing your feedback.

We’re sorry your experience didn’t match your expectations.

Please could you contact us at support@flynowpaylater.com with your details? We would like to take the opportunity to investigate your feedback further.

Kind regards,
Support Team

Oceniono na 5 z 5

Very satisfied with the service.

Very satisfied with the service.Very reliable and flexible payment schemes. Thank you

10 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Ms Shayne,

Thank you so much for taking the time to leave us a rating.

Every bit of feedback like this does so much to help us out!

Best regards,
Support Team

Oceniono na 1 z 5

Keeps emailing me pointless stuff

Keeps emailing me automated responses becuase of my review yet will not allow for human interaction other then to tell me to reach out to them for something i never got
DO NOT USE THIS COMPANY they look like the real deal but 24hrs after the credit agreement is signed you never get your tickets because the finance company is 3rd party and not a part of ''Fly Now Pay Later''

29 sierpnia 2022
Opinia niezależna
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Odpowiedź od Fly Now Pay Later

Dear Lauren Mulley,

We are really sorry to hear about your negative experience with Fly Now Pay Later.

It was an uncommon instance and we’ll do better in the future. Please feel free to reach out at support@flynowpaylater.com with any further comments, concerns, or suggestions you wish to share.

We would love to make things right if you give us another chance.

Best regards,
Support Team.

Oceniono na 5 z 5

MARTA OF COLLECTIONS…😊

I was helped by MARTA OF COLLECTIONS TEAM.
my issues was dealt with a calm relaxed demeanor and explained to me in a way I easily underatood!!!
Great Help!!! I dis ask Marta if I could save the contact number so in the future I will only call and ask for her assistance!!!

8 września 2022
Opinia niezależna
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Odpowiedź od Fly Now Pay Later

Dear Maria,

Thank you so much for this review.

We really appreciate you being a customer. We’re here for you anytime.

Best regards,
Support Team

Oceniono na 5 z 5

Staff are accomodating

Thanks to Ella for accomodating us for the rest of the transactions.She did assist us patiently.

7 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Tony Dianela,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Best regards,
Support Team

Oceniono na 5 z 5

Amazing

This is my first time of using this services , and trust me they are the best. They made my journey easy.

7 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Debbie Averehi,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Best regards,
Support Team

Oceniono na 5 z 5

Fly now pay later is one of the best…COMPANYS

Fly now pay later is one of the best financial company's nino has been such a Great sport in getting me my information i needed !
always replied and kind in words always update me on my accounts i am always going to be using this company Good Team work
sign by me
Martin James HOUILBECQ

7 września 2022
Opinia niezależna
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Odpowiedź od Fly Now Pay Later

Dear Martin Houilbecq,

We can't thank you enough for your kind words about our product and services.

We really appreciate the time you took to write such a detailed review!

Looking forward to having you back!

Best regards,
Support Team

Oceniono na 5 z 5

My first experience with Fly now Pay…

My first experience with Fly now Pay later support was incredible, Sofian is very kind and thoughtful, she helped me a lot. Many thanks.

6 września 2022
Opinia niezależna
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Odpowiedź od Fly Now Pay Later

Dear Dâmarys Junia,

Thank you so much for taking the time to leave an excellent rating.

We really appreciate your feedback.

Please let us know what we can do for you in the future.

Best regards,
Support Team

Oceniono na 5 z 5

I have been using fly now pay later for…

I have been using fly now pay later for 3yrs with my family they have never let me down ❤️❤️❤️❤️❤️❤️✅🙌🏾

6 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Olusegun Odunsi,

Thank you so much for taking the time to leave us a rating. Every bit of feedback like this does so much to help us out!

Best regards,
Support Team

Oceniono na 1 z 5

worst platform to book your ticket.

worst platform to book your ticket.. been accepted for finance after credit check after taking money they cancelled my booking .. still waiting for my money to be refunded

6 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Parvez Mia,

Thank you for sharing your feedback.

Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.

Kind regards,
Support Team

Oceniono na 5 z 5

Really happy and would definitely use again!

I've been using this for almost a year now and I think it's great. I recently needed to contact their customer service and my issue was resolved within 1 working day. Really happy and will definitely use again!

5 września 2022
Opinia niezależna
Logo Fly Now Pay Later

Odpowiedź od Fly Now Pay Later

Dear Craig,

We can't thank you enough for your kind words about our product and services. We really appreciate the time you took to write such a positive review!

Looking forward to having you back!

Best regards,
Support Team

Oceniono na 5 z 5

Keep up the good work guys

Very helpfull and very kind of all staff of this company, thats why Im very thankfull to all you guys keep up the good work and godbless,

5 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Xian Troi,

We’d just like to thank you for taking the time to write this review of our services.

We’re very grateful for customers like you and hope you stick with us for years to come!

Looking forward to having you back!

Kind Regards,
Support Team

Oceniono na 5 z 5

Was accepted and booked the flights

Was accepted and booked the flights, paid the deposit and it was taken from my bank, flights booked instantly and the team were very helpful. Highly recommend very helpful and very prompt with responses. Thank you all.

1 września 2022
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Odpowiedź od Fly Now Pay Later

Dear Matthew Dent,

We are truly sorry to hear about your negative experience with us.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.

If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.

Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.

Yours sincerely,
Support team

Oceniono na 1 z 5

Awful company you cannot contact them…

Awful company you cannot contact them other then email and then they do not reply to you that often.Very hard to know where you are with everything.

3 września 2022
Opinia niezależna
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Odpowiedź od Fly Now Pay Later

Dear Denise Turner,

Thanks for sharing your feedback.

We’re sorry your experience didn’t match your expectations.

It was an uncommon instance and we’ll do better in the future. Please feel free to reach out at support@flynowpaylater.com with any further comments, concerns, or suggestions you wish to share.

We would love to make things right if you give us another chance.

Best regards,
Support Team.

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